Grandstream Networks UCM6100 Series User Manual page 232

Configure the timeout between digit entries. After the user enters a digit, the user
Digit Timeout needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM6100 will consider the entries complete. The default timeout is 3s.
After playing the prompts in the IVR, the UCM6100 will wait for the DTMF entry
Response
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
Timeout
timeout prompt will be played. The default setting is 10 seconds.
Response
Select the prompt message to be played when timeout occurs.
Timeout Prompt
Invalid Prompt Select the prompt message to be played when an invalid extension is pressed.
Response Configure the number of times to repeat the prompt if no DTMF input is detected.
Timeout Repeat When the loop ends, it will go to the timeout destination if configured, or hang up.
Loops The default setting is 3.
Configure the number of times to repeat the prompt if the DTMF input is invalid.
Invalid Repeat
When the loop ends, it will go to the invalid destination if configured, or hang up.
Loops
The default setting is 3.
Select the voice prompt language to be used for this IVR. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
Language
current available voice prompt languages on the UCM6100. To add more languages
in the list, please download voice prompt package by selecting "Check Prompt List"
under Web GUI→PBX Settings→Voice Prompt→Language Settings.
Key Pressing Events
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The event
options are:
•
Extension
Key Press Event:
•
Voicemail
Press 0
•
Conference Rooms
Press 1
•
Voicemail Group
Press 2
•
IVR
Press 3
•
Ring Group
Press 4
•
Queues
Press 5
•
Page Group
Press 6
•
Fax
Press 7
•
Custom Prompt
Press 8
•
Hangup
Press 9
•
DISA
Press *
•
Dial by Name
•
External Number
•
Callback
UCM6100 Series User Manual
Version 1.0.18.13
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