Page 1 Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel. For safe and correct use, be sure to read Safety Information before using the machine.
Page 3: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
Page 4: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................1 Symbols Used in the Manuals........................1 1. About This Manual Abbreviated Names of Options........................11 2. Getting Started Turning On and Off the Power........................17 Turning On the Main Power........................17 Turning Off the Main Power........................18 Energy Saving Mode...........................19 Guide to Names and Functions of Components....................22 Front and Left View............................
Page 5 Registering Settings as a Program......................53 Changing the Contents of the Program......................54 Logging In from the Control Panel........................56 Logging In by Entering the User Name and Password................57 Logging In Using an IC Card........................58 Logging In Using a Mobile Device......................58 Authenticating Using the User Code......................
Page 6 Confirming the Information on the Fax Screen..................101 Checking the Result in Communication Result Report................102 Checking the Result in Immediate TX Result Report................103 Checking the Result in Communication Failure Report................103 Checking the Result in Error Report......................103 Viewing Memory Storage Report......................103 Checking by E-mail...........................
Page 7 Printing on Envelopes Loaded in the Paper Tray..................139 Printing Documents Stored in the Printer from the Control Panel............... 143 Printing from a USB Flash Memory Device or SD Card Directly............... 145 Printable File Formats..........................145 Printing from a Memory Storage Device or Scan Application.............. 146 6.
Page 8 Loading Paper into the Bypass Tray......................188 Loading Paper into Tray 3 (LCT)......................189 Loading Paper into the Large Capacity Tray (LCT)................191 Specifying the Paper Size That Is Not Automatically Detected.............192 Specifying a Custom Size Paper Using the Control Panel..............194 Specifying Paper Type and Thickness Settings..................
Page 9 10. Troubleshooting Alert Sounds..............................225 Checking the Indicators, Icons, and Messages on the Control Panel............227 When an Icon is Displayed with a Message..................227 When the [Check Status] Indicator is lit or flashing................229 When the Machine Cannot Be Operated....................231 When the Machine Does Not Respond Correctly to an Operation on the Control Panel....231 When the Machine Does Not Respond Correctly to an Operation from a Computer.......
Page 10 Specifications for Facsimile........................324 Specifications for Printer........................... 329 Specifications for Scanner........................331 Specifications for One-pass Duplex Scanning ADF................336 Specifications for Auto Reverse Document Feeder (ARDF)..............337 Specifications for Internal Finisher SR3250.................... 338 Specifications for Finisher SR3260......................339 Specifications for Booklet Finisher SR3270.................... 342 Specifications for Finisher SR3280......................345 Specifications for Booklet Finisher SR3290....................
Page 11 Guide to Functions of the Machine’s Internal Options................373 Functions Requiring Optional Configurations....................375 Copy Function............................375 Facsimile Functions............................ 377 Printer Function............................380 Scanner Function............................382 Interface..............................383 Others.................................383 Function Compatibility...........................384 12. Legal and Contact Information Environmental Regulations..........................387 ENERGY STAR Program (mainly North America)............... 387 Energy Saving Functions...........................387 User Information on Electrical and Electronic Equipment (mainly Europe)......
Page 13: About This Manual
1. About This Manual Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options IM 2500/3000/3500 series Abbreviated name Product name Finisher SR3260 Finisher SR3260 Booklet Finisher SR3270...
Page 14 1. About This Manual Abbreviated name Product name Internal Tray 2 1 Bin Tray BN3130 Lower paper tray Paper Feed Unit PB3270 Lower paper trays Paper Feed Unit PB3300 Tray 3 (LCT) LCIT PB3290 Caster table Caster Table Type M3 Large capacity tray (LCT) LCIT RT3040 External tray...
Page 15 Abbreviated Names of Options Abbreviated name Product name (mainly North America) Punch Unit PU3070 NA Punch unit Punch Unit PU3080 NA Punch Unit PU3090 NA Finisher SR3280 Finisher SR3280 Booklet Finisher SR3290 Booklet Finisher SR3290 Internal Multi-Folding Unit Internal Multi-Fold Unit FD3010 (mainly Asia) ARDF DF3110 ARDF...
Page 16 1. About This Manual Abbreviated name Product name Counter interface unit Optional Counter Interface Unit Type M12 Card reader NFC Card Reader Type M45 IM 6000 Abbreviated name Product name Finisher SR3260 Finisher SR3260 Booklet Finisher SR3270 Booklet Finisher SR3270 (mainly Europe and Asia) Punch Unit PU3080 EU Punch unit...
Page 17 Abbreviated Names of Options Abbreviated name Product name Internal shift tray Internal Shift Tray SH3080 Bridge unit Bridge Unit BU3090 (mainly North America) Handset HS3020 Handset Counter interface unit Optional Counter Interface Unit Type M12 Card reader NFC Card Reader Type M45 Abbreviated names of internal options Abbreviated name Product name...
Page 18 1. About This Manual Abbreviated name Product name (mainly Asia)/ (mainly XPS Direct Print Option Type M45 North America) XPS card *1 In this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF. "ADF" stands for "Auto Document Feeder", and "ARDF"...
Page 19: Getting Started
2. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the right side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation.
Page 20: Turning Off The Main Power
2. Getting Started Open the cover of the main power switch on the front right side of the machine, and push the switch. DZB636 The main power indicator on the right side of the control panel turns on. • When the power is turned on, the screen may show that the machine is performing an auto restart. Do not turn off the main power while the machine is processing.
Page 21: Energy Saving Mode
Turning On and Off the Power D0CHIA5721 Open the cover of the main power switch on the front right side of the machine, and push the switch. DZB636 The main power indicator on the right side of the control panel turns off. The main power turns off automatically after the machine has shut down properly.
Page 22 2. Getting Started Sleep Mode In this mode, the display of the control panel turns off and the main power indicator blinks slowly. Power consumption is minimized. When you do not operate the machine for a specified period of time or press [Energy Save] ( ), the machine enters Sleep mode.
Page 23 Turning On and Off the Power • Tray/Paper Settings • When data is being processed • If a file is waiting to be transmitted within the next minute using the "Send Later" facsimile function • When a recipient is being registered in the address list or group dial list •...
Page 24: Guide To Names And Functions Of Components
2. Getting Started Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. Front and Left View D0CHIA0407 1. Exposure glass cover/Auto Document Feeder (ADF) Lower the cover over originals placed on the exposure glass.
Page 25 Guide to Names and Functions of Components 4. Control panel page 26 "Names and Functions of the Control Panel" 5. Internal tray 1 Copied/printed paper and fax messages are delivered here. And the paper is output under the paper holder attached inside the internal tray.
Page 26: Front And Right View
2. Getting Started Front and Right View D0CHIA5702 1. ADF's extender Pull this extender out to prevent originals larger than B4 JIS or 8 × 14 size from falling. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
Page 27: Rear And Left View
3. USB 2.0 interface Use the port to connect the machine and the computer with the USB cable. 4. Ethernet interface Used the port to connect the machine to the network or to use the remote management service (RICOH @Remote) over the Internet.
Page 28: Names And Functions Of The Control Panel
2. Getting Started Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an SD card/USB flash memory device are provided.
Page 29: Led Indicators
32 "Intuitive Screen Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). page 58 "Logging In Using a Mobile Device"...
Page 30 2. Getting Started 1. Media access indicator Flashes when data is being read from or written to an SD card. While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.
Page 31: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. On the Home screen, press the change language widget. Select the language you want to display. Press [OK].
Page 32: How To Use The Home Screen
2. Getting Started How to Use the Home Screen Press [Home] ( ) at the bottom center of the screen to display the Home screen on which icons for each function are shown. On the Home screen, you can register frequently used shortcuts and widgets. •...
Page 33 How to Use the Home Screen 3. Help When the machine is connected to the Internet and Help is available for the screen that is displayed or the error that has occurred, press this icon to display a Help screen. Select the [Accept cookies] check box in the control panel browser to display Help properly.
Page 34: Intuitive Screen Operation Using Fingertips
2. Getting Started 11. [Home] Press to display the Home screen. 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner].
Page 35 How to Use the Home Screen DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen.
Page 36 2. Getting Started DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
Page 37: How To Use The "Settings
How to Use the "Settings" How to Use the "Settings" Press [Settings] on the Home screen to change the settings of the machine, edit the address book, or confirm various information. The "Settings" screen consists of the menus shown below. D0CHPA5101 1.
Page 38 2. Getting Started 3. Tray/Paper Settings Specify the size and type of paper set in the paper tray. See "Tray/Paper Settings", User Guide (Full Version). 4. Basic Settings When Installing You can configure the settings easily when installing the machine. •...
Page 39 How to Use the "Settings" 8. Inquiry Confirm the contact for requesting repair of the machine or ordering consumables. 9. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine", User Guide (Full Version). •...
Page 40: How To Use The Copy Screen
2. Getting Started How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing.
Page 41 How to Use the Copy Screen D0CZPM1305 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
Page 42: How To Use The Copy Screen (No Scrolling Screen)
2. Getting Started 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner.
Page 43: Changing The Layout Or Display Of The Keys Of The Copy Function
How to Use the Copy Screen 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner.
Page 44 2. Getting Started Hiding a key Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK].
Page 45: How To Use The Fax Screen
How to Use the Fax Screen How to Use the Fax Screen There are five kinds of functions and settings on the Fax screen. D0CZPM1333 1. Destination type selection Switch the destination type between [Fax] (including IP-Fax) and [Internet Fax]. The items displayed in the address book and destination entry screen for manual entry change also when you switch the destination type.
Page 46 2. Getting Started Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. D0CMIC1355 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK].
Page 47 How to Use the Fax Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
Page 48: How To Use The Scanner Screen
2. Getting Started How to Use the Scanner Screen There are five kinds of functions and settings on the Scanner screen. D0CZPM1334 1. Destination type selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type.
Page 49 How to Use the Scanner Screen Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK].
Page 50 2. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
Page 51: Adding A Frequently Used Application Or Widget To The Home Screen
Adding a Frequently Used Application or Widget to the Home Screen Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders.
Page 52: Adding An Icon/Widget To The Home Screen
2. Getting Started Adding an Icon/Widget to the Home Screen Press the application list icon on the Home screen. DZC187 Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program. After the screen changes to the Home screen, move the icon or widget to the desired position and release it.
Page 53: Creating A Folder To Organize Icons
Adding a Frequently Used Application or Widget to the Home Screen • To delete an icon or widget, press and hold the icon and move it to the trash icon, and then release • When you delete a shortcut icon of a function or program from the Home screen, the function or program is not deleted.
Page 54: Registering Frequently Used Settings As A Program
2. Getting Started Registering Frequently Used Settings as a Program You can register a "program" made of a combination of the functions used in the Copy, Fax, or Scanner, such as the scan setting, output setting, and address. • You can load the registered program easily from the application screen. D0CZPM1316 •...
Page 55: Registering Settings As A Program
Registering Frequently Used Settings as a Program • A folder destination with a destination protection code cannot be registered on a program of the scanner function. Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them. On the Home screen, press [Copy], [Fax], or [Scanner].
Page 56: Changing The Contents Of The Program
2. Getting Started Even if you select [Do not Place], you can add shortcuts to the program to the Home screen after the program registration is complete. Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program.
