Ricoh Type M12 Field Service Manual page 63

Code Meaning
14-05 SMTP Server HDD Full (452)
User Not Found on SMTP Server
14-06
(551)
Data Send to SMTP Server Failed
14-07
(4XX)
Suggested Cause/Action
• Failed to access the SMTP server because the
HDD on the server is full.
• Insufficient free space on the HDD of the SMTP
server. Contact the system administrator and
check the amount of space remaining on the
SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
• Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the
system administrator, check the amount of space
remaining on the target HDD or check if the mail
size setting is the default value (2MB).
• Check the size of the original data. For example,
if the original has too many pages, the data size
can be too big to send.
• The designated user does not exist.
• The designated user does not exist on the SMTP
server.
• The designated address is not for use with direct
SMTP sending.
• Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
Error Codes
61