7500-432, -632, and -832
923.00 Rear thermistor failure
Step
1
Check the fuser unit assembly for proper installation.
Open the printer left door assembly, and check it.
Is the fuser unit assembly installed properly?
2
Check the fuser unit assembly connection.
Is the fuser unit assembly properly connected?
3
Perform a print test.
Does the error continue?
924.00 Pressure roll thermistor failure
Step
1
Check the fuser unit assembly for proper installation.
Open the printer left door assembly, and check it.
Is the fuser unit assembly installed properly?
2
Check the fuser unit assembly connection.
Is the fuser unit assembly properly connected?
3
Perform a print test.
Does the error continue?
925.00 Fuser operating temperature failure
Step
1
Check the fuser unit assembly for a media jam.
Open the printer left door assembly, and check it.
Is there a media jam in the fuser unit assembly?
2
Leave the printer powered on with the error code displayed
for 10 minutes, then perform a POR.
Does the error still occur?
2-160
MFP Service Manual
Check
Check
Check
Yes
Go to step 2.
Install the fuser
unit assembly
properly.
Replace the fuser
Replace the
unit assembly.
connection.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-119.
Yes
Go to step 2.
Install the fuser
unit assembly
properly.
Replace the fuser
Replace the
unit assembly.
connection.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-119.
Yes
Go to the step 2.
Remove the
media.
Go to step 3.
Problem solved.
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