Page 57 Registering Frequently Used Settings as a Program • To register the contents as a new program, select a number that is not programmed. Enter a program name and select an icon. Press [Prev. Screen] [OK]. Press [Place]. Even if you select [Do not Place], you can add shortcuts to the program to the Home screen after changing the settings of the program is complete.
Page 58: Logging In From The Control Panel
2. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, enter the user name and password for authentication to log in to the machine before starting operation.
Page 59: Logging In By Entering The User Name And Password
Logging In from the Control Panel • If the machine is not used for a specified period, the user is automatically logged out (Auto Logout). The default setting for Auto Logout is 3 minutes. The period of Auto Logout can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled.
Page 60: Logging In Using An Ic Card
Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
Page 61 Logging In from the Control Panel Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. If the login screen is not displayed, press [Settings] [Navigation Display Item], and then enable the display of [Login to MFP] on RICOH Smart Device Connector.
Page 62: Authenticating Using The User Code
2. Getting Started • To log out from the machine, hold the mobile device over the Bluetooth label on the control panel or press [Logout] at the top right on the screen. • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and the new user logs in.
Page 63 Logging In from the Control Panel Press [Address Book] on the Home screen. Select the login user from the address book, and then press [Edit]. EDN012 Press the [User Management / Others] tab [User Management]. Enter the new password in [Login Password], and then re-enter the password in [Confirm Login Password] for confirmation.
Page 64: Placing An Original On The Exposure Glass
2. Getting Started Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are caught, which can result in injury.
Page 65 Placing an Original on the Exposure Glass DZW103 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0CHIA5705...
Page 66: Placing An Original In The Auto Document Feeder (Adf)
2. Getting Started Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time. There are two types of ADF as follows: Auto Reverse Document Feeder (ARDF) When scanning a two-sided original, the machine scans the front side of the original first, and then turns it over to scan the back side.
Page 67: Placing Originals In The Ardf
Placing an Original in the Auto Document Feeder (ADF) • Perforated or torn originals • Curled, folded, or creased originals • Pasted originals • Originals with adhesive tape, glue or paste stuck to them • Originals with any kind of coating, such as thermal paper, art paper, aluminum foil, carbon paper, or conductive paper •...
Page 68 2. Getting Started DZW106 Adjust the original guide to the original size. DZW107 Place the aligned originals squarely face up in the ARDF. Place the originals with the first page facing up. Fan sheets before loading so that multiple papers do not stick to each other and are not fed at once.
Page 69: Placing Originals In The One-Pass Duplex Scanning Adf
Placing an Original in the Auto Document Feeder (ADF) • To scan originals larger than B4 JIS or 8 × 14 size, raise the ADF’s extender on the ADF output tray. DZW795 • When using the ARDF to scan originals with a paper weight less than 42 g/m (11 lb.
Page 70 2. Getting Started DZW110 Place the originals flush against the rear paper guide and adjust the paper guides to the size of the originals. D0CHIA5718 D0CHIA5719 Place the aligned originals squarely face up in the one-pass duplex scanning ADF. Place the originals with the first page facing up. Fan sheets before loading so that multiple originals do not stick to each other and are not fed at once.
Page 71 Placing an Original in the Auto Document Feeder (ADF) DZX112 • To scan originals larger than B4 JIS or 8 × 14 size, pull out the ADF’s extender on the original output tray, and then raise the stopper. DZW113 • To scan originals that are smaller than A6 size, attach the small size paper unit as follows: 1.
Page 72 2. Getting Started DZW181 3. Close the ADF cover. DZW182...
Page 73: Copy
3. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. Press [Copy] on the Home screen. Place the original.
Page 74 3. Copy Place Orientation Rotate the original clockwise or counter- Exposure Glass clockwise 90 degrees and place it face down. DZB210 Rotate the original clockwise or counter- clockwise 90 degrees and place it face up. DZB211 When Specifying [Top 2] as the Staple or Punch Position Place an original as shown below, and then specify [Original Orientation].
Page 75 Basic Procedure for Copying Documents Specify the Original Orientation. If the display of this screen is not necessary when you press [Start], clear the [Check the orientation of the original every time after pressing [Start]] check box. Placing of the original is completed. Press [ ] or [ ] in [Quantity] to specify the number of copies.
Page 76: Reserving A Copy Job While Executing Another Copy Job
3. Copy • When you place the original on the ADF, the process of copying the original starts. • When you place the original on the exposure glass, the copy process starts according to the setting contents. To make a copy of the second page or back side of the original, place the original accordingly on the exposure glass, and then press [Start].
Page 77: Interrupting The Current Copy To Copy Another Original
Basic Procedure for Copying Documents Press [Reserve Start]. The machine starts scanning the placed original. After the current copy job is completed, the reserved copy job starts automatically. • To delete the reserved job or preview its image on the screen, press [Job Confirmation]. Interrupting the Current Copy to Copy Another Original When [Interrupt] is displayed on the copy processing screen, you can pause the current copy to scan and copy another original (Interrupt mode).
Page 78 3. Copy • You cannot use the Interrupt mode with the staple mode while copying in the staple mode.
Page 79: Making Enlarged Or Reduced Copies
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) •...
Page 80 3. Copy When you place two-sided originals in the One-pass duplex scanning ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy. Press [Copy Ratio] and select a copy ratio or size.
Page 81: Enlarging Or Reducing According To The Paper Size
Making Enlarged or Reduced Copies • See "Reduce / Enlarge", User Guide (Full Version). Enlarging or Reducing According to the Paper Size The original is enlarged or reduced to fit on the specified paper size (Scale to Paper Size). DZB236 To copy a document whose size cannot be detected, specify [Original Size] on the Copy screen.
Page 82: Reducing Slightly To Increase The Margins
3. Copy On the Copy screen, press [Copy Ratio] and [Fit to Paper Size]. DZC237 Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically.
Page 83 Making Enlarged or Reduced Copies Press [Copy] on the Home screen. Place the original. page 71 "Basic Procedure for Copying Documents" On the Copy screen, press [Create Margin]. • If the key is not displayed, register [Create Margin], by using [Customize Function: Copy (Standard Mode)] or [Customize Function: Copy (All View Mode)].
Page 84: Duplex Copying
3. Copy Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 213 "Recommended Original Size and Weight"...
Page 85 Duplex Copying • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Select the finish from [Open to Right/Left] or [Open to Top]. 3.
Page 86: Combining And Copying A Multi-Page Original Onto A Single Sheet Of Paper
3. Copy Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper. DZB253 The arrangement of copied pages and copy ratio varies depending on the original orientation and combined pages.
Page 87 Combining and Copying a Multi-page Original onto a Single Sheet of Paper 2. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)).
Page 88 3. Copy Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the number of originals. • The minimum copy ratio in the Combine function is 25%. For example, if you copy an A3 (11 × 17)-size original onto A4 (8 ×...
Page 89: Copying Onto Envelopes
Copying onto Envelopes Copying onto Envelopes To copy onto envelopes that are not usually used, set them in the bypass tray. If you copy onto envelopes frequently, set them in the paper tray. Copying onto Envelopes in the Bypass Tray •...
Page 90 3. Copy Select [Envelope], and then proceed to the next screen. D0CHPA5202 To change the envelope weight, press [ChngThickness] to specify the weight. Check that the selected envelope size is correct, and then press [OK]. • If the selected envelope size is not the same as the actual size, select the correct envelope size.
Page 91: Copying Onto Envelopes In The Paper Tray
Copying onto Envelopes Copying onto Envelopes in the Paper Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press one of the following keys to cancel the setting. Set the envelopes in the paper tray page 207 "Envelope Orientation and Recommended Status"...
Page 92: Copying In Page Order Or For Each
3. Copy Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. DZB241 Stack Groups together copies of each page in a multi-page original. DZB242 Rotate Sort Copies in the order of the original and outputs by rotating each copy set.
Page 93 Copying in Page Order or for Each Page Number Press [Copy] on the Home screen. Place the original. page 71 "Basic Procedure for Copying Documents" Press [ ] or [ ] under [Quantity] on the Copy screen to specify the number of copies. DZC207 You can enter this using the keyboard after pressing [Quantity] or a number.
Page 94 3. Copy • You can change the action to perform when paper or memory runs out during sorting under [Rotate Sort: Auto Paper Continue] or [Memory Full Auto Scan Restart]. • See "Finishing", User Guide (Full Version).
Page 95: Fax
4. Fax Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version).
Page 96 4. Fax Specify the destination. D0CZPM6758 • To enter the fax number manually, select the destination from the destination history, or search for the destination in the address book, press , and specify the destination. You can also enter the fax number manually by pressing D0CHPA5404 You can select only the destination entered using the numeric keypad from the history.
Page 97 Basic Procedure for Transmitting Faxes • If the Auto Specify Sender Name function is enabled, the sender is automatically specified and you can omit the procedure for specifying a sender. Press [Start]. To cancel transmission after scanning the original, press [Stop] and operate in [Job Status] [Transmission Standby File].
Page 98: Registering Fax Numbers In The Address Book
4. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions Press [Address Book] on the Home screen.
Page 99 Registering Fax Numbers in the Address Book Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad. • Fax Header: Select the name of the sender printed on the reception sheet of the destination. Register the fax header in advance.
Page 100: Changing/Deleting The Registered Data Such As Fax Number
4. Fax See "Making a Backup or Restoring the Address Book", User Guide (Full Version). Changing/Deleting the Registered Data Such as Fax Number If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it.
Page 101: Displaying A Preview Before Sending A Fax
Displaying a Preview before Sending a Fax Displaying a Preview before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
Page 102 4. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel].
Page 103: Viewing The Transmission Result Of Sent Faxes
Viewing the Transmission Result of Sent Faxes Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
Page 104: Checking The Result In Communication Result Report
4. Fax Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of transmissions performed by a specific user. Select the user to display the results and press [Display].
Page 105: Checking The Result In Immediate Tx Result Report
Viewing the Transmission Result of Sent Faxes Checking the Result in Immediate TX Result Report In the factory default setting, the machine is configured not to print the report automatically. Specify Auto Print to print it every time you send a document by Immediate Transmission. See "Others (Fax Settings)", User Guide (Full Version).
Page 106 4. Fax Press [Fax] on the Home screen. Place the original in the Auto Document Feeder (ADF) or on the exposure glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). To send a notification e-mail to the sender, press [Settings] [Sender], and then specify the sender.
Page 107: Confirming The Information In Web Image Monitor
Viewing the Transmission Result of Sent Faxes See "Basic Procedure for Sending IP-Faxes", User Guide (Full Version). • The file type for notification of e-mail transmission results can be selected from [TIFF], [PDF], or [PDF/A] in [Fax Settings] [Detailed Initial Settings] [Email Transmission Results Settings] [File Format of Transmission Results Email].
Page 108 4. Fax...
Page 109: Print
5. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 110 5. Print Click [Install Online]. D0CHDA6201 Click [Accept Agreement and Install] on the "License Agreement" screen. On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next].
Page 111 Installing the Printer Driver by Using Device Software Manager Installer • USB: Following the instructions on the "Connection with device" screen, connect the machine and the computer with the USB cable to search for the machine. Select this machine from among the detected devices, and then click [Next]. D0CZDM0202 The installation of the driver starts.
Page 112: Installing Device Software Manager From The Downloaded File
5. Print When the installation is complete, click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon is created on the desktop screen. •...
