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Lexmark X860DE 3 User Manual

Lexmark x860de 3: user guide
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X860de, X862de , X864de
User's Guide
April 2009
www.lexmark.com
Machine type(s):
7500
Model(s):
432, 632, 832

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Summary of Contents for Lexmark X860DE 3

  • Page 1 X860de, X862de , X864de User's Guide April 2009 www.lexmark.com Machine type(s): 7500 Model(s): 432, 632, 832...

  • Page 2: Table Of Contents

    Contents Safety information...7 Learning about the printer...9 Thank you for choosing this printer!...9 Finding information about the printer...9 Selecting a location for the printer...10 Printer configurations...11 Basic functions of the scanner...12 Understanding the ADF and scanner glass...13 Understanding the printer control panel...14 Understanding the home screen...15 Using the touch-screen buttons...17 Minimizing your printer's environmental impact...21...
  • Page 3 Loading B5 or Executive paper sizes...55 Loading the 2000-sheet high capacity feeder...56 Loading the 2,000-sheet dual input trays...57 Loading the multipurpose feeder...59 Loading letter- or A4-size paper in the short-edge orientation...61 Linking and unlinking trays...61 Paper and specialty media guidelines...64 Paper guidelines...64 Storing paper...66 Supported paper sizes, types, and weights...66...
  • Page 4 E-mailing color documents...100 Canceling an e-mail...100 Understanding e-mail options...100 Faxing...103 Getting printer ready to fax...103 Sending a fax...108 Creating shortcuts...109 Using shortcuts and the address book...111 Customizing fax settings...112 Canceling an outgoing fax...113 Understanding fax options...114 Improving fax quality...115 Holding and forwarding faxes...116 Scanning to an FTP address...118 Scanning to an FTP address...118 Creating shortcuts...119...
  • Page 5 Maintaining the printer...196 Cleaning the exterior of the printer...196 Cleaning the scanner glass...197 Adjusting scanner registration...197 Storing supplies...198 Conserving supplies...198 Checking the status of supplies...198 Ordering supplies...199 Replacing supplies...200 Moving the printer...207 Administrative support...212 Finding advanced networking and administrator information...212 Using the Embedded Web Server...212 Checking the virtual display...212 Checking the device status...213...
  • Page 6 Edition notice...283 Power consumption...287 Index...302 Contents...

  • Page 7: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser.
  • Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.

  • Page 9: Learning About The Printer

    Help using the printer software Find it here Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide—The User's Guide is available on the Software and Documentation CD. For updates, check our Web site at www.lexmark.com/publications/.

  • Page 10: Selecting A Location For The Printer

    Allow the following recommended amount of space around the printer for proper ventilation: • Find it here Lexmark Support Web site—support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for...

  • Page 11: Printer Configurations

    460 mm (18.1 in.) 640 mm (25.2 in.) 460 mm (18.1 in.) 200 mm (7.9 in.) 1724 mm (67.9 in.) Printer configurations Basic model Scanner Printer control panel Learning about the printer...

  • Page 12: Basic Functions Of The Scanner

    Standard exit bin Multipurpose feeder Tray 1 (standard tray) Tray 2 Tray 3 Tray 4 Configured model Finisher High capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. •...

  • Page 13: Understanding The Adf And Scanner Glass

    Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF: Load the document into the ADF faceup, short edge first.

  • Page 14: Understanding The Printer Control Panel

    Understanding the printer control panel Item Display Keypad Dial Pause Back Description View scanning, copying, faxing, and printing options as well as status and error messages. Enter numbers, letters, or symbols on the display. Press to cause a two- or three-second dial pause in a fax number. In the •...

  • Page 15: Understanding The Home Screen

    Item Home Start Indicator light Stop Front USB port Common Access Card reader An option that limits the use of certain printer functions to authenticated users. A Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen.
  • Page 16 Display item Description Copy Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. E-mail Opens the E-mail menus Menus Opens the menus. These menus are available only when the printer is in the Ready state. Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person.

  • Page 17: Using The Touch-Screen Buttons

    Other buttons that may appear on the home screen: Display item Release Held Faxes Search Held Jobs Held Jobs Lock Device Unlock Device Cancel Jobs Using the touch-screen buttons Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown. Function If this button is shown, then there are held faxes with a scheduled hold time previously set.

  • Page 18: Sample Touch Screen

    Sample touch screen Button Function Home Returns to the home screen Scroll down Opens a drop-down list Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Learning about the printer...

  • Page 19: Other Touch-Screen Buttons

    Button Function Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Down arrow Up arrow Unselected radio button Selected radio button Cancel Jobs Function Moves down to the next screen Moves up to the next screen This is an unselected radio button.
  • Page 20 Button Continue Cancel Select Features Feature Menu trail line: Menusª Settingsª Copy Settingsª Number of Copies Attendance message alert Function Touch this button when more changes need to be made for a job or after clearing a paper jam. Cancels an action or a selection •...

  • Page 21: Minimizing Your Printer's Environmental Impact

    Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.

  • Page 22: Saving Energy

    Saving energy Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.

  • Page 23: Recycling

    Submitting changes appears. Recycling Lexmark strives to be an environmentally responsible provider of products and services. From the way we design with the environment in mind, to how we engineer our packaging to reduce materials, all the way to the collection programs we provide and our environmentally progressive approaches to recycling.

  • Page 24: Returning Lexmark Cartridges For Reuse Or Recycling

    The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

  • Page 25: Additional Printer Setup

    Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE – Printer hard disk • Lexmark Internal Solutions Ports (ISP) • RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...

  • Page 26: Accessing The System Board To Install Internal Options

    Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.

  • Page 27: Installing A Memory Card

    Flash memory and firmware card connectors Memory card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 28 Open the memory card connector latches. Align the notch on the memory card with the ridge on the connector. Push the memory card straight into the connector until it clicks into place. Reattach the system board cover. Additional printer setup...

