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Ricoh M012 Service Training

Ricoh M012 Service Training

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Rinmei-P1 / M012/M013 / P1a/P1b
/ SP 3400N/SP 3410DN
M012/M013
Service Training
Product Outline
RN-P1a / P1b
Version - 0.1.5
Slide 1
Most recently updated November 2009
1

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Summary of Contents for Ricoh M012

  • Page 1 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Product Outline RN-P1a / P1b Version - 0.1.5 Slide 1 Most recently updated November 2009...
  • Page 2 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN The Machine This is the machine you will study in this training course. Note the following: Paper tray Slide 2...

  • Page 3: Operation Panel

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Operation Panel Go to the machine and have a look at the operation panel. (Depending on the region and model, the appearance of the control panel may differ slightly from the above image.) See Operating Instructions (and any other relevant documentation) for more details.
  • Page 4 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Feed Unit - M355 (TK-1080) Slide 4...

  • Page 5: Space Requirements

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Space Requirements 40 cm (15.8") 20 cm (7.9") 20 cm (7.9") 10 cm (4") 70 cm (27.6") Slide 5...
  • Page 6 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Temperature & Humidity Recommendations Slide 6 RH – Relative Humidity...
  • Page 7 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Introduction to Machine - 1/3 Stop Fence Output Tray Operation Panel Front Cover Tray-1 Power Switch Front Cover Release Button By-pass Tray Extension By-pass Tray Slide 7...
  • Page 8 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Introduction to Machine - 2/3 Ethernet Port Rear Cover USB Port Tray-1 Rear Cover (Remove for paper longer than A4) Rear view of machine. Slide 8...
  • Page 9 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Introduction to Machine - 3/3 AIO Print Cartridge Slide 9...

  • Page 10: Service Training

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Specifications Slide 10...

  • Page 11: General Specifications

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN General Specifications - 1/3 Print Process Laser electrostatic transfer Warm-up time Less than 30 seconds (23 C / 71.6 F) Paper Output Capacity Standard 125 sheets Paper Input Capacity Tray-1 - 250 sheets (100 postcards)
  • Page 12 Machine Dimensions (W x D x H) 370 x 392 x 262 mm (14.5 x 15.4 x 10.3 inches) Weight (machine body with consumables) M012 - 11.6 kg (25.6 lb.) M013 - 12.5 kg (27.6lb.) » Figures for both models not including AIO cartridge.
  • Page 13 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN General Specifications - 3/3 Printing Speed - (at 600 d.p.i.) One-sided » 28 ppm (A4) / 30 ppm (Letter) Duplex (M013 only): » 14 ppm (A4) / 15 ppm (Letter) Resolution 600 d.p.i...
  • Page 14 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Options Paper Feed Unit TK1080 Paper capacity » 250 sheets Dimensions (W x D x H) » 420 x 397 x 89 mm (16.6 x 18.7 x 3.5 inches) Weight » Less than 2.4 kg (5.3 lbs.)
  • Page 15 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Installation Slide 15...

  • Page 16: Installation Warning

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Installation (Warning) As a safety precaution, the power cord should be close to the machine and positioned so that power can be quickly cut by unplugging the machine. Note: For detailed operation of SOM (Smart Organizing Monitor) see: Note to Administrator documentation.
  • Page 17 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Removing Shipping Tape & Packing Remove all packing tape and foam as shown above. Slide 17 PowerPoint Usage Note: Graphics on this page independently imported, and then grouped. By ungrouping, the individual images can be independently adjusted.
  • Page 18 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Installing AIO Toner Cartridge Install the AIO Toner Cartridge as indicated above Shake AIO Cartridge from side to side five or six times to evenly distribute toner inside. Caution: - Always keep the AIO unit horizontal.

  • Page 19: Loading Paper

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Loading Paper Width Adjustment Length Adjustment Print side down No gaps between paper and paper guide Set correct width and length adjustments when loading paper into paper tray(s). Slide 19 PowerPoint Usage Note: Graphics on this page independently imported, and then...

  • Page 20: Loading Legal Size Paper

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Loading Legal Size Paper Remove paper tray Open locks Remove tray rear cover Set width Set locks [A] - Tray Rear Cover must be removed to accommodate the length of paper tray with Legal size paper loaded.