Page 113 Installing the Printer Driver by Using Device Software Manager Installer Select the connection between the machine and computer, and then click [Next]. DZX730 • Network: Search for devices connected to the network. • USB: Following the instructions on the "Connection with device" screen, connect the machine and the computer with the USB cable to search for the machine.
Page 114 5. Print If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable. When the installation is complete, click [Finish].
Page 115: Installing The Printer Driver For Network Connection (Windows)
Installing the Printer Driver for Network Connection (Windows) Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver.
Page 116: Installing The Postscript 3 Printer Driver From The Cd-Rom
5. Print On the "End User License Agreement" screen, click [Agree and Go to Next]. D0CHDA6203 Select this machine from among the detected devices, and then click [Next]. D0CZDM0202 Printer driver installation starts. When the installation is complete, click [Finish]. Installing the PostScript 3 Printer Driver from the CD-ROM Set the CD-ROM in the computer.
Page 117 Installing the Printer Driver for Network Connection (Windows) Select a language, and then click [OK]. Click [PostScript 3 Printer Driver]. D0CHDA6204 On the "End User License Agreement" screen, click [Agree and Go to Next]. D0CHDA6203...
Page 118: Installing The Pcl 6/Postscript 3 Printer Driver From The Downloaded File
5. Print Select this machine from among the detected devices, and then click [Next]. D0CZDM0202 Printer driver installation starts. When the installation is complete, click [Finish]. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File Double-click the downloaded file. On the "End User License Agreement"...
Page 119: Installing The Printer Driver For Windows
Installing the Printer Driver for Network Connection (Windows) • If the error screen is displayed, see page 118 "If the Machine Cannot Be Found". Select this machine from among the detected devices, and then click [Next]. D0CZDM0202 Printer driver installation starts. When the installation is complete, click [Finish].
Page 120: If The Machine Cannot Be Found
Clear the [Query the printer and automatically select the driver to use] check box, and then click [Next]. Searching for the TCP/IP port starts. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK].
Page 121 Installing the Printer Driver for Network Connection (Windows) Click [Click if you cannot find the device]. DZC089 Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify the machine IP address 1. Enter the IP address of the machine and click [Search]. DZC091 2.
Page 122 5. Print DZC094 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next]. DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version).
Page 123: Installing The Printer Driver For Network Connection (Macos)
Installing the Printer Driver for Network Connection (macOS) Installing the Printer Driver for Network Connection (macOS) Install the PPD file (printer driver) under macOS, and then register the machine on the computer from the system preferences. • You need an administrator name and a password (phrase). For details, consult your network administrator.
Page 124: Registering The Machine In [Printers & Scanners]
5. Print Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] Register the PPD file of the machine in the system preferences to enable printing. Select [System Preferences...] from the Apple menu.
Page 125 Installing the Printer Driver for Network Connection (macOS) Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line Printer Daemon - LPD]. If the printer takes time to perform operations when using the [Line Printer Daemon - LPD] protocol, change the protocol to [HP Jetdirect - Socket].
Page 126 5. Print DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099 Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] and configure the option configuration of the printer.
Page 127: Specifying The Option Settings
Installing the Printer Driver for Network Connection (macOS) Check that the machine name is added to the [Printers & Scanners] screen. D0CHDA6205 Close the system preferences screen. Specifying the Option Settings If the option configuration of the machine is not automatically reflected, select the option installed on the machine in [Printers &...
Page 128 5. Print Click [Options], select the option installed on the machine, and then click [OK]. • If the usable options are not displayed, the IP address has not been entered correctly or the PPD file has not been registered properly. To enter the IP address or register the PPD file, see page 122 "Registering the Machine in [Printers &...
Page 129: Basic Procedure For Printing Documents
Basic Procedure for Printing Documents Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting.
Page 130 5. Print D0CZDM6553 • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version).
Page 131: Printing A Document In Macos
Basic Procedure for Printing Documents D0CHWA5605 The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. To set each function in details, click the detail settings button ( After completing the configuration, click [OK] to print. •...
Page 132 5. Print Specify Paper Size, Orientation, and other settings. D0CHMA5606 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. Select a category from the pop-up menu, and then specify the paper tray and paper type. D0CHMA5607 Paper Feed •...
Page 133 Basic Procedure for Printing Documents Job Log • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version).
Page 134: Printing On Both Sides Of Paper
5. Print Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Basic] tab. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 135 Printing on Both Sides of Paper Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 After completing the configuration, click [Print] to print.
Page 136: Combining And Printing Multiple Pages On A Single Sheet Of Paper
5. Print Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals). For example, you can reduce an original of A4 size to A5 size and print two pages on an A4 sheet. You can use the 2 Sided Print and Combine 2 Originals functions at the same time to economize on paper.
Page 137 Combining and Printing Multiple Pages on a Single Sheet of Paper Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. Specify Paper Size, Orientation, Paper Type, and other settings. page 127 "Basic Procedure for Printing Documents"...
Page 138: Printing On Envelopes
5. Print Printing on Envelopes Load envelopes in the bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. Printing on Envelopes Loaded on the Bypass Tray Load an envelope in the Bypass Tray. Types and orientations of Bypass Tray envelopes...
Page 139 Printing on Envelopes On the Settings screen, press [Tray/Paper Settings]. D0CHPA5601 Press [Paper Size/Paper Type]. Press [Bypass Tray] [Paper Size: Printer], and then select the size of the envelopes. • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value.
Page 140 5. Print Specify the paper size and paper type. Windows D0CHWA5614 • Document Size: Select the envelope size. If the envelope size is not included among the options, enter the value in [Custom Paper Size...]. • Paper Type: [Envelope] You can specify a custom paper size, which is commonly used as the option of the Document Sizes.
Page 141: Printing On Envelopes Loaded In The Paper Tray
Printing on Envelopes macOS D0CHDA5615 • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: Envelope To print in landscape orientation, select [On] for [Rotate by 180 Degrees] in [Basic] in "Feature Sets".
Page 142 5. Print Types and orientations of Tray 1 to 4 envelopes Side-opening envelopes DZB935 Flap: close Bottom side of the envelope: back Printing surface: upper side On the Home screen, press [Settings]. On the Settings screen, press [Tray/Paper Settings]. D0CHPA5601 Press [Paper Size/Paper Type], and then select the tray in which the envelopes are loaded.
Page 143 Printing on Envelopes • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value. Press [OK]. Press [Paper Type/Thickness], and then select [Envelope] from "Paper Type". Also, select the thickness of the loaded envelopes from "Paper Thickness". Press [OK] twice.
Page 144 5. Print You can specify a custom paper size, which is commonly used as the option of the Document Sizes. See "Printing on Custom-sized Paper Loaded on the Bypass Tray", User Guide (Full Version). To print in landscape orientation, select the [Rotate by 180 Degrees] check box on the [Input/Output] tab, and then print.
Page 145: Printing Documents Stored In The Printer From The Control Panel
Printing Documents Stored in the Printer from the Control Panel Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
Page 146 5. Print • Manage Files...: Change the print time of a Hold Print job or the password specified on the document. If you select multiple documents or encrypt the document to store in the printer driver, the item is disabled. See "Encrypting the Document when Storing It", User Guide (Full Version).
Page 147: Printing From A Usb Flash Memory Device Or Sd Card Directly
Printing from a USB Flash Memory Device or SD Card Directly Printing from a USB Flash Memory Device or SD Card Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it.
Page 148: Printing From A Memory Storage Device Or Scan Application
5. Print Printing from a Memory Storage Device or Scan Application On the Home screen, press [Print/Scan (Memory Storage Device)] On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 Insert a memory storage device in the media slot on the side of the control panel. D0CMIC1307 Press [USB] or [SD Card].
Page 149 Printing from a USB Flash Memory Device or SD Card Directly Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. D0CHPA6452 • Copy Ratio: Select whether to print in the original size or to reduce or enlarge to match the paper size.
Page 150 5. Print...
Page 151: Scan
6. Scan Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide (Full Version). •...
Page 152 6. Scan Select [Scan to Email] on the scanner screen. D0CZPM6701 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen. Press [Sender] and specify the sender. •...
Page 153: Registering The E-Mail Destination In The Address Book When Sending An E-Mail
Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6703 • Press to specify the destination again or select [To], [Cc] or [Bcc]. D0CZPM6704 • You can specify multiple destinations. • If the target destination does not appear, display the destination by selecting its initial letter from the title.
Page 154 6. Scan Press [Scanner] on the Home screen. Select [Scan to Email] on the scanner screen. D0CZPM6701 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen and configure the scan settings according to the purpose of the scanned data.
Page 155 Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6706 3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book]. D0CZPM6707 4. Enter the name and other additional information. • When selecting from the transmission history 1.
Page 156: Scanning Documents And Sending The Scanned Data To A Folder
6. Scan Scanning Documents and Sending the Scanned Data to a Folder To send the data of a scanned original to a shared folder on a computer, create the shared folder on the computer in advance and register the destination folder in the address book. •...
Page 157 Scanning Documents and Sending the Scanned Data to a Folder Check the computer name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet. DZC501 When the screen shown above is displayed, fill in the sheet as follow: Computer name LAPTOP-5955S09U DHCP server enable/disable setting...
Page 158: Creating A Shared Folder (Windows)
6. Scan "USERDNSDOMAIN" is not displayed when the login user who executed the command is a local user. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your computer and specify the access permissions of the folder.
Page 159 Scanning Documents and Sending the Scanned Data to a Folder On the [Sharing] tab, click [Advanced Sharing]. DZC318 Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the folder.
Page 160 6. Scan From the Search results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK]. When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select [Select Column], and then add [Logon Name] or [Logon Name (pre-Windows 2000)] from the [Available columns] list.
Page 161: Confirming The Computer Information (Macos)
Scanning Documents and Sending the Scanned Data to a Folder Confirming the Computer Information (macOS) Confirm the name of the computer used to create the shared folder, login user name and other settings and write down the information on the check list. Log on to macOS as a user with administrative privileges.
Page 162: Creating A Shared Folder (Macos)
6. Scan Creating a Shared Folder (macOS) Create a shared folder and specify the access permissions of the folder. Print the check sheet. See "Printing the Check Sheet", User Guide (Full Version). Create a new folder and write down the folder name in [4] on the check sheet. Click the Apple menu and select [System Preferences].
Page 163: Registering The Created Shared Folder In The Address Book
Scanning Documents and Sending the Scanned Data to a Folder Click [ ] below [Shared Folders] on the [Sharing] screen. DZC529 Specify the folder created in Step 1 and click [Add]. Select the folder added in Step 6 and confirm that the permission of the user to access the folder is set to "Read &...
Page 164 6. Scan Press [Register] on the address book screen. EDN022 Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination. Press the [Destinations] tab, and then press [Folder]. Select [SMB (Send to Shared Folder on PC)] in [Protocol].
Page 165: Basic Procedure For Performing Send To Folder
Scanning Documents and Sending the Scanned Data to a Folder If necessary, press the [User Management / Others] tab and specify the settings. DZC131 Press [OK]. Press [Home] ( ) after specifying the settings. • The connection test may take time. •...
Page 166 6. Scan Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] and configure the scan settings according to the purpose of the scanned data. page 165 "Scanning an Original with Suitable Quality and Density" page 168 "Specifying the File Type or File Name When Scanning a Document"...
Page 167: Scanning An Original With Suitable Quality And Density
Scanning an Original with Suitable Quality and Density Scanning an Original with Suitable Quality and Density Specify the quality and density to scan on the [Send Settings] screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version).