  • Page 29: Installing A Flash Memory Or Firmware Card

    Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.

  • Page 30: Installing An Internal Print Server Or Port Interface Card

    Notes: The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • Reattach the system board cover. Installing an internal print server or port interface card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.

  • Page 31: Installing A Printer Hard Disk

    Push the internal print server or port interface card firmly into the card connector on the system board. Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray.
  • Page 32 Attach the ribbon cable to the hard disk. Attach the mounting plate to the hard disk with the screws. Press the ribbon cable connector into the hard disk connector on the system board. Additional printer setup...

  • Page 33: Reinstalling The System Board

    Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Reinstall the system board. Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

  • Page 34: Installing Hardware Options

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.

  • Page 35: Installing Optional Trays

    Installing optional trays The printer supports the following optional input sources: 2 Tray Module (two 500-sheet trays) • 2,000-sheet dual input trays • 2,000-sheet high capacity feeder • Duplex unit • CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.

  • Page 36: Attaching Cables

    Duplex unit Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Align the printer with the tray, and then lower the printer into place. Turn the printer back on. Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver”...

  • Page 37: Verifying Printer Setup

    USB port Verifying printer setup Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears • toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.

  • Page 38: Setting Up The Printer Software

    Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.

  • Page 39: Updating Available Options In The Printer Driver

    Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Do one of the following: In Windows Vista Click Click Control Panel.

  • Page 40: Setting Up Wireless Printing

    From the pop-up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. SSID—The SSID is also referred to as the network name.
  • Page 41 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. Insert the Software and Documentation CD.
  • Page 42 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the on-screen instructions to complete the software installation. Note: Basic is the recommended path to choose.

  • Page 43: Installing The Printer On A Wireless Network (Macintosh)

    Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC address in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the power Enter the printer information...

  • Page 44: Configure The Printer For Wireless Access

    Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is stored.

  • Page 45: Installing The Printer On A Wired Network

    Add the printer: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add.

  • Page 46: For Windows Users

    Before you install the printer on a wired network, make sure that: You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. • For Windows users Insert the Software and Documentation CD. Wait for the Welcome screen to appear.
  • Page 47 Type the user password, and then click OK. All the necessary software is installed on the computer. Click Restart when installation is complete. Add the printer: For IP printing: • In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print &...

  • Page 48: Changing Port Settings After Installing A New Network Internal Solutions Port

    Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
  • Page 49 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page.

  • Page 50: Setting Up Serial Printing

    Click More Printers. From the first pop-up menu, choose AppleTalk. From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
  • Page 51 After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the printer driver. The serial parameters in the COM port must match the serial parameters you set in the printer. Open the Device Manager: In Windows Vista Click Click Control Panel.

  • Page 52: Loading Paper And Specialty Media

    Loading paper and specialty media This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.

  • Page 53: Loading The Standard Or Optional 500-Sheet Trays

    Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 500-sheet trays The printer has two standard 500-sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500-sheet trays.
  • Page 54 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Load the paper in either the long-edge or short-edge orientation as shown.

  • Page 55: Loading A5 Or Statement Paper Sizes

    Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5- (148 x 210 mm) and Statement-size (139.7 x 215.9 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect.

  • Page 56: Loading The 2000-Sheet High Capacity Feeder

    Loading the 2000-sheet high capacity feeder The high capacity feeder can hold 2,000 sheets of letter, A4, Executive, and JIS B5 paper (80 g/m Pull the tray out. If you are loading paper with a different width or length, then adjust the width and length guides. Flex the sheets back and forth to loosen them, and then fan them.

  • Page 57: Loading The 2,000-Sheet Dual Input Trays

    Load paper in the tray with the print side down. Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. • Insert the tray. Loading the 2,000-sheet dual input trays The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray.
  • Page 58 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

  • Page 59: Loading The Multipurpose Feeder

    Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper, how to turn an envelope for printing, and how to load letterhead paper for simplex and duplex printing.
  • Page 60 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line. Overloading may cause jams. Slide the width guides until they lightly rest against the edge of the paper.

  • Page 61: Loading Letter- Or A4-Size Paper In The Short-Edge Orientation

    Loading letter- or A4-size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want to load letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing. Make sure the printer is off.

  • Page 62: Assigning A Custom Paper Type Name

    To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) • Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
  • Page 63 Click Submit. Submitting Selection appears. Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the picklist next to your custom name. Click Submit. Submitting Selection appears. Loading paper and specialty media...

  • Page 64: Paper And Specialty Media Guidelines

    The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

  • Page 65: Unacceptable Paper

    Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,...

  • Page 66: Storing Paper

    The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
  • Page 67 Paper size Dimensions JIS B4 257 x 364 mm (10.1 x 14.3 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) 184.2 x 266.7 mm Executive (7.25 x 10.5 in.)

  • Page 68: Optional Input Trays

    Optional input trays Paper size Dimensions 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.) 297 x 420 mm (11.7 x 16.5 in.) 139.7 x 215.9 mm Statement (5.5 x 8.5 in.) 215.9 x 340.4 mm...

  • Page 69: Supported Paper Types And Weights

    Paper size Dimensions Universal 182 x 431 mm (7.1 x 16.9 in.) to Note: Turn size 139.7 x 297 mm sensing off to (5.5 x 11.7 in.) support universal sizes that are close to 98.4 x 431.8 mm standard media (3.8 x 17 in.) to sizes.
  • Page 70 Paper type Standard 500-sheet trays (Tray 1 and Tray 2) Paper Card stock Transparencies Paper Labels Bond Letterhead Envelopes Multipurpose Optional Optional tray 500-sheet 2,000-sheet trays dual input trays Paper and specialty media guidelines Optional Duplex unit 2,000-sheet high capacity feeder...