  • Page 21: Loading Envelopes

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Loading Envelopes By-pass Tray Adjust side guards Lower green levers Note: When printing on envelopes, lower green levers (inside rear cover) to prevent envelopes from coming out creased. Remember to return green levers to original position before printing on regular paper again.
  • Page 22 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Feed Unit - M355 (Installation) Align machine with three upright pins. Slide 22...
  • Page 23 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Machine Overview Slide 23...

  • Page 24: Mechanical Component Layout

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Mechanical Component Layout Laser Unit Quenching Lamp Hot Roller AIO Cartridge Drum Development Roller By-pass Feed Roller Pressure Roller Transfer Roller By-pass Feed Tray Paper Tray Paper Feed Roller Friction Pad Overview of machine's mechanical component layout.
  • Page 25 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Drive Layout - M012 Registration Clutch Relay Clutch Main Motor Paper Feed Clutch Slide 25...
  • Page 26 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Drive Layout - M013 Duplex Motor Registration Clutch Relay Clutch Main Motor Paper Feed Clutch Slide 26...

  • Page 27: Main Boards

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Main Boards Cooling Fan ECB (Engine Controller Board) Rear Interlock Switch Operation Panel Board Main Switch Controller Board Front Cover Interlock Switch Slide 27...
  • Page 28 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Laser & AIO Scan Unit Polygon Mirror Sensor Parts Thermistor LD Board ID Chip Board Quenching Lamp Toner End Sensor Slide 28...
  • Page 29 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Feed Parts Registration Sensor Registration Clutch Main Motor By-pass Sensor Paper End Sensor Relay Clutch Paper Feed Clutch By-pass Solenoid Slide 29...
  • Page 30 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Fusing & Duplex Parts Paper Exit Sensor Relay Sensor Duplex Motor Thermostat Inverter Sensor Thermister Slide 30...
  • Page 31 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Yield Parts There are no PM parts for this machine, but there are "yield parts". Configuration page printout includes above graph. Yield parts are as follows: Paper Feed Roller » Expected yield: 120 K prints Transfer Roller »...

  • Page 32: Exterior Cover Removal

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Exterior Cover Removal For details on exterior cover removal, see following sections of service manual: Front Cover Left Cover Rear Cover Right Cover Top Cover » When re-installing top cover, always verify that two paperweights are lifted.
  • Page 33 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Feed & Exit For full details on the following, see "Paper Feed and Exit" in FSM. Paper Feed Roller » After installing a new paper feed roller: – Enter "Printer Configuration" in SOM.

  • Page 34: Paper Transfer

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Transfer For full details on Paper Transfer, see service manual. Transfer Roller » After installing a new transfer roller: – Enter "Printer Configuration" in SOM. – Select "SP Mode 3" tab.
  • Page 35 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Fusing For full details on the following Fusing details, see FSM. Fusing Unit Reinstallation » After installing a new fusing unit – Enter the "Printer Configuration" in SOM. – Select "SP Mode 3" tab.
  • Page 36 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Motors For more details on the following, see "Motors" in the service manual. Main Motor Duplex Motor (For M013) Slide 36...

  • Page 37: Electrical Components

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Electrical Components For more details on the following, see "Electrical Components" in the service manual. Layout of PC Boards » ECB (Engine Controller Board) » EEPROM » Controller Board Charge Terminal Case...
  • Page 38 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN SOM - Smart Organizing Monitor For more details on the following, see "Smart Organizing Monitor" in the service manual and also "Note to Administrator" documentation. Overview Printer Driver Installation (USB Connection)
  • Page 39 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Left Side (Clutches) By-pass Release Solenoid Registration Clutch Main Motor By-pass Relay Feed Roller Clutch Paper Feed Clutch Slide 39...

  • Page 40: Service Training

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Cover Removal & Part Replacement Slide 40...

  • Page 41: General Precautions

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN General Precautions Releasing Plastic Latches Many of the parts are held in place with plastic latches which can break easily. Release them carefully, pushing the hook end of the latch away from the part to which it is latched.

  • Page 42: Paper Feed Roller

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Feed Roller Slide Paper Feed Shaft to left. Slide Paper Feed Roller to right. Slide 42...
  • Page 43 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Transfer Roller First, remove AIO. Then, remove Transfer Roller in direction of arrows. Transfer Roller Slide 43...
  • Page 44 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Laser Exposure Slide 44...
  • Page 45 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Laser Unit Components Collimating Lens Mirror LD Unit Toner Shield Glass FTL Lens Aperture Noise Shield Glass Cylindrical Lens 2 Cylindrical Lens Machine automatically Thermistor next to corrects charge roller laser unit (not...
  • Page 46 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN LD Unit Aperture Synchronization Laser Path Detector Cylindrical Lens Shield Glass Thermister Polygon Mirror Mirror FTL Lens Path of laser beam in scan unit is as Shield Glass shown at left.