Page 168 6. Scan Original Type Appropriate for Full Color: Text / Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures. Full Color: Shiny A glossy original in color such as a precious metal or jewelry. Materials Auto Color Select The machine determines the type of the original automatically...
Page 169 Scanning an Original with Suitable Quality and Density • [High Comp. PDF] is specified in [File Type] page 168 "Specifying the File Type or File Name When Scanning a Document" • PDF is selected in [File Type] and OCR setting is specified See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version).
Page 170: Specifying The File Type Or File Name When Scanning A Document
6. Scan Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen.
Page 171 Specifying the File Type or File Name When Scanning a Document If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.
Page 172: Notes About And Limitations Of File Types
6. Scan D0CHPA5504 Notes about and limitations of file types Depending on the file format you select, the following limitations will apply: TIFF If you select TIFF as the file format, the data is not compressed and thus results in larger files. High Compression PDF You cannot select [High Comp.
Page 173: Document Server
7. Document Server Storing Documents in Document Server You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). •...
Page 174 7. Document Server • Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). •...
Page 175: Printing Documents In Document Server
Printing Documents in Document Server Printing Documents in Document Server You can print the documents stored in the document server with the same settings, paper size and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print.
Page 176: Changing The Print Settings To Print A Document
7. Document Server Select the document to print. D0CZPM6656 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. •...
Page 177: Specifying A Page To Print
Printing Documents in Document Server Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. Press [To Printing Screen]. Change the print settings.
Page 178 7. Document Server Specify the page to print. D0CHPA5302 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. •...
Page 179: Web Image Monitor
8. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
Page 180: What You Can Do On The Web Image Monitor
8. Web Image Monitor that appears before login. If you register the URL of a page that appears after login, Web Image Monitor will not open properly from the bookmark. To change the settings, click [Login] at the top right on the screen and enter the User Name and Password.
Page 181 Using Web Image Monitor Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine. • When logged in (as an Administrator) The administrator can change all settings of the machine. What you can do Function Not logged in...
Page 182: Web Image Monitor Screen
8. Web Image Monitor Web Image Monitor Screen D0CHAA8031 1. Menu Menu items described below are displayed. • Status/Information: Displays the machine status, option configuration, counter, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. •...
Page 183 Using Web Image Monitor To assign the downloaded Help file to the Help button ( ), specify the path to the Help file following the procedure below. Log in to Web Image Monitor as an Administrator. Click [Configuration] on the "Device Management" menu on Web Image Monitor. D0CHAA8032 Click [Webpage] under the "Webpage"...
Page 184 8. Web Image Monitor...
Page 185: Adding Paper And Toner
9. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. Bypass Tray Tray 1 Tray 2 Tray 3...
Page 186: Loading Paper Into Tray 1 To 4
9. Adding Paper and Toner • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, thin paper may wrinkle, or the paper may misfeed.
Page 187 Loading Paper into the Paper Tray While pressing the release lever of the side fence, slide the side fences outward. D0CHIA5708 To load B4 JIS, A3, or 11 × 17 paper, pull the tray out completely and then change the positions of the two auxiliary side fences.
Page 188 9. Adding Paper and Toner DZW116 Change the position of the auxiliary side fence in the back in the same way. While pressing the release lever of the end fence, slide the end fence outward. D0CHIA5710 If the end fence is fixed with the stopper, rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar object and remove the stopper.
Page 189 Loading Paper into the Paper Tray D0CHIA5711 While pressing the release lever, adjust the side and end fences to the paper size. Do not leave spaces between the paper and fences. D0CHIA5712 To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and then tighten the fixing screw by rotating it 90 degrees clockwise with a coin or similar object.
Page 190: Loading Paper Into The Bypass Tray
9. Adding Paper and Toner • You can load envelopes into the paper trays. • page 207 "Envelope Orientation and Recommended Status" Loading Paper into the Bypass Tray Use the bypass tray to load paper of a size that cannot be loaded into Tray 1 to 4, such as transparency film and label paper (adhesive labels).
Page 191: Loading Paper Into Tray 3 (Lct)
Loading Paper into the Paper Tray When loading paper larger than the bypass tray (longer than A4 paper in landscape orientation), pull out the extender. Load the paper with the print side down, and push it in lightly until you hear a beep. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Page 192 9. Adding Paper and Toner • When the paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 3 (LCT) while you hear the sound of moving paper. DZW120 Pull Tray 3 (LCT) out carefully.
Page 193: Loading Paper Into The Large Capacity Tray (Lct)
Loading Paper into the Paper Tray When the whole tray can be pulled out DZW140 When half of the tray can be pulled out Load 30 or more sheets of paper in the left half of the tray. DZW141 Carefully push Tray 3 (LCT) fully in. Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 portrait paper only.
Page 194: Specifying The Paper Size That Is Not Automatically Detected
9. Adding Paper and Toner Open the cover of the Large Capacity Tray (LCT). D0CHIA5716 Square the paper and load it with the print side facing down. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Page 195 Loading Paper into the Paper Tray Press [Tray/Paper Settings]. D0CHPA5110 Press [Paper Size/Paper Type] [Paper Size/Paper Type]. Press one tray to set. Press [Paper Size]. D0CHPA5111 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 3 (LCT) and the large capacity tray (LCT) is fixed and cannot be changed.
Page 196: Specifying A Custom Size Paper Using The Control Panel
9. Adding Paper and Toner Specifying a Custom Size Paper Using the Control Panel Press [Settings] on the Home screen. Press [Tray/Paper Settings]. D0CHPA5110 Press [Paper Size/Paper Type] [Paper Size/Paper Type]. Press one tray to set. Press [Paper Size]. D0CHPA5111 To specify for the bypass tray, press [Paper Size: Printer].
Page 197: Specifying Paper Type And Thickness Settings
Loading Paper into the Paper Tray Press [Custom] from the list shown. D0CHPA5112 Press the value in the "A" or "B" field, and then enter the new value. Specify the values within the numbers of "< >", and then press [Done]. Press [OK] three times.
Page 198 9. Adding Paper and Toner On the control panel Press [Settings] on the Home screen. Press [Tray/Paper Settings]. D0CHPA5110 Press [Paper Size/Paper Type] [Paper Size/Paper Type]. Press one tray to set. Press [Paper Type/Thickness]. D0CHPA5113...
Page 199 Loading Paper into the Paper Tray Choose one paper type and paper thickness from the list shown, and then press [OK]. Press [OK]. After completing the configuration, press [Home] (...
Page 200: Recommended Paper Sizes And Types
9. Adding Paper and Toner Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray.
Page 201 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using the Tray 550 sheets (80 g/m , 20 110 lb. Cover) Paper Settings menu lb. Bond) Plain Paper 1–Thick Paper 4 A5 , A6 , B6 JIS , 8 ×...
Page 202: Bypass Tray
9. Adding Paper and Toner Bypass Tray Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– Paper sizes that can be detected • 100 sheets (80 g/m 110 lb. Cover) automatically: 20 lb. Bond) Thin Paper–Thick Paper 4 •...
Page 203: Tray 3 (Lct)
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Translucent paper A3 , A4, B4 JIS , B5 JIS 1 sheets Label paper (adhesive labels) A4, B4 JIS 30 sheets OHP transparencies A4, 8 × 11 50 sheets Envelopes Specify the paper size...
Page 204: Large Capacity Tray (Lct)
9. Adding Paper and Toner *1 To load paper any of the sizes specified above, contact your service representative. Large Capacity Tray (LCT) Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– 1500 sheets (80 g/m , 20 110 lb.
Page 205: Paper Thickness For Each Paper Weight
Recommended Paper Sizes and Types Paper Type Note Setting translucent paper • When loading translucent paper, always use long grain paper. • Remove copied or printed sheets one by one. Paper Thickness for Each Paper Weight Paper Thickness Paper weight Thin Paper 52–59 g/m (14–15 lb.
Page 206: Paper Storage
9. Adding Paper and Toner • Paper with perforated lines • Hemmed-edge paper • Window envelopes • Tab stock • OHP transparencies for color printing Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper.
Page 207: Saving Printouts
Recommended Paper Sizes and Types Saving Printouts • Prints will fade if exposed to strong light or dampness and humidity for extended periods of time. Preserve the quality of your copies by storing them in a binder in a dark, dry place. •...
Page 208: Thick Paper Orientation And Recommended Status
9. Adding Paper and Toner Thick Paper Orientation and Recommended Status When loading thick paper of 106-300 g/m (28 lb. Bond–110 lb. Cover) in the paper trays, or in the bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. Paper Orientation Thick paper has a paper direction according to its grain.
Page 209: Envelope Orientation And Recommended Status
Envelope Orientation and Recommended Status Envelope Orientation and Recommended Status The way to place an original on the exposure glass and load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: •...
Page 210: Using The Copy Function
9. Adding Paper and Toner Using the Copy Function Orientation of Exposure Glass Tray 1-4 Bypass Tray Envelopes Side-opening envelopes DZW772 DZW769 Flaps: open Flaps: open Flaps: open Side to be printed: face Side to be printed: face Side to be scanned: face down down Side-opening...
Page 211 Envelope Orientation and Recommended Status Orientation of Tray 1-4 Bypass Tray Envelopes Side-opening envelopes DZW771 Flaps: closed Flaps: closed Side to be printed: face down Side to be printed: face up *1 Select the check box of [Rotate by 180 Degrees] on [Input/Output] tab, and then print. When loading envelopes, select "Envelope"...
Page 212: Loading Orientation-Fixed Paper Or Two-Sided Paper
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientation- fixed (top to bottom) or two-sided paper correctly.
Page 213: Printing Onto Letterhead Paper Using The Printer Driver
Loading Orientation-fixed Paper or Two-sided Paper Large Capacity Copy side Tray 1–4 Tray 3 (LCT) Bypass tray Tray (LCT) Two-sided originals DZB780 DZB780 DZB783 DZB786 DZB781 DZB787 *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below.
Page 214 9. Adding Paper and Toner Large Capacity Copy Side Tray 1-4 Tray 3 (LCT) Bypass Tray Tray (LCT) Two-sided originals DZB780 DZB780 DZB783 DZB786 DZB789 DZB791 • When you set [Letterhead Setting] to [On (Always)], you can print onto letterhead paper when the paper type in the printer driver’s settings is set to [Letterhead].
Page 215: Recommended Original Size And Weight
Recommended Original Size and Weight Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 One-sided A3 –B6 JIS (Japanese Industrial 40–128 g/m (11–34 lb. originals Standard), A6 Bond) 11 × 17 –5 ×...
Page 216 9. Adding Paper and Toner • An original whose size is within the range of the maximum original scan area can be placed. • page 302 "Specifications for the Main Unit" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure glass or in the ADF correctly, the missing image area on all four sides of the original might not be copied.
Page 217: Sizes Detectable With Auto Paper Select
Sizes Detectable with Auto Paper Select Sizes Detectable with Auto Paper Select (mainly Europe and Asia) Original B4 JIS B5 JIS B6 JIS location *1*4 *2*4 Exposure glass Original location 11 × 17 × 11 × 13 Exposure glass : Detectable size, -: Undetectable size *1 Default is A4.
Page 218 9. Adding Paper and Toner Original location 10 × 14 × 10 Exposure glass : Detectable size, -: Undetectable size *1 Default is 8 × 11. If you want to switch the detectable size from 8 × 11 to A4, contact your service representative.