  • Page 71: Printing

    Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 231 and “Storing paper” on page 66. Printing a document Load paper into a tray or drawer.

  • Page 72: Printing On Specialty Media

    Customize the settings as needed in the Print dialog: With a document open, choose File > Print. Select a Paper Source option, and then choose the tray loaded with the appropriate paper. Click Print. Printing on specialty media Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.

  • Page 73: High Capacity Feeder

    Short-edge orientation Without finisher High capacity feeder Without finisher Simplex (one-sided) printing Duplex (two-sided) printing Long-edge orientation Without finisher With finisher Simplex (one-sided) printing Duplex (two-sided) printing Printing...

  • Page 74: Multipurpose Tray

    To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at • www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.

  • Page 75: Tips On Using Labels

    For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding •...

  • Page 76: Printing Confidential And Other Held Jobs

    Job type Confidential Verify Reserve Repeat Other types of held jobs include: Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk • Bookmarks • Jobs not printed, which are called parked jobs •...

  • Page 77: Printing From A Flash Drive

    A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xps, and .dcx. Lexmark has tested and approved the following USB flash memory devices: Lexar FireFly 512 MB •...
  • Page 78 Notes: Hi-Speed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology • File System) or any other file system are not supported. If selecting an encrypted .pdf file, then enter the file password from the printer control panel.

  • Page 79: Printing Information Pages

    Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears. On the home screen, touch Menus. Touch Reports. Touch the up or down arrow until Print Fonts appears, and then touch Print Fonts. Touch PCL Fonts or PostScript Fonts.

  • Page 80: Canceling A Print Job From The Computer

    Canceling a print job from the computer For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete. In Windows XP: Click Start.

  • Page 81: Supported Finishing Features

    Supported finishing features Standard bin Finisher Bin 1 Finisher Bin 2 Finisher Bin 3 Standard bin The paper capacity is 300 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. • Finisher Bin 1 The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger.
  • Page 82 Finisher Bin 2 finishing features Size Two-hole punch Executive Folio JIS B4 JIS B5 Legal Letter Statement Tabloid Universal Envelopes (any size) Oficio For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch.

  • Page 83: Adjusting Toner Darkness

    Bin 3 finishing features Size Bi fold A4 (only SEF) Executive Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.

  • Page 84: Copying

    Copying Use the ADF for multiple-page documents. Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 85: Copying Photos

    Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed. Touch Copy It.

  • Page 86: Customizing Copy Settings

    Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.

  • Page 87: Copying A Document That Contains Mixed Paper Sizes

    Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, then you will need to also select the paper size and type. Touch Copy It.

  • Page 88: Reducing Or Enlarging Copies

    Copying on both sides of the paper (duplexing) Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 89: Collating Copies

    Photograph—Used when the original document is a high-quality photograph or inkjet print • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser • printer, or pages from a magazine or newspaper that are composed primarily of images Touch Copy It.

  • Page 90: Copying Multiple Pages Onto A Single Sheet

    Touch Done. Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper. Notes: The Paper Size must be set to Letter, Legal, A4, or B5 JIS. •...

  • Page 91: Placing Information On Copies

    Touch Options. Touch Custom Job. Touch On. Touch Done. Touch Copy It. When the end of a set is reached, the scan screen appears. Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed.

  • Page 92: Canceling A Copy Job

    Touch Options. Touch Overlay. Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
  • Page 93 Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting •...

  • Page 94: Advanced Imaging

    Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).

  • Page 95: Improving Copy Quality

    Edge Erase This option eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within the selected area, leaving nothing printed on that portion of the paper.

  • Page 96: E-Mailing

    E-mailing Use the ADF for multiple-page documents. You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book. Getting ready to e-mail Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address.

  • Page 97: Creating An E-Mail Shortcut

    Configuring the e-mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 98: E-Mailing A Document

    E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 99: Customizing E-Mail Settings

    Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 100: E-Mailing Color Documents

    JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web • browsers and graphics programs XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet • Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
  • Page 101 Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding This option tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.

  • Page 102: Advanced Options

    Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time • it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. Color—Sets the scan type and output for the e-mail.

  • Page 103: Faxing

    Faxing Note: Fax capabilities may not be available on all printer models. Use the ADF for multiple-page documents. Getting printer ready to fax Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).

  • Page 104: Using The Embedded Web Server For Fax Setup

    Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.

  • Page 105: Connecting To An Analog Telephone Line

    Connecting to an analog telephone line If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.

  • Page 106: Connecting To A Pbx Or Isdn System

    Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.

  • Page 107: Connecting To An Adapter For Your Country Or Region

    Touch the arrow for the pattern setting you want to change. Touch Submit. Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region Austria...

  • Page 108: Sending A Fax

    Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.

  • Page 109: Creating Shortcuts

    Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press box.

  • Page 110: Creating A Fax Destination Shortcut Using The Touch Screen

    Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 111: Using Shortcuts And The Address Book

    Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.

  • Page 112: Customizing Fax Settings

    Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 113: Canceling An Outgoing Fax

    Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.

  • Page 114: Understanding Fax Options

    Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.

  • Page 115: Improving Fax Quality

    Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.

  • Page 116: Holding And Forwarding Faxes

    Question When should I use Photo mode? Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
  • Page 117 Click Analog Fax Setup. From the Fax Forwarding menu under Fax Receive settings, select one of the following: Print • Print and Forward • Forward • From the “Forward to” menu, select one of the following: • E-mail • • LDSS •...

  • Page 118: Scanning To An Ftp Address

    Scanning to an FTP address Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon.

  • Page 119: Creating Shortcuts

    Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 120: Understanding Ftp Options

    Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut. Enter a name for the shortcut. Touch Enter. Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and reenter the information.
  • Page 121 Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by • Adobe at www.adobe.com. Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...

