Service Check; Figure 305: A Key Dial-Up Fxo - Grandstream Networks UCM6100 Series User Manual

2. Enter a reachable external number in "External Extension".
3. Press "Start" button. The call will be initiated to the external number.
4. Answer and finish the call before pressing "Stop" button.
The trace will be available for analysis to download after output result shows "Done! Click on Download to
download the captured packets".
Note: When using a Key Dial-up FXO feature the outbound trunk for the analog trunk need to have internal
permission. As well as it should be the trunk with the highest outbound route priority.
After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream
Technical support in the following link for further assistance if the issue is not resolved.
http://www.grandstream.com/index.php/support

Service Check

Enable Service Check to periodically check UCM6100. Check Cycle is configurable in seconds and the default
setting is 60 sec. Check Times is the maximum number of failed checks before restart the UCM6100. The default
setting is 3. If there is no response from UCM6100 after 3 attempts (default) to check, current status will be
stored and the internal service in UCM6100 will be restarted.

Figure 305: A Key Dial-up FXO

UCM6100 Series User Manual
Version 1.0.18.13
P a g e | 415