Page 219: Replacing The Toner
Replacing the Toner Replacing the Toner You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. See "Contact Information", User Guide (Full Version). • Replace the toner after the message prompting replacement is displayed on the control panel. •...
Page 220: Precautions When Storing Toner
9. Adding Paper and Toner • While the message prompting you to replace the toner is displayed, Memory Storage Report for Memory Transmission will not be printed. • If appears when there is a lot of toner, hold the cartridge with the opening upward, shake it well, and then reinstall it.
Page 221: Disposing Exhausted Toners
Replacing the Toner • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary. • When inhaling toner, gargle with a large amount of water and move into a fresh air environment.
Page 222 9. Adding Paper and Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
Page 223: Replenishing The Staples
Replenishing the Staples Replenishing the Staples Contact your consumable supplier and prepare new staples for replenishment when the "Staples are almost out." message is displayed. Replace the staples after the message prompting replacement is displayed on the control panel. • When operating the machine, do not put your hand inside the booklet finisher tray of the finisher's staple unit.
Page 224: Replacing The Waste Toner Bottle
9. Adding Paper and Toner Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced soon when the "Waste Toner Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle.
Page 225 Replacing the Waste Toner Bottle • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 226: Disposing The Used Waste Toner Bottle
9. Adding Paper and Toner • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 227: 10. Troubleshooting
10. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly.
Page 228 10. Troubleshooting Sound pattern Condition Solution Five long beeps Caution Sound Check that an original is not left on the exposure glass and that paper is (repeating four times) Copy: Forgot Original Sound loaded in the paper tray. Scanner: Forgot Original Sound Fax: Forgot Original Sound Five short beeps...
Page 229: Checking The Indicators, Icons, And Messages On The Control Panel
Checking the Indicators, Icons, and Messages on the Control Panel Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.
Page 230 10. Troubleshooting Icon Condition Solution and reference Paper is jammed. See the animated illustration displayed on the control panel, and remove the jammed paper. See "When Paper or an Original Is Jammed", User Guide (Full Version). An original has jammed. See the animated illustration displayed on the control panel, and remove the jammed original.
Page 231: When The [Check Status] Indicator Is Lit Or Flashing
Checking the Indicators, Icons, and Messages on the Control Panel • For the names and the contact information of consumables, check [Settings] [Inquiry]. Press [Home] ( ) after completing the operation to close [Settings]. • See "Contact Information", User Guide (Full Version). When the [Check Status] Indicator is lit or flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
Page 232 10. Troubleshooting : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
Page 233: When The Machine Cannot Be Operated
When the Machine Cannot Be Operated When the Machine Cannot Be Operated • If a message is displayed on the screen, check the message. • page 237 "When a Message Appears and the Machine Cannot Be Operated" • When confirming or changing the settings in [Settings], press [Home] ( ) after completing the operation to close [Settings].
Page 234 10. Troubleshooting Condition Cause Solution and reference Only the copy icon is The functions other than the The time required for a function to start up displayed when the copy function are starting varies depending on the function. Wait a machine is turned on.
Page 235 When the Machine Cannot Be Operated Condition Cause Solution and reference The key is unresponsive, A malfunction is temporarily Turn off the power of the machine, wait for or another key is occurring on the machine. 10 seconds or more after confirming that activated.
Page 236 10. Troubleshooting Condition Cause Solution and reference The screen changes to The machine is not Check if you can display a web page in Web Browser when you connected to the network [Web Browser]. If a web page cannot be press [Help] ( ), but correctly.
Page 237: When The Machine Does Not Respond Correctly To An Operation From A Computer
When the Machine Cannot Be Operated When the Machine Does Not Respond Correctly to an Operation from a Computer Condition Cause Solution and reference When using the address A certificate is not installed Install the certificate on the computer. book from Device on the computer when Consult your network administrator for the Manager NX, an...
Page 238 10. Troubleshooting Condition Cause Solution and reference "There is a problem with [Permit SSL/TLS Click [Continue to this website (not this website's security Communication] is set to recommended).]. certificate." is displayed [Ciphertext Only]. To specify not to display the message, log and you cannot connect in to the machine in the administrator to the machine when...
Page 239: When A Message Appears And The Machine Cannot Be Operated
When a Message Appears and the Machine Cannot Be Operated When a Message Appears and the Machine Cannot Be Operated Message Condition Solution and reference "Service Call" The machine needs to Consider repairing the machine. be repaired. SCxxx-xx Contact Serial No. of Machine "Functional Problems"...
Page 240 10. Troubleshooting Message Condition Solution and reference "Please wait." The machine is Wait a while and do not turn off the power of preparing to perform a the machine. function or executing the image stabilization process. The ambient Check the room temperature and whether it temperature is outside satisfies the operational requirements of the the temperature range...
Page 241 When a Message Appears and the Machine Cannot Be Operated • "Cover Open" • "Add Toner" / "Add Staples" • "Waste Toner Bottle is full." / "Hole Punch Receptacle is full." • "Original left on exposure glass." • "No paper." •...
Page 242: When A Message Appears While Using The Copy Function
10. Troubleshooting When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect Original An original is not placed Place the original correctly. When you place Size" correctly on the an original on the exposure glass, the machine machine.
Page 243 When a Message Appears While Using the Copy Function Message Condition Solution and reference "Exceeded the maximum When the copy volume For details about the copy volume use number of sheets that can use limitation is limitation, consult the user administrator. The be used.
Page 244: When A Message Appears While Using Document Server
10. Troubleshooting When a Message Appears While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 240 "When a Message Appears While Using the Copy Function" Message Condition Solution and reference...
Page 245 When a Message Appears While Using Document Server Message Condition Solution and reference "Magazine or Booklet A document scanned in You cannot specify [Booklet] or [Magazine] to mode cannot be used for the copy function and a the document comprising data stored in the data stored with mixed document stored in the different functions.
Page 246: When A Message Appears While Using The Fax Function
10. Troubleshooting When a Message Appears While Using the Fax Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed Message Condition Solution and reference...
Page 247: Messages That Appear When The Machine Cannot Connect To The Network
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Error occurred, and An original had jammed Press [Confirm], remove the jammed original, transmission was while sending a fax. and then send the fax again. cancelled." An error occurred Press [Confirm] and send the fax again.
Page 248 10. Troubleshooting Message Condition Solution and reference "Check whether there are The destination device • Check that the computer specified as the any network did not respond. destination is operating normally and problems."[14-01] connected to the network. • Check that the machine is connected to the network correctly.
Page 249 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Check whether there are The POP3 (IMAP4) Check the settings in [Reception Protocol], any network server could not be [POP3/IMAP4 Settings] and [Email problems."[15-11] found. Communication Port] on [Settings] [System Settings] [Send (Email/Folder)]...
Page 250 10. Troubleshooting Message Condition Solution and reference "Network communication The POP3 (IMAP4) Check the settings in [Reception Protocol], has failed. Failed to server could not be [POP3/IMAP4 Settings] and [Email connect to POP/IMAP found. Communication Port] on [Settings] [System server. Please check Settings] [Send (Email/Folder)] [Email].
Page 251 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The shared folder Specify the destination from the address book, has failed. Failed to specified as the press [Edit], and check that the setting in the connect to the destination destination of Folder [Destinations] tab...
Page 252 10. Troubleshooting Message Condition Solution and reference "Network communication A malfunction is Check that the SMTP server and the destination has failed. Failed to occurring on an SMTP computer are functioning normally. send. Please check status server, the computer and settings of the specified as the destination machine."...
Page 253 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The administrator e-mail • Specify [Settings] [System Settings] has failed. Failed to address is not registered [Send (Email/Folder)] [Email] send. Please check the when the machine is [Administrator's Email Address].
Page 254 10. Troubleshooting Message Condition Solution and reference "Network communication [Fax Email Account] is Specify the settings in "User Name" and has failed. Fax email not specified. "Password" in [Settings] [Fax Settings] account is not registered. [Detailed Initial Settings] [Fax Email Please check settings."...
Page 255 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The authentication Check that the password registered on the SIP has failed. SIP digest password on the SIP server and "Password" in SIP Digest authentication failed.
Page 256: Messages That Appear When The Remote Fax Function Is Unavailable
10. Troubleshooting Message Condition Solution and reference "Network communication The settings in [SIP Check that SIP Server IP Address in [Settings] has failed. The IP Server IP Address] and [Fax Settings] [Detailed Initial Settings] address may be invalid. [Effective Protocol] do [IP-Fax Settings] [SIP Settings] and Please check the network...
Page 257 When a Message Appears While Using the Fax Function When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are The machine is not • Check that the machine is any network problems." connected to the network. connected to the network correctly.
Page 258 10. Troubleshooting When a message is displayed on the sub-machine Message Condition Solution and reference "Authentication with remote Authentication failed when Specify the same user authentication machine failed. Check user authentication is setting as the main-machine, and remote machine's enabled on the main- register a user who has the authentication settings."...
Page 259 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Remote fax is not User Code authentication is User Code authentication is not available because [User specified. supported on both the main- Code Authentication] is machine and sub-machine. active."...
Page 260: When A Message Appears While Using The Printer Function
10. Troubleshooting When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without Error Codes Message Cause Solution and reference "Address Book is The address book is Try again later.
Page 261 When a Message Appears While Using the Printer Function Message Cause Solution and reference "An error occurred A size that is Specify a size smaller than 297.0 mm (11.7 inches) while printing a job impossible to print wide and 432.0 mm (17.0 inches) long in "Print On:" in with Background was specified.
Page 262 10. Troubleshooting Message Cause Solution and reference "Booklet/Half Fold A setting in which Check the setting for the availability of the Booklet or is not available with Booklet or Half-fold Half-fold function. the settings. The job cannot be page 302 "List of Specifications" has been performed was cancelled."...
Page 263 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Command Error" A problem occurred Check that the machine can communicate with the in the data because computer properly. of the communication status or another reason. A printer driver that Use the printer driver for the machine.
Page 264 10. Troubleshooting Message Cause Solution and reference "Data storage Printing a document If the message persists even after you have turned the error." as Test Print, Locked power off and then on, consider repairing the machine. Print, Hold Print, Store Print, or storing the document in Document Server...
Page 265 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Exceeded max. The maximum Erase a Hold Print (Auto) document that is no longer number of files. number of Store needed. (Auto)" Print jobs or the See "Deleting Documents Stored in the Machine", User maximum number of Guide (Full Version).
Page 266 10. Troubleshooting Message Cause Solution and reference "Exceeded max. The maximum Reduce the number of pages to print. pages. Collate is number of sheets incomplete." that can be sorted has been exceeded. "Exceeded the The maximum Up to three sheets can be folded at a time in multi-sheet maximum number of number of sheets fold.
Page 267 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Hardware Problem: An error has Turn off the power of the machine, check that the Wireless Card" occurred in the Wireless LAN board is correctly installed in the Wireless LAN machine, and then turn on the power.
Page 268 10. Troubleshooting Message Cause Solution and reference "Load following The paper tray • To proceed with printing after changing the paper paper in XXX. To specified in the setting, select a tray and press [Print]. However, force print, select printer driver has no when Staple, Punch, Fold, Cover Sheet, Slip another tray and paper loaded.