  • Page 122: Improving Ftp Quality

    Improving FTP quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Photo mode? Use Text mode when text preservation is the main goal of sending a document • to an FTP site, and preserving images copied from the original document is not a concern.

  • Page 123: Scanning To A Computer Or Flash Drive

    Scanning to a computer or flash drive Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.

  • Page 124: Scanning To A Flash Drive

    Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.

  • Page 125: Format Type

    Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by • Adobe at www.adobe.com. JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web •...

  • Page 126: Improving Scan Quality

    Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease •...

  • Page 127: Understanding Printer Menus

    Understanding printer menus Menus list To access the menus, touch on the home screen. Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Setup Only appears if a wireless card is installed.

  • Page 128: Paper Menu

    Paper menu Default Source menu Menu item Default Source Tray <x> MP Feeder Manual Paper Manual Env Paper Size/Type menu Menu item Tray <x> Size JIS B5 Letter Legal Executive Oficio Folio Statement Universal Tabloid JIS B4 Note: Only installed trays, drawers, and feeders are listed in this menu. Description Sets a default paper source for all print jobs Notes:...
  • Page 129 Menu item Tray <x> Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> MP Feeder Size Tabloid JIS B4 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 10 Envelope...
  • Page 130 Menu item MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Manual Paper Size Tabloid JIS B4 JIS B5 Letter Legal Executive Oficio Folio Statement...

  • Page 131: Configure Mp Menu

    Menu item Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Manual Envelope Size 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Manual Envelope Type Envelope Rough Envelope Custom Type <x>...

  • Page 132: Substitute Size Menu

    Substitute Size menu Menu item Substitute Size All Listed Statement/A5 Letter/A4 11 x 17/A3 Paper Texture menu Menu item Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal...
  • Page 133 Menu item Description Rough Envelope Texture Specifies the relative texture of the rough envelopes loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting.

  • Page 134: Paper Loading Menu

    Paper Loading menu Menu item Card Stock Loading Duplex Recycled Loading Duplex Labels Loading Duplex Bond Loading Duplex Letterhead Loading Duplex Preprinted Loading Duplex Colored Loading Duplex Light Loading Duplex Heavy Loading Duplex Rough Loading Duplex Notes: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print •...

  • Page 135: Custom Types Menu

    Menu item Custom <x> Loading Duplex Notes: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print • Properties in Windows or the Print dialog in Macintosh. If Duplex is selected, then all print jobs are sent through the duplex unit, including 1-sided jobs. •...

  • Page 136: Custom Scan Sizes Menu

    Custom Scan Sizes menu Menu item Custom Scan Size <x> Scan Size Name Width 3–14.17 inches (76–360 mm) Height 3–14.17 inches (76–360 mm) Orientation Landscape Portrait 2 scans per side ADF Pick Roller Force User Default Custom Bin Names menu Menu Item Standard Bin Bin 1...

  • Page 137: Feed Direction

    Menu item Portrait Width 3–17 inches 76–432 mm Portrait Height 3–17 inches 76–432 mm Feed Direction Short Edge Long Edge Bin Setup menu Menu Item Output Bin Standard Bin Bin <x> Configure Bins Mailbox Link Link Optional Type Assignment Description Sets the portrait width Notes: If the width exceeds the maximum, the printer uses the maximum...

  • Page 138: Reports Menu

    Menu Item Assign Type/Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Bin Heavy Bin Rough/Cotton Bin Custom <x> Bin Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints.
  • Page 139 Prints a report containing information about the wireless network printer settings, such as the TCP/IP address information Notes: This menu item is available when a wireless card is installed and Lexmark • Document Solutions Suite is enabled. This menu item appears only for network printers or printers connected to •...

  • Page 140: Network/Ports Menu

    Network/Ports menu Active NIC menu Menu item Active NIC Auto <list of available network cards> Standard Network or Network <x> menus Note: Only active ports appear in this menu; all inactive ports are omitted. Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description...

  • Page 141: Job Buffering

    Menu item Network Buffer Auto 3K to <maximum size allowed> Job Buffering Auto Mac Binary PS Auto Std Network Setup Network Card TCP/IP IPv6 AppleTalk NetWare LexLink Net <x> Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink Description...

  • Page 142: Standard Usb Menu

    Standard USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto USB Buffer Auto Disabled 3K to <maximum size allowed> Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: On is the factory default setting.

  • Page 143: Network Reports Menu

    Menu item Job Buffering Auto Mac Binary PS Auto USB With ENA ENA Address ENA Netmask ENA Gateway Network Reports menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or Network Reports Menu item Description...

  • Page 144: Tcp/Ip Menu

    Menu item Network Address Job Timeout 0-225 seconds Banner Page TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports ª...

  • Page 145: Ipv6 Menu

    Menu item Enable BOOTP Enable AutoIP Enable FTP/TFTP Enable HTTP Server DNS Server Address Enable DDNS/MDNS WINS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports ª...

  • Page 146: Appletalk Menu

    This menu is available from the Network/Ports menu: Network/Ports ª Network <x> ª Net <x> Setup ª Wireless Menu item Network Mode Infrastructure Ad hoc Compatibility 802.11n 802.11b/g 802.11b/g/n Choose Network <list of available networks> View Signal Quality View Security Mode AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports ª...

  • Page 147: Print Mode

    Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª NetWare Menu item Activate View Login Name Print Mode Network Number Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst NSQ/GSQ Mode LexLink menu This menu is available from the Network/Ports menu:...

  • Page 148: Smtp Setup Menu

    SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Reply Address Use SSL Disabled Negotiate Required SMTP Server Authentication No authentication required Login / Plain CRAM-MD5...

