Table of Contents INTRODUCTION ......................4 UCM6XXX SETUP OVERVIEW ..................5 CONFIGURING ANALOG TRUNKS ................6 PBX Status ............................... 6 Configure a New Analog Trunk ........................ 6 Create a New Analog Trunk ......................7 Create Outbound/Inbound Rules ......................11 Create Inbound Routes ........................11 Create Outbound Routes .......................
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Table of Figures Figure 1: UCM6202 Front and Back Panels ....................5 Figure 2: FXO Port Connected but not Configured ..................6 Figure 3: Create a New Analog Trunk ......................7 Figure 4: Analog Trunk Configuration Page ....................7 Figure 5: Analog Trunk Created ........................11 Figure 6: Create New Inbound Rules ......................
INTRODUCTION UCM6XXX series have integrated FXO ports allowing connection of PSTN lines and/or lines from traditional analog PBX. An analog trunk can be defined as a single line or multiple lines (PSTN lines or lines from traditional analog PBX). Each UCM6XXX supports at least 2 FXO ports and reaching 16 FXO ports for UCM6116 model. Using analog trunks allow customers to keep using their actual PSTN lines/PBX lines and integrating them to VoIP systems such as UCM6xxx giving it hybrid capability from VoIP to PSTN and vice versa and taking VoIP and other services offered by UCM6xxx including mobility and reducing calling costs, call recording, IVR,...
UCM6XXX SETUP OVERVIEW To connect analog lines to UCM6xxx, please follow the below steps: • Connect the UCM6XXX to the Network via WAN/LAN Port, and power it on. • Once the UCM6XXX boots up and connects to the network, the corresponding LAN/WAN LED indicators will be in solid green and the LCD shows the IP address •...
CONFIGURING ANALOG TRUNKS Use a computer connected to the same network as the UCM6XXX, then login to the web GUI of the UCM6XXX by typing the IP address shown on its LCD on your browser, and type in the admin username and password. PBX Status After login, the first default page will show the UCM6XXX status, this will help users to check the FXO Ports status and give the ability to quickly see the FXO overview, without physically monitoring the FXO LEDs.
Create a New Analog Trunk To create a new analog trunk: 1. Go to Web GUIPBXExtension/TrunkAnalog Trunks. 2. Click on to add a new analog trunk. Figure 3: Create a New Analog Trunk 3. The following figure will pop up, allowing users to configure the connected analog lines to the FXO port. Figure 4: Analog Trunk Configuration Page Please refer to the following table for Analog Trunk configuration parameters.
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Table 1: Analog Trunk Configuration Parameters Select the channel where analog trunk is connected (Channel 1, Channel2…) • UCM6202/UCM6102/UCM6510: 2 channels • UCM6204/UCM6104: 4 channels Channels • UCM6208/UCM6108: 8 channels • UCM6116: 16 channels Note: Users can select multiple channels if the trunk is using multiple lines. Please refer to [DAHDI Out Line Selection] for more options.
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Configure the TX gain for the transmitting channel of analog FXO port. The valid TX Gain range is from -13.5 (dB) to + 12.0 (dB). The default setting is 0. Use CallerID Configure to enable CallerID detection. The default setting is “Yes”. Caller ID Scheme Select the Caller ID scheme for this trunk.
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If "Congestion Detection" is enabled, users can specify the number of congestion Congestion Count tones to wait for. The default setting is 2. Select the country for tone settings. If "Custom" is selected, users could manually Tone Country configure the values for Busy Tone and Congestion Tone. The default setting is "United States of America (USA)".
Figure 5: Analog Trunk Created Create Outbound/Inbound Rules In this section, we will give an example of creating Outbound and Inbound Rules for connected analog lines to FXO ports, in order to allow making and receiving calls via Analog Trunks. Create Inbound Routes 1.
Once the inbound rule is created, it can be edited anytime by clicking on icon or deleted by clicking on icon. Figure 7: Inbound Rules with Time condition In the above example, incoming calls during office hours will be routed to IVR, otherwise calls will be routed to extension 100 (default destination).
Figure 9: Create a New Outbound Rule In this example, dialed numbers matching pattern _9X. will go through this analog trunk, if extension making the call has “National” privilege or higher. UCM6xxx will strip the leading first digit from entered number before dialing out.
Once the outbound rule is created, it can be edited anytime by clicking on icon or deleted by clicking on icon. Using Analog Trunk as Failover Failover Trunks are used when the primary trunk fails in order to assure the continuity of external calling service for extensions.