Page 269 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Paper size and/or The paper size or Specify [Driver/Command] in [Settings] [Tray/ type mismatched or paper type Paper Settings] [Printer] [Tray Setting Priority] no ppr. in Bypass specified in the [Bypass Tray].
Page 270 10. Troubleshooting Message Cause Solution and reference "Punch has been The Punch function Check the orientation of the paper and print data, and cancelled." was canceled the specified punch position. because the staple See "Punching Holes on Printed Pages", User Guide position is specified (Full Version).
Page 271 When a Message Appears While Using the Printer Function Message Cause Solution and reference "The job was A condition in which Check the binding condition. cancelled because binding cannot be the specified settings performed was are not applicable specified, and for Booklet."...
Page 272: Messages That Appear With Error Codes
10. Troubleshooting Message Cause Solution and reference "The selected paper A paper type that Print the document on paper of a type that can be fed type is not cannot be fed on on the machine. supported. This job the machine was has been specified and cancelled."...
Page 273 When a Message Appears While Using the Printer Function Message Cause Solution and reference "86: The parameter for The parameter in the control Specify the correct parameter. the control code is code is incorrect. invalid." "92: The print job was Printing is canceled from the To perform printing, operate the control cancelled."...
Page 274 10. Troubleshooting Message Cause Solution and reference "CD: PS/PDF Error" A postscript language error Check if there is a problem with the printing occurred in PS3 or PDF data. printing, so printing was canceled by the auto job cancel function. "CE: PCL5e/XL Error"...
Page 275 When a Message Appears While Using the Printer Function Message Cause Solution and reference "CP: PS3/PDF Error An insufficient memory error Specify [Font Priority] in [Settings] (Insufficient Processing occurred in PostScript 3 or [Printer Settings] [System] [Memory] Memory)" PDF printing, so printing was [Memory Usage].
Page 276: When A Message Appears While Using The Scanner Function
10. Troubleshooting When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on the Control Panel Message Cause Solution and reference "All the pages are The original was placed •...
Page 277 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Authentication with the The user name/ Select the destination in the address book, destination has failed. password of SMTP press [Edit], and check the setting in Check settings.
Page 278 10. Troubleshooting Message Cause Solution and reference "Cannot find the The machine or the Check that the machine or the computer is specified path. Please computer is not connected to the network correctly. For details check the settings." connected to the about your network environment, consult the network correctly.
Page 279 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Connection with PC has The machine or the Check that the machine or the computer is failed. Check the computer is not connected to the network correctly. For details settings."...
Page 280 10. Troubleshooting Message Cause Solution and reference "Exceeded max. email The file size per page • Specify a lower value in [Send Settings] size. Sending email has has exceeded the [Resolution], or select a smaller paper been cancelled. Contact maximum e-mail size size in [Send Settings] [Scan Ratio] the administrator about...
Page 281 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Not all of the image will The scaling factor Specify a smaller value in [Send Settings] be scanned. Check the specified in [Scan Ratio] [Scan Ratio]. ratio and then press is too large.
Page 282 10. Troubleshooting Message Cause Solution and reference "The program is recalled. A folder destination • You cannot recall a destination specified Cannot recall the folder specified with a with a protection code in a program. destination(s) with protection code is Specify this destination individually.
Page 283: Messages That Appear On The Computer
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Authentication with the The user name or • Please check the SMTP authentication destination has failed. password is incorrect. user name and password. Check settings. To check •...
Page 284 10. Troubleshooting Message Cause Solution and reference "Cannot add any more The maximum number of Delete scanning modes that are no longer scanning mode." scanning modes that necessary. can be registered exceeds the maximum number (100). "Failed to connect to the The firewall function is Configure the firewall function of the computer destination.
Page 285 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Communication error A communication error Check that the settings for the communication has occurred on the has occurred on the protocol (TCP/IP) are configured correctly on network."...
Page 286 10. Troubleshooting Message Cause Solution and reference "Fatal error has occurred An unrecoverable error Consider repairing the machine. in the scanner." is occurring on the machine. "Insufficient memory. Other applications are • Close applications on the computer. Close all other running on the •...
Page 287 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Scanner is not available. An access mask is Consult your administrator. Check the scanner specified. connection status." The power of the Check that the machine is turned on, and machine is not turned connected to the network correctly.
Page 288 10. Troubleshooting Message Cause Solution and reference "The device's Authentication cannot • When User Code or Basic authentication authentication service be performed because is specified, wait a while until processing cannot be performed." the authentication the machine address is completed. service is starting up or •...
Page 289: When Other Messages Appear
When Other Messages Appear When Other Messages Appear • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Message Cause Solution and reference "Administrator The User When specifying Basic, Windows, or LDAP Authentication for Management authentication, configure the User Management User Management...
Page 290 10. Troubleshooting Message Cause Solution and reference "Internal cooling fan is The fan installed in You may hear a rotating noise while the fan is active." the vent for cooling active, but you can continue using the machine as the interior of the usual.
Page 291: Messages That Appear When Machine Login Fails
When Other Messages Appear Message Cause Solution and reference "You do not have the The logged-in user Consult the user administrator. The user privileges to use this does not have the administrator can change the access permissions in function." privileges to use the the address book.
Page 292 10. Troubleshooting Message Cause Solution and reference "Authentication has An incorrect password Enter the correct password. failed." was entered. B/W/L0104-000 The Driver Encryption Consult the network administrator whether the Key is not registered Driver Encryption Key is required, and correctly in the TWAIN configure the driver accordingly.
Page 293 When Other Messages Appear Message Cause Solution and reference "Authentication has The account is locked Request the user administrator to unlock the failed." because the number of account. failed login attempts has B/W/L0208-000 exceeded the limit. B/W/L0208-002 "Authentication has Web Image Monitor or Try again later.
Page 294 10. Troubleshooting Message Cause Solution and reference "Authentication has ":" or other characters • Enter the correct login user name. failed." that cannot be used in a • Change the user name if it contains a login user name was W/L0406-003 space, ":"...
Page 295 When Other Messages Appear Message Cause Solution and reference "Authentication has [Off] is specified in the Select the server in [Settings] [System failed." authentication settings of Settings] [Settings for Administrator] the LDAP server. [Authentication/Charge] [Administrator L0406-201 Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], and then press [Register/Change] and set [Authentication] to a setting other than [Off].
Page 296 10. Troubleshooting Message Cause Solution and reference "Authentication has The user registered on • Delete the older user that is redundant, or failed." the machine has the change the login name. same name as another W/L0511-000 • If the message is displayed after switching user distinguished by the the authentication server, delete the user W0517-000...
Page 297 When Other Messages Appear • Check whether the name in "Group" is correctly specified including the case-sensitivity in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management] [Windows Authentication]. • Select the user in the address book, press [Edit], and then check that [Unavailable] is specified for each function under the [User Management / Others] tab [User Management] [Available...
Page 298: Messages That Appear When Logging In To The Machine Using An Ic Card Fails
10. Troubleshooting • Check that the representative account is registered in the following setting items, and then execute [Connection Test]. Select the server in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], press [Register/Change] and set [Authentication] to [Kerberos Authentication] See "Registering the LDAP Server", User Guide (Full Version).
Page 299: Messages That Appear When The Ldap Server Is Unavailable
When Other Messages Appear Message Cause Solution and reference "The card authentication The card authentication Connect the card authentication device again. device is not connected." device has been Connect the card authentication device to the removed or is not USB2.0 Interface Type A on the back left side connected properly.
Page 300: Messages That Appear When There Is A Problem With The Certificate
10. Troubleshooting Message Cause Solution and reference "LDAP server The user name or Select the user in the address book, press authentication has failed. password is incorrect. [Edit], and specify the correct user name and Check the settings." password in [User Management / Others] tab [User Management] [LDAP Authentication Info].
Page 301 When Other Messages Appear Message Cause Solution and reference "Signature cannot be set The device certificate Use a valid device certificate for the digital because the Digital used for the digital signature in PDF or PDF/A. Signature's device signature in PDF or See "Scanning an Original as a PDF with certificate is not currently PDF/A is not currently...
Page 302: Messages That Appear When An Application Site Cannot Be Used
10. Troubleshooting Messages that Appear When an Application Site Cannot Be Used Message Cause Solution and reference "A server error has An unexpected error • See the server maintenance information in occurred." has occurred on the [Information]. server. • Check whether the Network/Interface ([DNS Configuration], [Control Panel: "Cannot connect to Cannot connect to the...
Page 303: 11. Specifications For The Machine
11. Specifications for The Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. D0CHIA3101 The following information is region-specific.
Page 304: List Of Specifications
11. Specifications for The Machine List of Specifications Specifications for the Main Unit Item Specifications Configuration Desktop Memory 2 GB Hard disk size 320 GB Photosensitivity type OPC drum Copy process Laser beam scanning and electro-photographic printing Exposure glass Stationary original exposure type Scan method Flatbed scanning Warm-up time...
Page 305 • IM 4000 4.0 seconds • IM 5000/6000 2.9 seconds Copy/print speed (per • IM 2500 series: 25 sheets/minute minute) • IM 3000 series: 30 sheets/minute • IM 3500 series: 35 sheets/minute • IM 4000 series: 40 sheets/minute • IM 5000 series: 50 sheets/minute •...
Page 306 11. Specifications for The Machine Item Specifications Original scanning area • Exposure Glass DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) • ADF DZW789 1. Vertical: 128 to 297 mm (5.1 to 11.7 inches) 2.
Page 307 List of Specifications Item Specifications Paper weight • Trays 1–2 and the bypass tray: page 198 "Recommended Paper Sizes and Types" • Duplex: 52.0–256.0 g/m (14.0 lb. Bond–140.0 lb. Index) For details about and recommendations concerning thick paper, see page 206 "Thick Paper Orientation and Recommended Status".
Page 308 11. Specifications for The Machine Item Specifications Preset reproduction ratio (mainly Europe and Asia) Preset reproduction ratios (%): • Enlargement: 400, 200, 141, 122, 115 • Full size: 100 • Reduction: 93, 82, 75, 71, 65, 50, 25 (mainly North America) Preset reproduction ratios (%): •...
Page 309 List of Specifications Item Specifications Power consumption (Main • IM 2500/2500A/3000/3000A/3500/3500A unit only) Ready: 56.4 W (mainly Europe) During printing: 446 W (IM 2500/2500A) During printing: 475 W (IM 3000/3000A) During printing: 553 W (IM 3500/3500A) Maximum: 1600 W or less •...
Page 310 11. Specifications for The Machine Item Specifications Power consumption (Main • IM 2500/3000/3500 unit only) Ready: 56.4 W (mainly Asia) During printing: 446 W (IM 2500) During printing: 475 W (IM 3000) During printing: 553 W (IM 3500) Maximum: 1600 W or less •...
Page 311 List of Specifications Item Specifications Power consumption (Main • IM 2500/2500A/3000/3000A/3500/3500A unit only) Ready: 57.0 W (mainly North America) During printing: 437 W (IM 2500/2500A) During printing: 470 W (IM 3000/3000A) During printing: 536 W (IM 3500/3500A) Maximum: 1600 W or less •...
Page 312 11. Specifications for The Machine Item Specifications Dimensions (When the (mainly Europe) angle of the control panel • IM 2500/3000/3500 (W × D × H up to ADF): is 10° to the floor) 587 × 673 × 913 mm (23.2 × 26.5 × 36.0 inches) •...
