12 Problem Solving
11
Make sure that the document is not torn,
wrinkled, or folded, and then reload the
documents to complete the job.
After removing the jammed document:
Copy:
Place the unscanned document again including
the jammed pages.
Scan (E-mail/PC(Network)):
Place the entire document again.
If the scanned data is already sent, place the unscanned document again including the
jammed pages.
Scan (TWAIN/WIA(Windows Image Acquisition)):
Place the unscanned document again including the jammed pages.
Note
• Torn, wrinkled or folded document pages can cause document jams, or damage. Always copy torn,
wrinkled, or folded documents by placing them directly on the document glass.
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