Figure 12: Analog Trunk added as Failover ACIM AND PSTN DETECTION UCM6xxx series support ACIM and PSTN detections modules allowing auto-detection and configuration of PSTN lines, this helps getting best parameters to use on PSTN lines avoiding common issues when it comes to use PSTN lines such echo, noise, calls not ended when remote party ends the call.
Figure 13: Ports Config Page 2. Users can select their country under FXO Opermode to set the On Hook Speed, Ringer Impedance, Ringer Threshold, Current Limiting, TIP/RING voltage adjustment, Minimum Operational Loop Current, and AC Impedance as predefined for your country's analog line characteristics. Note that different countries often have different standards for impedance.
PSTN Detection PSTN Detection module can be used to detect and configure following parameters: • Busy Tone: Depending on PSTN providers/countries/analog PBX, a busy tone signal can be used to indicate to other party (UCM6xxx) that the call is ended. •...
Figure 16: UCM6XXX PSTN Detection: Auto Detect • If there is one analog line connected, Semi-auto Detect needs to be used. Figure 17: UCM6XXX PSTN Detection: Semi-Auto Detect Detect Model: Semi-auto Detect. Source Channel: The source channel to be detected. Destination Number: The number to be dialed.
4. Click "Detect" to start detecting. The source channel will initiate a call to the destination number. For "Auto Detect", the call will be automatically answered. For "Semi-auto Detect", the UCM6XXX web GUI will display prompt to notify the user to answer or hang up the call to finish the detecting process as shown in the below figures Figure 18: Answering Call Prompt Figure 19: Hangup Call Prompt 5.
Manual Configuration of PSTN Parameters If analog line tone parameters are known, customers could configure them on the UCM6xxx manually by setting Tone Country option to Custom and entering them manually. Same applies for Polarity reversal and Current Disconnect parameters. Figure 21: Custom Tone Parameters Otherwise users can manually capture an analog record trace while using the Analog Trunk, to manually measure the Busy Tone frequencies and Cadence.
Figure 22: Download Analog Trace 5. Save the Downloaded file to a local folder on your computer, and unzip it. Note: Users can set Record Direction to Receive since we will be analyzing received file only. Another option is available to take analog record using A Key Dial-up FXO: Users can directly set a PSTN number on the “External Extension”...
Note: When using a Key Dial-up FXO feature the outbound trunk for the analog trunk need to have internal permission. As well as it should be the trunk with the highest outbound route priority. Step 2: Import Raw File to an Audio Analyzer Software In this step we will be analyzing the Analog Record Trace using Audacity.
Figure 25: Import Raw Data Parameters 3. The result will be similar to the following figure: Figure 26: Raw Data Imported Step 3: Measuring Cadence Once the RX raw file is successfully imported, we can now measure ringing and silence duration that will corresponds to cadence value (Cadence= Ringing duration/Silence duration).
The results are 329ms of ringing and 332 of silence, we will round them both to 330, hence the Cadence duration is c=330/330. Step 4: Measuring Busy Tone Frequencies 1. On Audacity tool bar, go to Analyze > Plot Spectrum. 2.
MONITORING ANALOG LINES The UCM6XXX supports SLA (Shared Line Appearance) that allows mapping the key with LED on a multi-line phone to different external lines. When there is an incoming call and the phone starts to ring, the LED on the key will flash in red and the call can be picked up by pressing this key.
Figure 31: Create New SLA Station • Click on “Add” to add an SLA Station. • Click on to edit the SLA Station. The following table shows the SLA Station configuration parameters. • Click on to delete the SLA Station. Table 2: SLA Station Configuration Parameters Station Name Configure a name to identify the SLA Station.
Sample Configuration 1. Go to web UIExtension / TrunkAnalog Trunks page. Create or edit the analog trunk. Make sure “SLA Mode” is enabled for the analog trunk. Once enabled, this analog trunk will be only available for the SLA stations created under web UIExtension / TrunkSLA Station page. Figure 32: Enable SLA Mode for Analog Trunk Click on “Save”.
Figure 35: SLA Example - MPK Configuration Now the SLA station is ready to use. The following functions can be achieved by this configuration: • Making an outbound call from the station/extension, using LINE key When the extension is in idle state, pressing the line key for this extension on the phone to off hook. Then dial the station’s extension number, in our example, dial 3000 or 3001 on the configured Phone to hear the dial tone.