Page 313 List of Specifications Item Specifications Noise emission (Sound • IM 2500/2500A power level: Main unit Stand-by: 40.0 dB only) (mainly Copying: 60.0 dB Europe) • IM 3000/3000A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 61.3 dB •...
Page 314 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500/2500A power level: Complete Stand-by: 40.0 dB system) Copying: 68.8 dB (mainly Europe) • IM 3000/3000A Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 70.8 dB •...
Page 315 List of Specifications Item Specifications Noise emission (Sound • IM 2500/2500A pressure level: Main unit Stand-by: 34.0 dB only) (mainly Copying: 54.0 dB Europe) • IM 3000/3000A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 55.3 dB •...
Page 316 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500/2500A pressure level: Complete Stand-by: 34.0 dB system) Copying: 62.8 dB (mainly Europe) • IM 3000/3000A Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 64.8 dB •...
Page 317 List of Specifications Item Specifications Noise emission (Sound • IM 2500 power level: Main unit Stand-by: 40.0 dB only) (mainly Copying: 60.0 dB Asia) • IM 3000 Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500 Stand-by: 40.0 dB Copying: 61.3 dB •...
Page 318 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500 power level: Complete Stand-by: 40.0 dB system) Copying: 68.8 dB (mainly Asia) • IM 3000 Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500 Stand-by: 40.0 dB Copying: 70.8 dB •...
Page 319 List of Specifications Item Specifications Noise emission (Sound • IM 2500 pressure level: Main unit Stand-by: 34.0 dB only) (mainly Copying: 54.0 dB Asia) • IM 3000 Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500 Stand-by: 34.0 dB Copying: 55.3 dB •...
Page 320 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500 pressure level: Complete Stand-by: 34.0 dB system) Copying: 62.8 dB (mainly Asia) • IM 3000 Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500 Stand-by: 34.0 dB Copying: 64.8 dB •...
Page 321 List of Specifications Item Specifications Noise emission (Sound • IM 2500/2500A power level: Main unit Stand-by: 40.0 dB only) (mainly Copying: 60.0 dB North America) • IM 3000/3000A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 61.3 dB •...
Page 322 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500/2500A power level: Complete Stand-by: 40.0 dB system) (mainly Copying: 68.8 dB North America) • IM 3000/3000A Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 70.8 dB •...
Page 323 List of Specifications Item Specifications Noise emission (Sound • IM 2500/2500A pressure level: Main unit Stand-by: 34.0 dB only) (mainly Copying: 54.0 dB North America) • IM 3000/3000A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 55.3 dB •...
Page 324 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM 2500/2500A pressure level: Complete Stand-by: 34.0 dB system) (mainly Copying: 62.8 dB North America) • IM 3000/3000A Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 64.8 dB •...
Page 325: Specifications For The Document Server
List of Specifications Item Specifications Weight (mainly Europe) • IM 2500/3000/3500 Approx. 71 kg (156.5 lb.) • IM 2500A/3000A/3500A/4000A/5000A/6000 Approx. 77 kg (169.8 lb.) (mainly Asia) • IM 2500/3000/3500/4000/5000 Approx. 63 kg (138.9 lb.) • IM 6000 Approx. 77 kg (169.8 lb.) (mainly North America) •...
Page 326: Specifications For Facsimile
11. Specifications for The Machine Item Specifications Number of pages supported Maximum: 2,000 pages by memory sorting Copy/A4 original: Approx. 2,000 pages Printer/A4/600 dpi, 4 bits: Approx. 2,000 pages (Under the printer mode, the number of pages that can be sorted depends on the print image.) •...
Page 327 List of Specifications Item Specifications Transmission speed 33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 / 19,200 / 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps (auto shift down system) *1 For Super Fine transmission, an expansion memory (optional) is required. *2 JBIG transmission cannot be performed if the JBIG reception and ECM functions are not available on the destination fax.
Page 328 11. Specifications for The Machine Item Specifications Internet Fax receive Automatic detection and printing of appended TIFF-F (MH) files and functions ASCII text. Memory reception only. *1 Full mode *2 For superfine-character transmission, an expansion memory (optional) is required. IP-Fax Transmissions and Reception Item Specifications Network...
Page 329 List of Specifications Validated Peripherals Item Specifications Gateway (T.38 compliant) • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) • Cisco VoIP-Gateway (Operation confirmed with H.323) Software version: IOS12.3 (5) Platform: Cisco2600XM, 3725, 847-4V, 26xx, 36xx, 37xx, 7200, AS5300, ICS 7750 •...
Page 330 11. Specifications for The Machine E-mail Transmission and Folder Transmission (Fax (Classic) only) Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 200 × 100 dpi (Standard character) , 200 × 200 dpi (Detail character) •...
Page 331: Specifications For Printer
10BASE-T. The length of the usable cable is up to 100 m. Item Specifications Printing speed • IM 2500 series: 25 sheets/minute • IM 3000 series: 30 sheets/minute • IM 3500 series: 35 sheets/minute • IM 4000 series: 40 sheets/minute •...
Page 332 11. Specifications for The Machine Item Specifications Printer language • Standard: PCL 5e/6(XL), PostScript 3 Emulation, PDF Emulation, MediaPrint (JPEG, TIFF) • Option: Genuine Adobe PostScript 3, PDF Direct from Adobe, IPDS, XPS Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB2.0 (Type B) port USB2.0 (Type A) port (on the control panel) SD card slot (on the control panel) •...
Page 333: Specifications For Scanner
List of Specifications Item Specifications Store function Total number of documents that can be stored: Up to 100 documents Number of pages for each document that can be stored: Up to 2,000 pages Total number of pages of all documents that can be stored: Up to 9,000 pages Sort function Number of pages that can be sorted: Up to 2,000 pages...
Page 334 11. Specifications for The Machine Item Specifications Scan sizes automatically (mainly Europe and Asia) detectable from the ADF A3 , A4, A5, B4 JIS , B5 JIS, B6 JIS, 11 × 17 , 8 × 11 (mainly North America) A3 , A4, 11 × 17 , 8 ×...
Page 335 List of Specifications Item Specifications Scan speed (the machine • When scanning one-sided originals (black and white, full color) equipped with the one-pass 120 pages/minute duplex scanning ADF): • When scanning two-sided originals (black and white, full color) 240 pages/minute When using the E-mail, Scan to Folder, WSD (Push Type), or Scan to Removable device (Original size: A4 /8 ×...
Page 336 11. Specifications for The Machine *1 The function can be used only in Scanner (Classic). E-mail transmission Item Specifications Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Protocol POP, SMTP , IMAP4 *3*4 Output format TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF *1 Supporting Web mail transmission *2 Supporting SMTP over SSL *3 To perform OCR, the optional OCR unit is required.
Page 337 List of Specifications *2 The number of characters that can be scanned optically is about 40,000 characters per page. • When you select [PDF], [High Comp. PDF], or [PDF/A] for the file format, you can attach a digital signature. You can also specify the security settings for [PDF] or [High Comp. PDF]. •...
Page 338: Specifications For One-Pass Duplex Scanning Adf
11. Specifications for The Machine Item Specifications Operating system • Windows 8.1/10 • Windows Server 2008 R2/2012/2012 R2/2016/2019 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size. Specifications for One-pass Duplex Scanning ADF Item Specifications Mode...
Page 339: Specifications For Auto Reverse Document Feeder (Ardf)
List of Specifications *1 Small size paper unit is used. (Readable original size: Vertical 76–105 mm (3–4.2 inches), Horizontal 148– 218 mm (5.9–8.6 inches)) Specifications for Auto Reverse Document Feeder (ARDF) Item Specifications Mode Batch mode, SADF mode, Mixed Sizes mode, Custom Size originals mode, Original Orientation mode Original Size (mainly Europe and Asia)
Page 340: Specifications For Internal Finisher Sr3250
11. Specifications for The Machine Specifications for Internal Finisher SR3250 Item Specifications Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
Page 341: Specifications For Finisher Sr3260
List of Specifications Item Specifications Stack capacity after stapling • A4 , B5 JIS , 8 × 11 (80 g/m , 20 lb. Bond) • 2–9 sheets: 55-46 sets • 10-50 sheets: 45-10 sets • A4 , B5 JIS , 8 ×...
Page 342 11. Specifications for The Machine Item Specifications Stack capacity for the • 250 sheets : A4, 8 × 11 or smaller finisher upper tray (80 • 50 sheets: B4 JIS, 8 × 14 or larger , 20 lb. Bond) Paper size for the finisher A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , shift tray 12 ×...
Page 343 List of Specifications Item Specifications Staple capacity (80 g/m Without Mixed Size: 20 lb. Bond) • 30 sheets: A3 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 13 , × 13 , 8 × 14 , 8 ×...
Page 344: Specifications For Booklet Finisher Sr3270
11. Specifications for The Machine Item Specifications Weight Approx. 34 kg (75.0 lb.) *1 You can load this paper if you are using the IM 4000/5000/6000 series. *2 You can use two sheets of paper weighing up to 216 g/m (80 lb.
Page 345 List of Specifications Item Specifications Stack capacity for the • 1,000 sheets: A4, 8 × 11 or smaller: finisher shift tray (80 g/m • 500 sheets: B4 JIS, 8 × 14 or larger: 20 lb. Bond) Staple paper size A3 , B4 JIS , A4, B5 JIS, 11 ×...
Page 346 11. Specifications for The Machine Item Specifications Saddle stitch paper weight 52-105 g/m (14-28 lb. Bond) Saddle stitch capacity (80 1 set (15 sheets) , 20 lb. Bond) Stack capacity after saddle • 2-5 sheets: approx. 20 sets stitching (80 g/m , 20 lb.
Page 347: Specifications For Finisher Sr3280
List of Specifications Specifications for Finisher SR3280 Item Specifications Paper size for the finisher A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , upper tray 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 8 ×...
Page 348 11. Specifications for The Machine Item Specifications Staple paper size A3 , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 , 8 × 14 , 8 × 13 , 8 × 11, 8 ×...
Page 349: Specifications For Booklet Finisher Sr3290
List of Specifications Item Specifications Dimensions • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) (W × D × H) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) Weight...
Page 350 11. Specifications for The Machine Item Specifications Paper weight that can be 52-300 g/m (14 lb. Bond-110 lb. Cover) shifted when delivered to the finisher shift tray Stack capacity for the • 2,000 sheets: A4 , 8 × 11 finisher shift tray (80 g/m •...
Page 351 List of Specifications Item Specifications Staple position 5 positions (Top, Top Slant, Slant, Bottom, 2 Staples) Saddle stitch paper size A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , 8 × 14 , 8 × 11 ×...
Page 352: Specifications For Internal Finisher Sr3300
11. Specifications for The Machine Item Specifications Dimensions • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) (W × D × H) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) Weight...
Page 353: Specifications For Internal Multi-Folding Unit
List of Specifications Item Specifications Stack capacity after stapling • 30 sets or more: A4 , 8 × 11 • 20 sets or more: B5 JIS • 15 sets or more: A3 -A4 , B4 JIS , 11 × 17 , 8 ×...
Page 354 11. Specifications for The Machine Item Specifications Paper weight that can be When only the Internal Multi-Folding unit is attached output • 52–220 g/m (14 lb. Bond–80 lb. Cover) When the Finisher is attached • 52–300 g/m (14 lb. Bond–110 lb. Cover) Folded paper output tray Finisher SR3280, Booklet Finisher SR3290 •...