  • Page 149: Security Menu

    Security menu Miscellaneous menu Menu item Panel Logins Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Remote Logins Login failures Failure time frame Lockout time Login timeout Confidential Print menu Menu item Max Invalid PIN 2–10 Description Limits the number and time frames of failed login attempts from the printer control...

  • Page 150: Disk Wiping Menu

    Menu item Job Expiration 1 hour 4 hours 24 hours 1 week Disk Wiping menu Menu item Wiping Mode Automatic Method Single pass Multiple pass Manual Method Single pass Multiple pass Description Limits the amount of time a confidential job stays in the printer before it is deleted Notes: Off is the default setting.

  • Page 151: Security Audit Log Menu

    Menu item Scheduled Method Single pass Multiple pass Security Audit Log menu Menu item Export Log Delete Log Configure Log Enable Audit Enable Remote Syslog Remote Syslog Server Remote Syslog Port Remote Syslog Method Remote Syslog Facility Set Date and Time menu Menu item Current Date and Time Manually Set Date &...

  • Page 152: Settings Menu

    Menu item Automatically Observe DST Custom Time Zone Setup Enable NTP Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Description...
  • Page 153 Menu item Eco-Mode Energy Energy/Paper Paper Run Initial setup Paper Sizes Metric Output Lighting Normal/Standby Mode Bright • • • Power Saver Bright • • • Description Minimizes the use of energy, paper, or specialty media Notes: Off is the factory default setting. Off resets the printer to its •...
  • Page 154 Menu item Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Timeouts Power Saver 1–240 min Timeouts Screen Timeout 15–300 sec Timeouts Print Timeout Disabled 1–255 sec Description Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Single...

  • Page 155: Factory Defaults

    Menu item Timeouts Wait Timeout Disabled 15–65535 sec Timeouts Job Hold Timeout 5–255 sec Print Recovery Auto Continue Disabled 5–255 sec Print Recovery Jam Recovery Auto Print Recovery Page Protect Factory Defaults Do Not Restore Restore Now Description Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: 40 seconds is the factory default setting.

  • Page 156: Copy Settings Menu

    Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Collate...
  • Page 157 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Copy To Source Tray <x> Single Sheet Feeder Multi Sheet Feeder Auto Size Match...
  • Page 158 Menu item Header/Footer Top left Top left Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Top middle Top middle Date/Time Page number Bates number Custom text Print on All pages First page only...
  • Page 159 Menu item Header/Footer Bottom left Bottom left Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Bottom middle Bottom middle Date/Time Page number Bates number Custom text Print on All pages First page only...

  • Page 160: Fax Settings Menu

    Menu item Overlay Confidential Copy Draft Urgent Custom Custom Overlay Allow priority copies Custom Job scanning Allow Save as Shortcut Background Removal -4 to +4 Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. Description Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting.

  • Page 161: Station Number

    General Fax Settings Menu item Fax Cover Page Fax Cover Page Off by default On by default Never Use Always Use Include To field Include From field From Include Message field Message Include Logo Include Footer <x> Footer <x> Station Name Station Number Station ID Station Name...

  • Page 162: Fax Send Settings

    Menu item Cancel Faxes Allow Don't Allow Caller ID DTMF Fax number masking From left From right Digits to mask 0–58 Fax Send Settings Menu item Resolution Standard Fine Super Fine Ultra Fine Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in.
  • Page 163 Menu item Sides (Duplex) Long edge Short edge Content Text Text/Photo Photograph Darkness 1–9 Dial Prefix Dialing Prefix Rules Prefix Rule <x> Automatic Redial 0–9 Redial Frequency 1–200 Behind a PABX Enable ECM Enable Fax Scans Driver to fax Allow Save as Shortcut Description Specifies how the text and graphics are oriented on the page Notes:...
  • Page 164 Menu item Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning Scan Preview Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast...

  • Page 165: Fax Receive Settings

    Menu item Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Enable Color Fax Scans On by default Never use Always use Off by default Auto Convert Color Faxes to Mono Faxes Fax Receive Settings Menu item Enable Fax Receive Rings to Answer 1–25 Auto Reduction...

  • Page 166: Fax Forwarding

    Menu item Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Forward to E-mail LDSS Forward to Shortcut Block No Name Fax Banned Fax List Holding Faxes Held Fax Mode Always On Manual Scheduled Fax Holding Schedule Staple Fax Log Settings Menu item...
  • Page 167 Menu item Auto Print Logs Log Paper Source Tray <x> Manual Feeder Logs Display Remote Station Name Dialed Number Enable Job Log Enable Call Log Log Output Bin Standard Bin Bin <x> Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume...
  • Page 168 Menu item Double Ring Triple Ring Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps)

  • Page 169: E-Mail Settings Menu

    Menu item Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Use Multi-Page TIFF Enable Analog Receive E-mail Settings menu Menu item...
  • Page 170 Menu item E-mail Server Setup Send me a copy Never appears On by default Off by default Always On E-mail Server Setup Max e-mail size 0–65535 KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login...
  • Page 171 Menu item Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge...
  • Page 172 Menu item JPEG Quality Best for content 5–90 E-mail images sent as Attachment Web Link Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin <x>...
  • Page 173 Menu item Allow Save as Shortcut Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge...

  • Page 174: Ftp Settings Menu

    FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Description Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting.
  • Page 175 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge Short edge JPEG Quality Best for content 5–90...
  • Page 176 Menu item Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin <x> FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning Scan Preview Allow Save as Shortcut...

  • Page 177: Mirror Image

    Menu item Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Flash Drive menu Scan Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2–1.6 Content Text/Photo...
  • Page 178 Menu item Resolution Darkness 1–9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge Short edge...

