Page 1 X860de, X862de, X864de User's Guide March 2012 www.lexmark.com Machine type(s): 7500 Model(s): 432, 632, 832...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Thank you for choosing this printer!......................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................12 Basic functions of the scanner.........................13 Understanding the ADF and scanner glass....................14 Understanding the printer control panel....................15 Understanding the home screen......................16 Using the touch-screen buttons......................18 Minimizing your printer's environmental impact........23...
Page 3 Contents Loading B5 or Executive paper sizes......................58 Loading the 2000‑sheet high capacity feeder..................58 Loading the 2,000-sheet dual input trays....................60 Loading the multipurpose feeder......................62 Loading letter‑ or A4‑size paper in the short-edge orientation..............64 Linking and unlinking trays........................64 Paper and specialty media guidelines............67 Paper guidelines............................67 Storing paper............................69 Supported paper sizes, types, and weights.....................69...
Page 4 Contents E-mailing color documents........................104 Canceling an e-mail..........................104 Understanding e-mail options.......................104 Faxing......................107 Getting printer ready to fax........................107 Sending a fax............................112 Creating shortcuts..........................113 Using shortcuts and the address book....................115 Customizing fax settings........................116 Canceling an outgoing fax........................117 Understanding fax options........................118 Improving fax quality..........................119 Holding and forwarding faxes.......................120 Scanning to an FTP address..............122 Scanning to an FTP address........................122...
Page 5 Contents Maintaining the printer................200 Cleaning the exterior of the printer......................200 Cleaning the scanner glass........................201 Adjusting scanner registration......................201 Storing supplies.............................202 Conserving supplies..........................202 Checking the status of supplies......................202 Ordering supplies..........................203 Replacing supplies..........................204 Moving the printer..........................211 Administrative support................216 Finding advanced networking and administrator information.............216 Using the Embedded Web Server......................216 Checking the virtual display........................216 Checking the device status........................217...
Page 6 Contents Edition notice............................288 Power consumption..........................292 Index......................308...
Page 7: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 9: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 10: Selecting A Location For The Printer
The printer software is located in the printer Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation Note: Select your country or region, and then select •...
Page 11 Learning about the printer – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 460 mm (18.1 in.) 640 mm (25.2 in.) 460 mm (18.1 in.) 200 mm (7.9 in.) 1724 mm (67.9 in.)
Page 12: Printer Configurations
Learning about the printer Printer configurations Basic model Scanner Printer control panel Standard exit bin Multipurpose feeder Tray 1 (standard tray) Tray 2 Tray 3 Tray 4...
Page 13: Basic Functions Of The Scanner
Learning about the printer Configured model Finisher High capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. •...
Page 14: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 15: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers, letters, or symbols on the display. Dial Pause • Press to cause a two- or three-second dial pause in a fax number.
Page 16: Understanding The Home Screen
Learning about the printer Item Description Home Press to return to the home screen. Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. •...
Page 17 Learning about the printer HELD JOBS Ready Touch any button to begin. Display item Description Copy Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. E-mail Opens the E-mail menus Menus Opens the menus.
Page 18: Using The Touch-Screen Buttons
Learning about the printer Display item Function Release Held Faxes If this button is shown, then there are held faxes with a scheduled hold time previously set. To access the list of held faxes, touch this button. Search Held Jobs Searches on any of the following items and returns search results: •...
Page 19: Sample Touch Screen
Learning about the printer Sample touch screen Button Function Home Returns to the home screen Scroll down Opens a drop‑down list Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow...
Page 20: Other Touch-Screen Buttons
Learning about the printer Button Function Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button.
Page 21 Learning about the printer Button Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job •...
Page 22 Learning about the printer Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location Menus >...
Page 23: Minimizing Your Printer's Environmental Impact
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 24: Reducing Printer Noise
Minimizing your printer's environmental impact Available settings range from 1–240 minutes. Factory default setting Printer machine type 1 minute X860 5 minutes X862 60 minutes X864 Using the Embedded Web Server Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
Page 25: Recycling
Submitting changes appears. Recycling Lexmark strives to be an environmentally responsible provider of products and services. From the way we design with the environment in mind, to how we engineer our packaging to reduce materials, all the way to the collection programs we provide and our environmentally progressive approaches to recycling.
Page 26: Returning Lexmark Cartridges For Reuse Or Recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
Page 27: Additional Printer Setup
Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 28: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29: Installing A Memory Card
Additional printer setup Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory and firmware card connectors Memory card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory...
Page 30 Additional printer setup Open the memory card connector latches. Align the notch on the memory card with the ridge on the connector. Push the memory card straight into the connector until it clicks into place. Reattach the system board cover.