Page 355: Specifications For External Tray
List of Specifications • When you output envelopes or banner paper to the fold tray with the Finisher SR3280 or Booklet Finisher SR3290 attached, an exclusive tray must be attached. Specifications for External Tray Item Specifications Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 ×...
Page 356: Specifications For Internal Shift Tray
11. Specifications for The Machine Specifications for Internal Shift Tray Item Specifications Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
Page 357: Specifications For Bridge Unit
List of Specifications Item Specifications Paper size A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 × 14 , × 13 , 8 × 13 , 8 × 10 , ×...
Page 358: Specifications For Punch Unit (Internal Finisher Sr3250)
11. Specifications for The Machine Specifications for Punch Unit (Internal Finisher SR3250) Punch unit type Paper size Paper weight : A3, A4, B4 JIS, B5 JIS, 11 × 17, 8 × 2 & 4 holes type: 2 holes 14, 8 ×...
Page 359: Specifications For Punch Unit (Finisher Sr3260 ,Booklet Finisher Sr3270)
List of Specifications Specifications for Punch Unit (Finisher SR3260 ,Booklet Finisher SR3270) Punch unit type Paper size Paper weight : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 × 14, 8 × 11, 5 × 8 × 2 &...
Page 360: Specifications For Punch Unit (Finisher Sr3280 ,Booklet Finisher Sr3290)
11. Specifications for The Machine Specifications for Punch Unit (Finisher SR3280 ,Booklet Finisher SR3290) Punch unit type Paper size Paper weight : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 × 14, 8 × 11, 5 × 8 ×...
Page 361: Specifications For Lower Paper Tray
List of Specifications Specifications for Lower Paper Tray Item Specifications Page size page 198 "Recommended Paper Sizes and Types" Paper capacity page 198 "Recommended Paper Sizes and Types" Paper weight page 198 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit. Maximum power 19 W or less consumption...
Page 362: Specifications For Tray 3 (Lct)
11. Specifications for The Machine Specifications for Tray 3 (LCT) Item Specifications Page size page 198 "Recommended Paper Sizes and Types" Paper capacity (80 g/m page 198 "Recommended Paper Sizes and Types" 20 lb. Bond) Paper weight page 198 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit.
Page 363: Specifications For Ieee 1284 Interface Board
List of Specifications Specifications for IEEE 1284 Interface Board Item Specifications Transmission spec IEEE 1284 Required cable Standard IEEE 1284 compliant Micro Centronics 36 pin cable Specifications for Wireless LAN Board • Note that the available channels (frequency ranges) and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used.
Page 364: Specifications For Device Server Option
11. Specifications for The Machine Specifications for Device Server Option Item Specifications Interface • Gigabit Ethernet (10BASE-T/100BASE-TX/1000BASE-T) Operating systems • Windows 8.1/10, Windows Server 2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later Protocol • Port 9100, IPP, LPR IPP does not support SPL. •...
Page 365: The Setting Values Of The Transmission Function
The Setting Values of the Transmission Function The Setting Values of the Transmission Function • Depending on the type or settings of a document or original, you may not be able to specify or enter the maximum number of destinations or characters. Send Email Item Value...
Page 366: Send To Folder
11. Specifications for The Machine Send to Folder Item Value Remarks Maximum number of characters 256 characters in a path name specified for the SMB protocol Maximum number of characters 64 characters in a user name specified for the SMB protocol Maximum number of characters 64 characters in a password specified for the...
Page 367: Broadcast Transmission
The Setting Values of the Transmission Function Broadcast Transmission Item Value Remarks Total number of destinations that can be specified for Send Email and Send to Folder Number of destinations that can Up to 100 items can be be specified when sending a specified when entering an item document by Send Email manually (including the items...
Page 368: Printable Area And Margin
11. Specifications for The Machine Printable Area and Margin Print area Print area DZX710 1. Leading edge: 4.2 ±1.5 mm (0.17 ±0.06 inches) 2. Trailing edge: 0.5–6.0 mm (0.02–0.24 inches) 3. Right edge: 0.5–4.0 mm (0.02–0.16 inches) 4. Left edge: 0.5–4.0 mm (0.02–0.16 inches) •...
Page 369: Machine Options
Machine Options Machine Options Guide to Functions of the Machine’s External Options D0CHIA8401 (1) Options Mounted to the Scanner Unit (mainly Europe) (mainly North America) When a one-pass duplex scanning ADF is attached as standard. DZC771 Option Description ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF.
Page 370 11. Specifications for The Machine DZC772 Option Description One- pass duplex Feeds the loaded originals to the exposure glass one by one. scanning ADF ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF.
Page 371 Machine Options Option Description Specify the output tray for the function, such as Copy or Fax, added to the Internal Tray 1. When you use this tray together Internal Tray 2 with the optional external tray, you can specify up to three output trays.
Page 372 11. Specifications for The Machine Option Description Pass an IC card over the card reader to log in to the machine. Card reader page 56 "Logging In from the Control Panel" (mainly North America) D0CHIA3106 Option Description Used as a receiver when a fax unit is installed and enables you to use the machine as a telephone.
Page 373 Machine Options Option Description You can attach it to the main unit or the lower paper tray. Caster Table Allows you to move the machine easily. Consists of two paper trays, right and left, for A4 size paper. Tray 3 (LCT) You can load up to 2,000 sheets of paper.
Page 374 11. Specifications for The Machine Option Description Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. See "Folding Printed Sheets", User Guide (Full Version). Consists of the following paper trays: Booklet Finisher SR3270...
Page 375: Guide To Functions Of The Machine's Internal Options
Machine Options Guide to Functions of the Machine’s Internal Options • Fax unit Allows you to use the facsimile function. • Extra G3 interface unit This lets you add a G3 fax line. A maximum of two G3 interface units can be installed. •...
Page 376 11. Specifications for The Machine • Only one of the following can be installed: IEEE 1284 interface board, wireless LAN board, or file format converter. • Only one of the following options can be installed on the machine at any one time: HDD and Enhanced Security HDD.
Page 377: Functions Requiring Optional Configurations
Functions Requiring Optional Configurations Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. See "Machine Options", User Guide (Full Version). Copy Function Function/Reference Option...
Page 378 11. Specifications for The Machine Function/Reference Option Staple One of the following options is required: See "Stapling Copied Pages", User Guide (Full • Finisher SR3260 Version). • Booklet Finisher SR3270 • Finisher SR3280 • Booklet Finisher SR3290 • Internal Finisher SR3250 •...
Page 379: Facsimile Functions
Functions Requiring Optional Configurations Function/Reference Option Z-fold Internal Multi-Folding unit See "Folding Copied Sheets", User Guide (Full Version). Half Fold See "Folding Copied Sheets", User Guide (Full Version). Letter Fold-out See "Folding Copied Sheets", User Guide (Full Version). Letter Fold-in See "Folding Copied Sheets", User Guide (Full Version).
Page 380 11. Specifications for The Machine Functions Option Two-sided Original See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). Stamp* See "Pressing an OK Stamp on Pages Scanned for Fax", User Guide (Full Version). Blank Page Detection See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version).
Page 381 Functions Requiring Optional Configurations Functions Option Specify Tray for Lines One of the following options is required: See "Specifying the Output Tray to Deliver the • Internal tray 2 Received Page", User Guide (Full Version). • Internal shift tray • External tray •...
Page 382: Printer Function
11. Specifications for The Machine Printer Function Functions Option Shift Collate One of the following options is required: See "Sorting Printed Sheets by Individual • Internal shift tray Copies", User Guide (Full Version). • Finisher SR3260 • Booklet Finisher SR3270 •...
Page 383 Functions Requiring Optional Configurations Functions Option Half Fold Internal Multi-Folding unit Letter Fold-out Letter Fold-in See "Folding Printed Sheets", User Guide (Full Version). Genuine Adobe PostScript 3 PostScript 3 unit XPS card *1 If an optional Genuine Adobe PostScript 3 is installed, the built-in standard PostScript 3 cannot be used.
Page 384: Scanner Function
11. Specifications for The Machine Scanner Function Functions Option Documents scanned automatically See "Placing an Original to Scan", User Guide (Full Version). SADF See "Combining the Data of Multiple Scans into a Single File", User Guide (Full Version). Mixed Sizes mode See "Placing an Original to Scan", User Guide (Full Version).
Page 385: Interface
Functions Requiring Optional Configurations Interface Functions Option Wireless LAN communication Wireless LAN board See "Connecting to a Wireless LAN", User Guide (Full Version). Parallel Interface Connection IEEE 1284 interface board See "Connecting an IEEE 1284 cable", User Guide (Full Version). Extra Ethernet Interface (for Printer) Device server option See "Connecting a LAN Cable", User Guide (Full...
Page 386: Function Compatibility
11. Specifications for The Machine Function Compatibility Function Compatibility The chart shows Function Compatibility when [Interleave Print Priority] is set to [Switch Every Specified No.]. : Simultaneous operations are possible. : Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done. : Operation is enabled when the [Interrupt] key is pressed to interrupt the preceding operation.
Page 387 Function Compatibility Copy Function Compatibility Blank: These modes can be used together. : These modes cannot be used together. The second mode selected will be the mode you are working in. × : These modes cannot be used together. The first mode selected will be the mode you are working in. Function selected second Mixed Sizes ×...
Page 388 11. Specifications for The Machine...
Page 389: 12. Legal And Contact Information
12. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 390 12. Legal and Contact Information Time to Duplex Model Name Power Consumption Recover from Function Sleep Mode IM 2500 0.57 W 7.9 seconds Standard IM 2500A 0.57 W 7.9 seconds Standard IM 3000 0.57 W 7.9 seconds Standard IM 3000A 0.57 W 7.9 seconds Standard...
Page 391: User Information On Electrical And Electronic Equipment
Environmental Regulations Time to Duplex Model Name Power Consumption Recover from Function Sleep Mode IM 2500A 0.54 W 7.9 seconds Standard IM 3000 0.53 W 7.9 seconds Standard IM 3000A 0.53 W 7.9 seconds Standard IM 3500 0.53 W 7.9 seconds Standard IM 3500A 0.53 W...
Page 392: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)
12. Legal and Contact Information The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
Page 393: Environmental Advice For Users
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Page 394: Notes To Users In The State Of California (Notes To Users In Usa)
12. Legal and Contact Information Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
Page 395: Copyright Information About Installed Software
Copyright Information about Installed Software Copyright Information about Installed Software Open source software is used in the machine and applications that can be downloaded from the Application Site. You can check their copyright information in the following settings or applications. •...
Page 396: Trademarks (User Guide)
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Dropbox is a registered trademark or trademark of Dropbox, Inc.
Page 397 Trademarks (User Guide) ® ® Microsoft Windows 10 Pro ® Microsoft® Windows 10 Pro for Workstations ® ® Microsoft Windows 10 Enterprise ® ® Microsoft Windows 10 Education • The product names of Windows Server 2008 R2 are as follows: ®...
Page 398 MEMO D0CH-7421B...
Page 400 D0CH-7421B...

This manual is also suitable for:

Im 3000 series Im 3500 series Im 4000 series Im 5000 series Im 6000 series Im 2500a ... Show all

Ricoh IM 2500 Series User Manual

Quick Links

Related Manuals for Ricoh IM 2500 Series

Summary of Contents for Ricoh IM 2500 Series