  • Page 179: Scan Preview

    Menu item Photo JPEG Quality 5–90 JPEG Quality Best for content 5–90 Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Base File Name Custom Job scanning Scan Preview Background Removal -4 to +4 Auto Center Description Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: 50 is the factory default setting.

  • Page 180: Print Settings

    Menu item Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Print Settings Menu item Copies Paper Source...
  • Page 181 Menu item Sides (Duplex) Staple Duplex Binding Long Edge Short Edge Orientation Auto Portrait Landscape N-up (pages/side) 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up N-up Border None Solid N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Separator Sheets...

  • Page 182: Setup Menu

    Menu item Separator Source Tray <x> Manual Feeder Envelope Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting Description Specifies a paper source Specifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting.

  • Page 183: Print Area

    Menu item Print Area Normal Whole Page Download Target Flash Disk Job Accounting Description Sets the logical and physical printable area Notes: This menu does not appear if Edge to Edge is enabled in the • printer Setup menu. Normal is the factory default setting. When attempting to •...

  • Page 184: Finishing Menu

    Menu item Resource Save Print All Order Alphabetically Newest First Oldest First Finishing menu Menu item Sides (Duplex) 2 sided 1 sided Duplex Binding Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Description Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes:...
  • Page 185 Menu item Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi-Purpose Feeder Envelope Feeder N-up (pages-side) 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-Up N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Orientation Auto...

  • Page 186: Quality Menu

    Menu item N-up Border None Solid Staple Job Offset Pages Between Jobs Between Copies Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. 600 dpi 1200 dpi 1200 Image Q...

  • Page 187: Utilities Menu

    Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: Gray Correction Adjusts the gray value of printed output Auto Note: Auto is the factory default setting. Brightness Adjusts or darkens printed output and conserves toner -6 to +6...

  • Page 188: Pdf Menu

    Menu item Job Acct Stat Print Clear Hex Trace Activate Coverage Estimator LCD Contrast 1–10 LCD Brightness 1–10 PDF menu Menu item Scale to Fit Annotations Do Not Print Print Description Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: A printer hard disk must be installed in the printer and operating properly for...

  • Page 189: Postscript Menu

    PostScript menu Menu item Print PS Error Font Priority Resident Flash/Disk PCL Emul menu Menu item Font Source Resident Disk Download Flash Font Name <list of available fonts> Symbol Set 10U PC-8 12U PC-850 Description Prints a page containing the PostScript error Note: Off is the factory default setting.
  • Page 190 Menu item PCL Emulation Settings Pitch 0.08–100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Description Specifies the font pitch for scalable monospaced fonts Notes:...
  • Page 191 Menu item Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper None 0–199 Assign Man Env None 0–199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21...

  • Page 192: Html Menu

    HTML menu Menu item Font Name Intl CG Times Albertus MT Intl Courier Antique Olive Intl Univers Apple Chancery Joanna MT Arial MT Letter Gothic Avant Garde Lubalin Gothic Bodoni Marigold Bookman MonaLisa Recut Chicago Monaco Clarendon New CenturySbk Cooper Black New York Copperplate Optima...

  • Page 193: Booklet Adjustments Menu

    Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit Invert Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape XPS menu Menu item Print Error Pages Booklet Adjustments menu The Booklet Adjustments menu is available if a booklet finisher is installed.

  • Page 194: Help Menu

    To access the Booklet Adjustments menu: Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears. Touch the down arrow until Booklet Adjustments appears.
  • Page 195 English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making copies and changing settings...

  • Page 196: Maintaining The Printer

    Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

  • Page 197: Cleaning The Scanner Glass

    Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. White underside of the ADF cover White underside of the scanner cover Scanner glass ADF glass...

  • Page 198: Storing Supplies

    Touch the up or down arrow until Scanner Manual Registration appears. Touch Scanner Manual Registration. Touch the left and right arrows to change the settings. Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

  • Page 199: Ordering Supplies

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.

  • Page 200: Replacing Supplies

    Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the ADF. Part name ADF Separator Pad ADF Pick Pad Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen. Part name Cleaning kit (wet and dry wipes) Replacing supplies...
  • Page 201 Grasp the handle and pull out the cartridge. Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Firmly shake the cartridge side-to-side several times to redistribute the toner.

  • Page 202: Replacing The Photoconductor

    Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies.
  • Page 203 When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end-of-life, print quality significantly decreases. To replace the photoconductor: Turn the printer off. Open the front door.
  • Page 204 Lower Side Door A. Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. Unpack the new photoconductor. Maintaining the printer...
  • Page 205 Align and insert the end of the photoconductor. Remove the tape from the top of the photoconductor. Maintaining the printer...
  • Page 206 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. Close Side Door A. Maintaining the printer...

  • Page 207: Moving The Printer

    Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.
  • Page 208 Follow these guidelines to avoid personal injury or printer damage: Use at least four people or a properly rated mechanical handling system to lift the printer. • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. •...
  • Page 209 Place the tray into the printer. Remove the cable cover. Maintaining the printer...

  • Page 210: Moving The Printer To Another Location

    Disconnect the optional drawer connector. Attach the cable cover. Lift the printer off the trays. Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart •...

  • Page 211: Shipping The Printer

    Avoid severe jarring movements. • Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer...

  • Page 212: Administrative Support

    This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server...

  • Page 213: Checking The Device Status

    Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: Type the printer IP address in the address field of your Web browser.

  • Page 214: Restoring The Factory Default Settings

    Touch Settings. Touch General Settings. Touch the down arrow until Screen Brightness appears. Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20–100 (100 is the factory default setting). Touch Submit. Touch Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings.

  • Page 215: Troubleshooting

    Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...

  • Page 216: Understanding Printer Messages

    Understanding printer messages An error has occured with the Flash Drive. Please remove and re- insert the drive. Try one or more of the following: Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacing. •...
  • Page 217 Change <input src> to <Custom String> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: Select the paper tray with the correct paper size or type.

