Before You Go On Site - Avaya S8500 Installing And Configuring

Introduction

Before you go on site

Before going on site, make sure the customer has power, a local area network set up and
running, and a network administrator available the day of the installation. Before beginning the
software installation and media server configuration, make sure you have the filled-out
Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation
Wizard Web site (http://support.avaya.com/avayaiw) for the blank form.
If you are staging the installation at a location other than the customer's site, verify that you
have all the equipment by comparing the list of items ordered against the items in the boxes.
Your project manager can supply you with an inventory list. Do not rely solely on the packing
slips inside the boxes.
In addition, the pre-installation team should have done the following tasks. If they were not all
done, do not continue with the installation.
Verify that the services laptop has the right hardware and software. See
●
media server directly
specifications.
Verify that you have current translations available for download via ProVision.
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Verify that you have a filled-out Electronic Preinstallation Worksheet (EPW). The EPW
●
provides
- IP addresses
- Product ID (same for both media server and remote maintenance board)
- Avaya services telephone number for remote access over modem
- Avaya services IP address for alarms through the network
Verify that you have the current software update, if required, and license and Avaya
●
authentication files on your services laptop.
Verify that you have the current firmware available, including for the BIOS. Firmware for
●
the IPSIs, C-LAN, MedPro, and VAL circuit packs are on the software CD, but check the
Avaya Support Web site (http://support.avaya.com), Download Software and Firmware, for
the latest software and firmware.
Verify that you have all the login IDs and passwords to access the S8500 Media Server,
●
maintenance adapter, and server complex components. This includes the unique service
password for that customer's equipment.
To obtain the password for a specific media server, call ASG Conversant (1.800.248.1234
or 1.720.444.5557). You must have the IL, FL, or product ID to get the password.
To log in through the services port as craft after you install the Avaya authentication file,
use this password, which does not require an ASG challenge or response.
16 Installing and Configuring the Avaya S8500 Media Server
on page 101 for the list of computer hardware and software
Connecting to the