Alcatel-Lucent 5620 Troubleshooting Manual page 191

3
4
5
Displayed message
Sent - Request Timeout
Sent - Request Terminated
Sent - Reply Received
Not Sent - Non-Existent Service-ID
Not Sent - Non-Existent SDP for Service
Not Sent - SDP For Service Down
Not Sent - Non-Existent Service Egress Label
Alcatel-Lucent 5620 Service Aware Manager, Release
3HE 05723 AAAD TQZZA Edition 01
Choose Service→Create Service Site Ping from the Create contextual menu. The
Service site ping create form appears with the General tab button selected.
Note — You must use the Service Site Ping diagnostic to test the
service in both directions for the connection.
Configure the parameters for the diagnostic session and run the diagnostic.
The originating service tunnel for the Service Site Ping is from site ID
10.1.200.51/32 to site ID 10.1.200.53/32, the other end of the service using the
network in Figure 4-1.
Click on the Results tab to view the list of trace responses. Double-click on a row
in the list to view its details.
Review the diagnostic results and assess whether the configuration meets the
network requirements.
Table 4-3 lists the displayed messages.
Table 4-3 Service Site Ping OAM diagnostic results
a If the Service Site ping passes, the routes between the two sites are complete
and in an operational state. If the MAC Ping performed in Procedure
failed:
i Investigate the status of the two SAPs used for the circuit.
ii Correct the configuration issue related to the SAPs, if required.
Troubleshooting Guide
4 — Troubleshooting services and connectivity
Description
The request timed out with a reply.
The request was not sent because the diagnostic
was terminated by the operator.
The request was sent and a successful reply
message was received.
The configured service ID does not exist.
There is no SDP for the service tested.
The SDP for the service is down.
There is a service label mismatch between the
originator and the responder.
8.0 R4 Aug 2010
4-4
4-11