  • Page 47: Automatic Power Control (Apc)

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Automatic Power Control (APC) LD driver on LD drive board automatically controls power for laser diodes. Laser diode power is adjusted at factory. Note: Never touch variable resistors on LD unit in field.

  • Page 48: Ld Safety Mechanisms

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN LD Safety Mechanisms Laser Safety Switch There are safety switches on front and rear covers which stop laser while cover is open. If user opens one of these covers, the +5VLD power to laser diodes is stopped.
  • Page 49 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training (All In One print cartridge) Slide 49...

  • Page 50: Cartridge Overview

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Cartridge Overview ID Chip PCB Quenching Lamp Toner End Sensor Toner Tank Agitator ID Chip Charge Roller Scraper Waste Toner Tank Cleaning Blade Drum Development Roller Toner Supply Roller This is an "AIO" (All In One) type cartridge.
  • Page 51 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Drum Charge Bias Plate Charge Roller Drum Charge Roller provides Drum surface with negative charge of approximately -900V. Slide 51...

  • Page 52: Printing Process Overview

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Printing Process Overview Drum Charge: Charge roller gives drum a negative charge. Laser Exposure: Laser beam writes print data on drum. Toner: Development roller moves toner to latent image on drum surface.
  • Page 53 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Toner Supply Slide 53...
  • Page 54 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Toner Supply & Development Toner Tank Drum Scraper Agitator Development Roller Toner Supply Motor Toner Detection Feeler Toner Supply: Agitator mixes toner, which is then sent to toner supply motor and development roller.
  • Page 55 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Toner Toner End Sensor Agitator Detection Scraper Development Roller Toner Supply Motor Toner Detection Feeler Agitator mixes toner and sends it to toner supply motor and development roller. Toner detection feeler comes down when toner tank is out of toner, and then toner end sensor detects toner end.

  • Page 56: Toner End Sensor

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Toner End Sensor Toner Detection Feeler Toner End Sensor Slide 56...
  • Page 57 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Toner Overflow Prevention - 1/2 Main Motor Rotation Count Time to replace AIO cartridge can also be determined by length of time main motor has been rotating. When toner end is detected, "Replace Print Cartridge" light illuminates on display.
  • Page 58 AIO is placed in machine. Why is this feature disabled? Ricoh does not support the practice of refilling old AIOs with fresh toner, so this feature is disabled by default. But if field service stations know that this practice occurs in their region, or they know a customer who is doing this, then they can enable this feature.
  • Page 59 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Transfer & Separation Slide 59...
  • Page 60 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Image Transfer & Paper Separation Transfer roller is pressed OPC Drum Transfer against OPC drum. PSU Roller supplies positive current to transfer roller, attracting toner from drum onto paper. Current is set in accordance with paper type, size, and feed tray.

  • Page 61: Image Transfer Current Timing

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Image Transfer Current Timing There are two transfer current levels: low and high. Low level: Before image transfer starts, PSU supplies +10uA to transfer roller to prevent positively charged toner from sticking to drum surface.

  • Page 62: Transfer Roller Cleaning

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Transfer Roller Cleaning Periodic cleaning of roller is required to prevent toner from transferring to roller surface. Roller is cleaned at following times: After initial power on After clearing of a copy jam At job end (if at least 10 sheets have been printed since last cleaning) Roller surface is kept clean by PSU supplying...
  • Page 63 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Paper Feed Slide 63...

  • Page 64: Paper Path

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Path Duplex Section (For M013) Standard Paper Tray Unit Optional Paper Tray Unit Slide 64...
  • Page 65 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Tray Extension Locks Tray Extension Locks Verify that paper tray extension locks (green in above illustration) are properly locked before reinserting paper drawer. Slide 65...
  • Page 66 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Automatic Bottom Plate Positioning Copy Frame Projection Latch Release Arm When paper tray is inserted Bottom Plate Spring into machine, projection on copier frame pushes latch release arm, enabling compressed spring to lift bottom plate.

  • Page 67: Paper Tray

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Tray Tray Feed Roller Friction Pad Bottom Plate Mechanical components of Paper Tray Slide 67...