  • Page 218: Disk Corrupted

    Change <input src> to <type> <size> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: Select the paper tray with the correct paper size or type.

  • Page 219: Empty The Hole Punch Box

    Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk. Empty the hole punch box Empty the hole punch box, and then reinsert it into the finisher. Wait for the message to clear. Weblink server not set up.
  • Page 220 Load <src> with <x> <src> is a tray or feeder, and <x> is a paper type or size. Try one or more of the following: Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. •...
  • Page 221 Load manual feeder with <x> <x> is a paper type or size. Try one or more of the following: Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. • If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

  • Page 222: Remove Paper From All Bins

    Load Staples [G5, G11, G12] Try one or more of the following: Replace the specified staple cartridge in the finisher. • Touch Continue to clear the message and continue printing. • Touch Cancel job to cancel the print job. • Memory full, cannot print faxes There is not enough memory to print the fax job.

  • Page 223: Restore Held Jobs

    Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully • scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP. Touch Restart job if job recovery is active.

  • Page 224: Scan Document Too Long

    Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scanner jam, remove all originals from the scanner Clear all original documents from the scanner.

  • Page 225: Insufficient Memory To Support Resource Save Feature

    Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the • paper is large enough for the data being printed. Cancel the current print job. • 34 Incorrect media, check <input src> guides Try one or more of the following: Load the appropriate paper or other specialty media in the tray.

  • Page 226: Memory Full

    38 Memory full Try one or more of the following: Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. • 39 Complex page, some data may not have printed Try one or more of the following: Touch Continue to clear the message and continue printing.

  • Page 227: Standard Network Software Error

    54 Network <x> software error <x> is the number of the network connection. Try one or more of the following: Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. •...

  • Page 228: Standard Parallel Port Disabled

    56 Serial port <x> disabled <x> is the number of the serial port. Try one or more of the following: Touch Continue to clear the message. • The printer discards any data received through the serial port. Make sure the Serial Buffer menu item is not set to Disabled. •...

  • Page 229: Too Many Disks Installed

    Remove the additional bins. Connect the power cord to a properly grounded outlet. Turn the printer power back on. 58 Too many disks installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the extra disks. Connect the power cord to a properly grounded outlet.

  • Page 230: Unformatted Disk

    The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Continue appears, and then press...

  • Page 231: Clearing Jams

    Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations Make sure the paper lies flat in the tray.

  • Page 232: Understanding Jam Numbers And Locations

    Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
  • Page 233 Jam numbers What to do Remove all media from the multipurpose feeder. Flex and stack the media. Reload the multipurpose feeder. Adjust the paper guide. 280–281 Open Door A, and then remove the jam. Lift Door F, and then remove the jam. Lift Door F, and then remove the jam.

  • Page 234: Paper Jam

    Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A. 202 paper jam Open Door A by pushing the release latch up and lowering the door.
  • Page 235 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A. 203, 230–231 paper jams 203 paper jam Open Door A by pushing the release latch up and lowering the door.
  • Page 236 Open Door E by pushing the release latch and lowering the door. Pull the jam up. Close Door E. Close Door A. Troubleshooting...
  • Page 237 230 paper jam Open Door D. Remove the jam. Close Door D. Troubleshooting...
  • Page 238 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Open Door E by pushing the release latch and lowering the door.
  • Page 239 Pull the jam up. Close Door E. Close Door A. 231 paper jam Open Door D. Troubleshooting...
  • Page 240 Remove the jam. Close Door D. Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Troubleshooting...

  • Page 241: X Paper Jam

    Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A. 24x paper jam Jam in Tray 1 Remove Tray 1 from the printer.
  • Page 242 Remove the jam. Insert Tray 1. If all jams are cleared, then the printer resumes printing. Clearing Area A Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 243 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A. Clearing Area B Open Door B.
  • Page 244 Pull the jam up and toward you. Close Door B. Touch Continue. Clearing Area C Open Door C. Troubleshooting...
  • Page 245 Pull the jam up and toward you. Close Door C. Touch Continue. 250 paper jam Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

  • Page 246: Paper Jams

    280–282 paper jams 280-281 paper jams Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
  • Page 247 Open Door F. Remove the jam. Close Door F. Troubleshooting...
  • Page 248 282 paper jam Open Door F. Remove the jam. Close Door F. Troubleshooting...

  • Page 249: Staple Jams

    283, 289 staple jams 283 paper jam Lift Door H. Remove the jam. Close Door H. 289 staple error Open Door G. Troubleshooting...
  • Page 250 Hold the lever on the staple cartridge holder, and move the holder to the right. Firmly pull the colored tab to remove the staple cartridge. Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet.
  • Page 251 Press down on the staple guard until it snaps securely into place. Push the cartridge holder firmly into the stapler until the holder clicks into place. Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly. Troubleshooting...
  • Page 252 28x paper jam 284 paper jam Open Door F. Remove the jam. Close Door F. Troubleshooting...
  • Page 253 Open Door G. Remove the jam. Close Door G. Lift Door H. Remove the jam. Close Door H. Troubleshooting...
  • Page 254 285–286 paper jams Lift Door H. Remove the jam. Close Door H. 287–288 paper jams Open Door F. Troubleshooting...
  • Page 255 Remove the jam. Close Door F. Open Door G. Remove the jam. Close Door G. 290–294 paper jams Remove all original documents from the ADF. Lift the ADF cover latch. Troubleshooting...
  • Page 256 Open the ADF cover, and then remove any jammed paper. Raise the sheet guard. Turn the paper advance wheel to the left to remove any jammed pages. Close the ADF cover. Troubleshooting...
  • Page 257 Open the scanner cover, and remove any jammed pages. Close the scanner cover. Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following: Touch Continue if no scan job is active when the message appears.

