Frequently Asked Questions - Dell SMA 200 Administration Manual

Frequently Asked Questions

This appendix contains frequently asked questions (FAQs) about the Dell SonicWALL Secure Mobile Access(SMA)
or Secure Remote Access (SRA) appliance.
• Hardware FAQ on page 472
1 What are the hardware specs for the SRA 4600 and SRA 1600?
2 What are the SMA 500v Virtual Appliance virtualized environment requirements?
3 Do the SMA/SRA appliances have hardware-based SSL acceleration onboard?
4 What operating system do the SMA/SRA appliances run?
5 Can I put multiple SMA/SRA appliances behind a load-balancer?
6 What are the maximum number of connections allowed on the different SMA/SRA appliances?
page 475
• Digital Certificates and Certificate Authorities FAQ
1 What do I do if when I log in to the SMA/SRA appliance my browser gives me an error, or if my
Java components give me an error?
2 I get the following message when I log in to my SMA/SRA appliance - what do I do?
3 I get the following message when I log in to my SMA/SRA appliance using Firefox- what do I do?
page 477
4 When I launch any of the Java components it gives me an error - what should I do?
5 Do I have to purchase a SSL certificate?
6 What format is used for the digital certificates?
7 Are wild card certificates supported?
8 What CA's certificates can I use with the SMA/SRA appliance?
9 Does the SMA/SRA appliance support chained certificates?
10 Any other tips when I purchase the certificate for the SMA/SRA appliance?
11 Can I use certificates generated from a Microsoft Certificate Server?
12 Why can't I import my new certificate and private key?
13 Why do I see the status "pending" after importing a new certificate and private key?
14 Can I have more than one certificate active if I have multiple virtual hosts?
15 I imported the CSR into my CA's online registration site but it's asking me to tell them what kind
of Webserver it's for. What do I do?
16 Can I store the key and certificate?
17 Does the SMA/SRA appliance support client-side digital certificates?
18 When client authentication is required my clients cannot connect even though a CA certificate
has been loaded. Why?
• NetExtender FAQ on page 480
1 Does NetExtender work on other operating systems than Windows?
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Dell SonicWALL Secure Mobile Access 8.5
Administration Guide
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