Alcatel-Lucent 5620 Troubleshooting Manual page 59

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Alcatel-Lucent 5620 Service Aware Manager, Release
3HE 05723 AAAD TQZZA Edition 01
Review the information about the alarm.
• Lsp Down is a path alarm on MPLS path 53 to 52.
The affected object name and site name indicate that the alarm arose on the
•
LSP path from device/site 53 to site 52.
The Site information identifies the site that raised the alarm. The root cause
•
is related to the device with Site Id 10.1.200.53.
Click on the View Alarmed Object button.
Click on the Faults tab button.
On the Alarm Info form, click on the Affected Object tab button and then click on
the View Object button to view state and other information about the object in
the alarm.
In this case, the Administrative State is Up and the Operational State is Down,
which results in an alarm. The Operational State cannot be modified manually.
Check alarm description Table
indicates that the root cause may be a lower object in the managed object
hierarchy.
View the details from the Related tab button on the Alarm Info form to display the
managed objects related to the object in alarm.
Find the object type that is lowest in the network object hierarchy, as listed in
Table 3-1. The lowest level object is a LAG.
Open the equipment view of the navigation tree. It indicates that there are alarms
related to both existing LAGs (Site Id 10.1.200.52 and Site Id 10.1.200.53).
However, there is no LAG alarm in the dynamic alarm list and the LAG State is Up.
Check states of related, supporting objects for the lowest-level object in the
alarm. Underlying port states may propagate alarms higher up the managed object
hierarchy without causing alarms on ports, LAGs, interfaces, protocols, and
sessions.
i In the equipment view of the navigation tree, choose a port under the LAG
on Router 53 (Site 10.1.200.53) and choose Properties from the contextual
menu. The LAG member properties form opens.
ii Click on the Port tab button to view the underlying port state of the LAG
member, as shown in Figure 3-8. The LAG Member 1/1/2 properties form
shows the Underlying Port State: Shut Down.
Troubleshooting Guide
3 — Troubleshooting using network alarms
3-41 for additional information, which in this case,
8.0 R4 Aug 2010
3-17