Ricoh Type M12 Field Service Manual page 61

Code Meaning
V.21 flag detected during high
6-21
speed modem communication
The machine resets the sequence
because of an abnormal
6-22
handshake in the V.34 control
channel
6-99 V.21 signal not stopped within 6 s
13-17 SIP user name registration error
13-18 SIP server access error
13-24 SIP authentication error
13-25 Network I/F setting error
Network I/F setting error at
13-26
power on
13-27 IP address setting error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
Suggested Cause/Action
• The other terminal may be defective or
incompatible.
• Check for line noise.
• If the same error occurs frequently, replace the
FCU.
• Defective remote terminal.
Replace the FCU.
• Double registration of the SIP user name.
• Capacity for user-name registration in the SIP
server is not sufficient.
• Incorrect initial setting for the SIP server.
• Defective SIP server.
• Registered password in the device does not
match the password in the SIP server.
• IPV4 is not active in the active protocol setting.
• IP address of the device is not registered.
• Active protocol setting does not match the I/F
setting for SIP server.
• IP address of the device is not registered.
• IP address of the device is not registered.
• Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01 to
16. For example, the mail address of the system
administrator is not registered.
• Failed to connect to the SMTP server (timeout)
because the server could not be found.
• The PC is not ready to transfer files.
• SMTP server not functioning correctly.
• The DNS IP address is not registered.
• Network not operating correctly.
• Destination folder selection not correct.
Error Codes
59