Ricoh Type M12 Field Service Manual page 67

Code Meaning
-
-
-
-
POP3/IMAP4 Server Not
15-01
Registered
POP3/IMAP4 Mail Account
15-02
Information Not Registered
15-03 Mail Address Not Registered
15-10 DCS Mail Receive Error
15-11 Connection Error
Suggested Cause/Action
Check the DNS server.
• Check if the DNS server works normally and is
connected to the network.
• Check if the settings of the DNS server are
correct.
Check the network.
• Check if the LAN works normally.
• Check if the no firewall exists.
Check the destination folder for the data transfer.
• Check if the destination folder works normally.
• Check if the settings of the destination folder are
correct.
Ask an administrator of the direct SMTP server in
which the data is supposed to be transferred.
• Check if the destination SMTP server works
normally.
• Check if the settings of the destination SMTP
server are correct.
• At startup, the system detected that the IP
address of the POP3/IMAP4 server has not
been registered in the machine.
• The POP3/IMAP4 mail account has not been
registered.
• The mail address has not been registered.
• Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server could not be found:
• The IP address for DNS or POP3/IMAP4 server
is not stored in the machine.
• The DNS IP address is not registered.
• Network not operating correctly.
Error Codes
65