  • Page 68: Bypass Tray

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN By-pass Tray - 1/3 By-pass Paper Sensor Paper Feeler Arm Paper in By-pass Tray is detected by By-pass paper sensor, via paper feeling arm. Slide 68...
  • Page 69 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN By-pass Tray - 2/3 Curved metal plate By-pass Feed Roller By-pass Tray Release Solenoid Paper By-pass Feed Feed Roller Shaft Cams Clutch Main motor power provided via paper feed clutch. Feed process begins when release solenoid releases latch, enabling by-pass feed roller to turn.
  • Page 70 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN By-pass Spring Tray Release Solenoid By-pass paper feed roller stops after each rotation due to on/off movement of solenoid. When off, spring pressure pulls latch back down so it catches on cog.

  • Page 71: Paper End Detection

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper End Detection When there is no paper in tray, feeler falls into cutout in bottom of plate, triggering paper end sensor. Feeler Paper End Sensor Slide 71...
  • Page 72 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Fusing & Paper Exit Slide 72...
  • Page 73 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Image Fusing & Paper Exit Overview Hot Roller Strippers Paper Exit Roller Thermostat Thermistor Fusing Lamp Pressure Spring Hot Roller Paper Entrance Guide Pressure Roller Cleaning Roller Slide 73...
  • Page 74 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Fusing Unit Parts Layout Separation Pads Paper Exit Sensor Hot Roller Thermostat Fusing Lamp Thermistor Cleaning Roller Pressure Roller Slide 74...
  • Page 75 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Exit Roller Fusing Drive Main Motor Gear Train Pressure Roller Main Motor drives Fusing Unit through gear train. Slide 75...

  • Page 76: Fusing Temperature Control

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Fusing Temperature Control Energy Warm Standby Standby Print Saver Energy Saver Mode Mode Mode Mode-1 Mode-2 Job In Time When main switch is turned on, CPU turns on fusing lamp using soft start process.

  • Page 77: Overheat Protection

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Overheat Protection If hot roller temperature becomes greater than 225C, CPU cuts off power to fusing lamp. If thermistor overheat protection fails, there is a thermostat in series with the common ground line of fusing lamp.
  • Page 78 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Exit Paper exit guide-plate holds down trailing edge of each sheet of paper after it exits. This prevents one sheet of paper from obstructing following Paper Exit sheets of paper as Guide Plate they exit.
  • Page 79 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Duplex (M013 only) Slide 79...
  • Page 80 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Path (Duplex) Standard Paper Tray Unit Duplex Path Optional Paper Tray Unit Slide 80...

  • Page 81: Duplex Sensors

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Duplex Sensors Paper Exit Relay Sensor Sensor Inverter Registration Sensor Sensor Paper End Sensor Slide 81...
  • Page 82 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Duplex Motor Duplex Details - 1/2 Paper Exit Roller Paper from registration roller is sent to paper exit roller. Paper exit roller reverses its rotation after the trailing edge of the paper has passed the paper exit sensor (but the paper has not fully exited into the output tray).
  • Page 83 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Duplex Motor Duplex Details - 2/2 Paper Exit Roller When trailing edge of paper passes relay sensor, paper exit roller again reverses rotation (reverting to its original direction), and ejects paper into output tray.
  • Page 84 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Peripheral Devices Slide 84...

  • Page 85: Optional Paper Tray

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Optional Paper Tray - 1/4 Paper Feed Sensor Paper End Sensor Paper Tray PC Board Paper Tray Unit Set Switch Paper Feed Motor Electrical component in an optional paper tray. Slide 85...
  • Page 86 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Optional Paper Tray - 2/4 Paper Feed Sensor Paper Feed Roller Friction Pad Paper Feed Motor Paper feed components in the optional paper tray. Slide 86...
  • Page 87 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Optional Paper Tray - 3/4 When paper tray runs out of paper, feeler drops into cutout in bottom plate, activating Paper End Sensor Paper End Sensor. Feeler Slide 87...
  • Page 88 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Optional Paper Tray - 4/4 When paper tray unit is installed in main machine correctly, paper tray unit set switch is actuated, allowing paper to feed. If not set correctly, switch...
  • Page 89 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Maintenance Slide 89...
  • Page 90 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN PM Intervals There are no official PM parts in this machine. There are three "yield parts", but given the ACV (Average Copy Volume) for this machine, these "yield parts" are expected to outlast the life of the machine.
  • Page 91 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Web Image Monitor Status Page - 1/2 Display shown on following page is on the Status Page. Note in particular: Print Cartridge & Replaceable Parts Information" To reset yield counters: Enter "Printer Configuration" in SOM –...
  • Page 92 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Web Image Monitor Status Page - 2/2 When servicing machine, always note status information. Slide 92...
  • Page 93 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Replacing Print (Toner) Cartridge When removing Print Cartridge [B], keep horizontal. After taking Print Cartridge out of box [C], place on flat surface and remove protective sheet [D]. Shake the Print Cartridge from side to side five or six times (keeping horizontal).
  • Page 94 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Cleaning Friction Pad & Paper Feed Roller Remove tray and paper Clean Friction Pad with damp cloth Reinsert tray Wipe rubber part of roller and paper with soft damp cloth Slide 94 Note: After wiping the roller with a soft damp cloth [C], always wipe with a dry cloth to remove any moisture.

