Alcatel-Lucent 5620 Troubleshooting Manual page 51

2
Alcatel-Lucent 5620 Service Aware Manager, Release
3HE 05723 AAAD TQZZA Edition 01
ii Select the Acknowledgement check box and click on the OK button. A
command confirmation appears.
iii Click on the OK button to continue. A check mark appears for the selected
alarm under the Ack. column in the dynamic alarm list.
To acknowledge multiple, correlated alarms
i Choose the selected alarm in the dynamic alarm list and choose Show
Affected Object from the contextual menu. The properties form opens.
ii Click on the Faults tab button, then click on the Alarms on Related Objects
or Affected Objects tab button to display the alarms related to the affected
object, as shown in Figure 3-2.
Figure 3-2 Acknowledge related or affected problems
iii Choose all the alarms listed.
iv Right-click on the alarm list, then choose Acknowledge Alarm(s) from the
contextual menu. The Alarm Acknowledgement form opens and lists all of
the selected alarms. If required, add text in the Acknowledgement Text box.
v Click on the OK button. A command confirmation appears.
vi Click on the OK button to continue. A check mark appears for each of the
selected alarms under the Ack. column in the dynamic alarm list.
Troubleshooting Guide
3 — Troubleshooting using network alarms
8.0 R4 Aug 2010
3-9