  • Page 258: Solving Printing Problems

    Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. Troubleshooting...

  • Page 259: Confidential And Other Held Jobs Do Not Print

    AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.

  • Page 260: Job Prints From The Wrong Tray Or On The Wrong Paper

    Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.

  • Page 261: Solving Copy Problems

    AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.

  • Page 262: Poor Copy Quality

    Poor copy quality These are some examples of poor copy quality: Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...

  • Page 263: Solving Scanner Problems

    ATTERNS MOIRÉ APPEAR IN THE OUTPUT On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. • EXT IS LIGHT OR DISAPPEARING On the Copy screen, touch the Text icon.

  • Page 264: Scan Was Not Successful

    Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer.

  • Page 265: Solving Fax Problems

    Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.

  • Page 266: Cannot Send Or Receive A Fax

    Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: Telephone...

  • Page 267: Can Send But Not Receive Faxes

    EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE Call Waiting can disrupt fax transmissions.

  • Page 268: Can Receive But Not Send Faxes

    HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.

  • Page 269: Solving Option Problems

    Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.

  • Page 270: Memory Card

    If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Solving 2,000-sheet drawer problems...

  • Page 271: Solving Paper Feed Problems

    Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS Make sure the ISP is securely attached to the printer system board.

  • Page 272: Solving Print Quality Problems

    AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.

  • Page 273: Blank Pages

    Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. Touch the down arrow until Print Quality Pages appears. Touch Print Quality Pages. The print quality test pages print.

  • Page 274: Ghost Images

    Ghost images HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.

  • Page 275: Paper Curl

    HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: For Windows users, specify the size from Print Properties.

  • Page 276: Print Is Too Dark

    HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.

  • Page 277: Print Is Too Light

    HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.

  • Page 278: Repeating Defects

    HE TONER IS LOW When 88 Cartridge Low appears, order a new toner cartridge. HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.)

  • Page 279: Streaked Horizontal Lines

    These are possible solutions. Try one or more of the following: NSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. HECK THE PAPER TYPE Try a different type of paper. •...

  • Page 280: Streaked Vertical Lines

    HE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see.

  • Page 281: Toner Fog Or Background Shading Appears On The Page

    Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. HE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. HERE IS TONER IN THE PAPER PATH Contact Customer Support.

  • Page 282: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.

  • Page 283: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 284 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.

  • Page 285: Noise Emission Levels

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 286: Energy Star

    This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S.

  • Page 287: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.

  • Page 288: Laser Advisory Label

    A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
  • Page 289 CCC EMC notice BSMI notice Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile. Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).

  • Page 290: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 291: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 292: Regulatory Notices For Wireless Products

    Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé...

  • Page 293: Notice To Users In Brazil

    Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario. (Res.ANATEL 282/2001). Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
  • Page 294 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
  • Page 295 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.

  • Page 296: Statement Of Limited Warranty

    Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 297: Extent Of Limited Warranty

    Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 298 Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
  • Page 299 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 300 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
  • Page 301 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.

  • Page 302: Index

    Index Numerics 1,150--sheet tray loading 57 1565 Emulation error, load emulation option 230 2,000-sheet dual input trays installing 35 loading 57 2,000-sheet high capacity feeder installing 35 2000-sheet high capacity feeder loading 56 298.01 Scanner Missing 230 30 Invalid refill, change cartridge 224 31.yy Replace defective or missing cartridge 224...
  • Page 303 checking an unresponsive scanner 263 checking device status on Embedded Web Server 213 checking virtual display on Embedded Web Server 212 cleaning exterior of the printer 196 scanner glass 197 cleaning kit ordering 200 clearing jams 289 staple error 249 Close cover <x>...
  • Page 304 configuring the e-mail settings 97 creating shortcuts using the Embedded Web Server 97 creating shortcuts using the touch screen 97 setting up e-mail function 96 using shortcut numbers 98 using the address book 98 using the touch screen 98 factory defaults, restoring printer control panel menus 214 fax connection connecting the printer to the wall...
  • Page 305 280–281 246 282 246 283 249 284 252 285–286 252 287–288 252 290–294 255 293 257 labels, paper tips 75 letterhead copying to 86 loading, 2000-sheet high capacity feeder 56 loading, multipurpose tray 72 loading, trays 72 tips 72 letterhead, printing on for Macintosh users 72 for Windows users 72 LexLink menu 147...
  • Page 306 flash memory card 29 hard disk 31 internal 25 internal print server 30 memory card 27 memory cards 25 networking 25 port interface card 30 ports 25 options, touch-screen copy 92, 93, 94 e-mail 100, 101, 102 fax 114, 115 FTP 120, 121 scan to computer 124, 125, 126 ordering...
  • Page 307 34 Incorrect media, check <input src> guides 225 34 Short paper 224 35 Insufficient memory to support Resource Save feature 225 37 Insufficient memory for Flash Memory Defragment operation 225 37 Insufficient memory to collate job 225 37 Insufficient memory, some Held Jobs were deleted 225 37 Insufficient memory, some held jobs will not be restored 225...
  • Page 308 Statement paper 55 publications, finding 9 Quality menu 186 Quiet Mode 22 recycled paper using 21 recycling Lexmark products 23 toner cartridges 24 WEEE statement 286 reducing a copy 88 registration scanner 197 Remove paper from <linked bin set name> 222 Remove paper from all bins 222 Remove paper from bin <x>...
  • Page 309 telecommunication notices 289, 290, 291, 292 tips card stock 75 envelopes 74 labels, paper 75 letterhead 72 transparencies 74 toner cartridges recycling 24 replacing 200 toner darkness adjusting 83 touch screen buttons 17 transparencies loading 59 making 85 tips 74 tray linking 62 tray unlinking 62 trays...

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