CTI SERVER .......................................................................................... 339
CRM INTEGRATION .............................................................................. 341
SugarCRM ........................................................................................................................................ 341
vTigerCRM ........................................................................................................................................ 342
ZohoCRM ......................................................................................................................................... 344
Salesforce CRM ............................................................................................................................... 345
PMS INTEGRATION ............................................................................... 348
HMobile PMS Connector .................................................................................................................. 348
HSC PMS ......................................................................................................................................... 349
Mitel PMS ......................................................................................................................................... 350
Connecting to PMS ........................................................................................................................... 351
PMS Features ................................................................................................................................... 351
Room Status ............................................................................................................................. 351
Wake Up Service ...................................................................................................................... 353
Mini Bar ..................................................................................................................................... 354
WAKEUP SERVICE ............................................................................... 357
Group Settings .................................................................................................................................. 361
PBX Status ....................................................................................................................................... 364
Trunks ....................................................................................................................................... 365
Extensions................................................................................................................................. 366
Interfaces Status ....................................................................................................................... 367
System Status .................................................................................................................................. 368
General ..................................................................................................................................... 368
Network ..................................................................................................................................... 368
Storage Usage .......................................................................................................................... 369
Resource Usage ....................................................................................................................... 370
System Events .................................................................................................................................. 371
UCM6100 Series User Manual
Version 1.0.18.13
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