Table 67: Ivr Configuration Parameters - Grandstream Networks UCM6100 Series User Manual

Basic Settings
Name Configure the name of the IVR. Letters, digits, _ and - are allowed.
Extension Enter the extension number for users to access the IVR.
If enabled, all callers to the IVR can use trunk. The permission must be configured
Dial Trunk
for the users to use the trunk first. The default setting is "No".
Assign permission level for outbound calls if "Dial Trunk" is enabled. The available
permissions are "Internal", "Local", "National" and "International" from the lowest
level to the highest level.
The default setting is "Internal". If the user tries to dial outbound calls after dialing
Permission
into the IVR, the UCM6100 will compared the IVR's permission level with the
outbound route's privilege level.
If the IVR's permission level is higher than (or equal to) the outbound route's
privilege level, the call will be allowed to go through.
This controls the destination that can be reached by the external caller via the
inbound route. The available destinations are:
•
Extension
•
Conference
•
Call Queue
Dial Other
•
Ring Group
Extensions
•
Paging/Intercom Groups
•
Voicemail Groups
•
Fax Extension
•
Dial by Name
•
All
IVR Black/White If enabled only numbers inside of the White List or outside of the Black List can be
List called from IVR.
Internal
Contain numbers, either of Black List or White List.
Black/White List
This feature can be used only when Dial Trunk is enabled, it contains external
External
numbers allowed or denied calling from the IVR, the allowed format is the following:
Black/White List
Number1, number2, number3, ....
If enabled, the UCM will replace the caller display name with the IVR name the
Replace Caller ID
caller know whether the call is incoming from a direct extension or an IVR.
When present in an INVITE request, the alert-Info header field specifies and
Alert Info
alternative ring tone to the UAS.
Select an audio file to play as the welcome prompt for the IVR. Click on "Prompt"
Welcome Prompt to
Prompt→Custom Prompt.

Table 67: IVR Configuration Parameters

add additional audio
UCM6100 Series User Manual
Version 1.0.18.13
file under Web GUI→PBX Settings→Voice
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