Ricoh Type M12 Field Service Manual page 80

3. Troubleshooting
2 Number of specified Alias fax correct?
3 Firewall/NAT installed?
4 Transmission sent manually?
5 Gatekeeper/SIP server installed correctly?
6 Gatekeeper/SIP server power switched on?
IP address/host name of Gatekeeper/SIP
7
server correct?
DNS server registered when Gatekeeper/SIP
8
server host name specified?
9 Enable H.323/Enable SIP SW is set to on?
10 IP address of local fax registered?
11 Alias number of local fax registered?
12 Remote fax registered in Gatekeeper?
13 Remote fax a T.38 terminal?
14 Remote fax switched off or busy?
15 Network bandwidth too narrow?
16 Remote fax cancelled transmission?
78
Confirm the Alias of the remote fax.
Error Code: 13-14
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Manual sending not supported.
Contact the network administrator.
Contact the network administrator.
Check the IP address/host name.
Contact the network administrator.
Check the settings.
See User Parameter SW 34 Bit 0/SW 34 Bit
1
Register the IP address of the local fax.
Register the Alias number of the local fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Contact the network administrator.
Request the system administrator to increase
the bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud rate.
IPFAX SW 05
Check whether the remote fax cancelled the
transmission.