Step
3
Perform a POR.
Does the error remain when the power is turned off/on?
843.24 Image processing failure
Step
1
Check the connections of the scanner controller card
assembly.
Are the connectors of the scanner controller card assembly
connected properly?
2
Check the software version for the scanner controller card
assembly.
Is the version of the software of the scanner controller card
assembly correct?
2
Perform a POR.
Does the error remain when the power is turned off/on?
843.25 Scanner controller card assembly failure 1
Step
1
Check the connection of each scanner controller card
assembly connector.
Is each connector of scanner controller card assembly
connected properly?
2
Perform a POR.
Does the error remain when the power is turned off/on?
Check
Check
Check
7500-432, -632, and -832
Yes
No
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Yes
No
Go to step 2.
Connect each
connector of the
scanner
controller card
assembly
properly.
Go to step 3.
Upgrade the
software of the
scanner
controller card
assembly.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Yes
No
Go to step 2.
Connect each
connector of
scanner controller
card assembly
properly.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Diagnostic information
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