Ricoh Type M12 Field Service Manual page 64

3. Troubleshooting
Code
Data Send to SMTP Server Failed
14-08
(5XX)
Authorization Failed for Sending
14-09
to SMTP Server
14-10 Addresses Exceeded
14-11 Buffer Full
14-12 Data Size Too Large
14-13 Send Cancelled
14-14 Security Locked File Error
14-15 Mail Data Error
14-16 Maximum Division Number Error
14-17 Incorrect Ticket
62
Meaning Suggested Cause/Action
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
• POP-Before-SMTP or SMTP authorization failed.
• Incorrect setting for file transfer
• Number of broadcast addresses exceeded the
limit for the SMTP server.
• The send buffer is full so the transmission could
not be completed. Buffer is full due to using
Scan-to-Email while the buffer is being used
send mail at the same time.
• Transmission was cancelled because the
detected size of the file was too large.
• Processing is interrupted because the user
pressed Stop.
• Update the software because of the defective
software.
• The transmitting a mail is interrupted via DCS
due to the incorrect data.
• Update the software because of the defective
software.
• When a mail is divided for the mail transmission
and the division number of a mail are more than
the specified number, the mail transmission is
interrupted.
• Update the software because of the defective
software.
• Update the software because of the defective
software.