Ricoh Type M12 Field Service Manual page 68

3. Troubleshooting
Code
15-12 Authorization Error
15-13 Receive Buffer Full
15-14 Mail Header Format Error
15-15 Mail Divide Error
15-16 Mail Size Receive Error
15-17 Receive Timeout
15-18 Incomplete Mail Received
Final Destination for Transfer
15-31
Request Reception Format Error
15-39 Send/Delivery Destination Error
15-41 SMTP Receive Error
15-42 Off Ramp Gateway Error
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Meaning
POP3/IMAP4 send authorization failed:
The transmission cannot be delivered to the final
destination:
Suggested Cause/Action
• Incorrect IFAX user name or password.
• Access was attempted by another device, such
as the PC.
• POP3/IMAP4 settings incorrect.
• Occurs only during manual reception.
Transmission cannot be received due to
insufficient buffer space. The buffer is being used
for mail send or Scan-to-Email.
• The mail header is not standard format. For
example, the Date line description is incorrect.
• The e-mail is not in standard format. There is no
boundary between parts of the e-mail, including
the header.
• The mail cannot be received because it is too
large.
• May occur during manual receiving only
because the network is not operating correctly.
• Only one portion of the mail was received.
• The format of the final destination for the transfer
request was incorrect.
• Destination file format is incorrect.
• Could not create the destination for the file
transmission.
• Reception rejected because the transaction
exceeded the limit for the "Auth. E-mail RX"
setting.
• The delivery destination address was specified
with Off Ramp Gateway OFF.