Juniper EX4500 Hardware Manual page 251

Copyright © 2017, Juniper Networks, Inc.
Chapter 25: Contacting Customer Support and Returning the Chassis or Components
On the console or other management device connected to the switch, enter the CLI
1.
operational mode and issue the following command to shut down the switch software:
user@switch>request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
Disconnect power from the switch by performing one of the following:
2.
If the power source outlet has a power switch, set it to the OFF (0) position.
If the power source outlet does not have a power switch, gently pull out the male
end of the power cord connected to the power source outlet.
Remove the cables that connect the switch to all external devices. See
3.
a Fiber-Optic Cable from a Device" on page
Remove all optical transceivers installed in the switch. See
4.
on page 205.
Ensure that you have the following parts and tools available to pack the switch:
Phillips (+) screwdriver, number 2
The original switch packing material (cardboard box, accessory box and its contents,
and foam padding)
Electrostatic discharge (ESD) grounding strap
Antistatic bag
CAUTION: Do not pack the switch in anything except its original container or
the switch might be damaged in transit.
To pack the switch:
If the switch is installed in a rack, or cabinet, have one person support the weight of
1.
the switch while another person unscrews and removes the mounting screws.
Remove the switch from the rack or cabinet (see
2.
a Rack or Cabinet" on page
Use the Phillips (+) screwdriver, number 2 to remove the rack mounting brackets from
3.
the switch chassis.
Place the switch in an antistatic bag.
4.
Place the bottom portion of the packaging foam in the shipping carton.
5.
210.
"Removing an EX4500 Switch from
173) and place the switch on a flat, stable surface.
"Disconnecting
"Removing a Transceiver"
229