  • Page 95: Note To Service Personnel

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Note to Service Personnel Yield Parts are rated to last for 120 K, which is expected to be longer than this machine's rated lifespan of five years. For customers who are very heavy users, it may be necessary to change Yield Parts during the life of the machine.

  • Page 96: Image Adjustment

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Image Adjustment - 1/2 This adjustment can be done by both technicians and users. For more details on the following, see "Image Adjustment" in the service manual. Registration Adjustment » User Adjustment –...
  • Page 97 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Image Adjustment - 2/2 Using SOM print out test pattern before changing paper registration setting. 1) Feed Direction 2) Vertical Adjustment 3) Horizontal Adjustment 4) Print Area Click "Up" or "Down" to set registration value (mm).

  • Page 98: Firmware Updating

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Firmware Updating - 1/2 A computer is necessary for updating the firmware of this machine. Using correct procedures (see service manual for details) to update controller firmware. User can update Firmware by downloading Firmware from the download page of Ricoh websites.
  • Page 99 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Firmware Updating - 2/2 For full details on Firmware Updating, see service manual for the following: Checking the Machine Firmware Version Updating the Controller Firmware » Procedure Updating the Engine Firmware »...
  • Page 100 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Troubleshooting Slide 100...

  • Page 101: Paper Jams

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Jams Various types of paper jams and their causes are detailed in the service manual. Some causes include: Use of a non-recommended paper type End fence set incorrectly Paper lift mechanism not functioning correctly Defective paper feed motor Go over the causes and suggested actions.
  • Page 102 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Printed Image Issues When abnormal image (black or white dots) appears at certain intervals, component part causing spots may sometimes be identified (based on circumference of certain components): 29.8 mm intervals: Charge Roller 37.7 mm intervals: Registration Roller...
  • Page 103 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN M012/M013 Service Training Energy Saving Slide 103...
  • Page 104 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Promote Use of Energy Saving Features Energy Saver Mode Proper use of energy saver modes saves energy and is environmentally friendly. Duplex Settings Use of Duplex settings reduces amount of paper used, which results in less energy consumption for paper production.

  • Page 105: Energy Saver Modes

    Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Power Energy Saver Modes - 1/3 Consumption Operating Time Stand-by Mode Grey box indicates amount of energy saved Energy Saver Energy Saver Mode 1 Mode 1 Timer Energy Saver Energy Saver Mode 2 Mode 2 Timer 30 sec.
  • Page 106 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Energy Saver Modes - 2/3 There are four operating modes for this machine: Operating mode Ready mode Power Save-1 mode Power Save-2 mode Timer Settings - User can set these timers: Energy Saver Mode1 (30 sec.)
  • Page 107 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Energy Saver Modes - 3/3 How is energy saved? Low Energy Mode-1 » Less than 70 W Low Energy Mode-2 » Less than 5 W » Fusing lamps: Off Slide 107...
  • Page 108 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Saving - 1/2 Duplexing and combine functions reduce amount of paper used. Less energy overall is used for paper １ production, which helps the environment. Duplex: Reduce paper volume by 50%! １...
  • Page 109 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN Paper Saving - 2/2 Duplex + Combine: １ Using both features together can further reduce paper volume by 3/4! To check paper consumption, view total counter and duplex counter. For one duplex page, total counter goes up by 2.
  • Page 110 Rinmei-P1 / M012/M013 / P1a/P1b / SP 3400N/SP 3410DN End of Course Slide 110...

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