Page 31: Installing A Flash Memory Or Firmware Card
Additional printer setup Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32: Installing An Internal Print Server Or Port Interface Card
Additional printer setup Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Reattach the system board cover. Installing an internal print server or port interface card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 33: Installing A Printer Hard Disk
Additional printer setup Push the internal print server or port interface card firmly into the card connector on the system board. Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray.
Page 34 Additional printer setup Attach the ribbon cable to the hard disk. Attach the mounting plate to the hard disk with the screws. Press the ribbon cable connector into the hard disk connector on the system board.
Page 35: Reinstalling The System Board
Additional printer setup Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Reinstall the system board. Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 36: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory...
Page 37: Installing Optional Trays
Additional printer setup Installing optional trays The printer supports the following optional input sources: • 2 Tray Module (two 500‑sheet trays) • 2,000‑sheet dual input trays • 2,000‑sheet high capacity feeder • Duplex unit CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.
Page 38: Attaching Cables
Additional printer setup Duplex unit Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Align the printer with the tray, and then lower the printer into place. Turn the printer back on. Set the printer software to recognize the optional input source.
Page 39: Verifying Printer Setup
Additional printer setup USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
Page 40: Setting Up The Printer Software
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 41: Updating Available Options In The Printer Driver
Additional printer setup Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Do one of the following: In Windows Vista Click...
Page 42: Setting Up Wireless Printing
Additional printer setup From the pop‑up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. •...
Page 43 Additional printer setup Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. Insert the Software and Documentation CD. Click Install. Click Agree. Click Suggested. Click Wireless Network Attach.
Page 44: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the on‑screen instructions to complete the software installation.
Page 45 Additional printer setup Enter the printer information Access the AirPort options. In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. From the Applications folder, double‑click Internet Connect.
Page 46 Additional printer setup Configure the printer for wireless access Type the name of your network (SSID) in the appropriate field. Select Infrastructure as your Network Mode if you are using a wireless router. Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network.
Page 47: Installing The Printer On A Wired Network
Additional printer setup Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. Double‑click the Utilities folder. Locate and double‑click Printer Setup Utility or Print Center. From the Printer List, choose Add.
Page 48: For Macintosh Users
Additional printer setup If the CD does not launch after a minute, then do the following: Click , or click Start and then click Run. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 49 Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go >...
Page 50: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 51 Additional printer setup For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 52: Setting Up Serial Printing
Additional printer setup Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 53 Additional printer setup In Windows Vista Click Click Control Panel. Click System and Maintenance. Click System. Click Device Manager. In Windows XP Click Start. Click Control Panel. Click Performance and Maintenance. Click System. From the Hardware tab, click Device Manager. In Windows 2000 Click Start.
Page 54: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 55: Loading The Standard Or Optional 500-Sheet Trays
Loading paper and specialty media Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types.
Page 56 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown.
Page 57: Loading A5 Or Statement Paper Sizes
Loading paper and specialty media Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5‑...
Page 58: Loading B5 Or Executive Paper Sizes
Loading paper and specialty media Loading B5 or Executive paper sizes The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the paper trays, but not both.
Page 59 Loading paper and specialty media If you are loading paper with a different width or length, then adjust the width and length guides. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 60: Loading The 2,000-Sheet Dual Input Trays
Loading paper and specialty media Load paper in the tray with the print side down. • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. Insert the tray.
Page 61 Loading paper and specialty media Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 62: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper, how to turn an envelope for printing, and how to load letterhead paper for simplex and duplex printing.
Page 63 Loading paper and specialty media Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line.
Page 64: Loading Letter- Or A4-Size Paper In The Short-Edge Orientation
Loading paper and specialty media Loading letter‑ or A4‑size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want to load letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing. Make sure the printer is off.
Page 65: Assigning A Custom Paper Type Name
Loading paper and specialty media To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 66 Loading paper and specialty media Click Submit. Submitting Selection appears. Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the picklist next to your custom name. Click Submit. Submitting Selection appears.
Page 67: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long.
Page 68: Unacceptable Paper
Paper and specialty media guidelines Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 69: Storing Paper
Paper and specialty media guidelines Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Page 70 Paper and specialty media guidelines Paper size Dimensions Standard 500‑sheet trays (Tray 1 Multipurpose feeder and Tray 2) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) 184.2 x 266.7 mm Executive (7.25 x 10.5 in.)
Page 71: Optional Input Trays
Paper and specialty media guidelines Optional input trays Paper size Dimensions Optional Optional 2,000‑sheet high Duplex unit 2,000‑sheet dual capacity feeder input trays 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.) 297 x 420 mm (11.7 x 16.5 in.)
Page 72: Supported Paper Types And Weights
Paper and specialty media guidelines Paper size Dimensions Optional Optional 2,000‑sheet high Duplex unit 2,000‑sheet dual capacity feeder input trays Universal 182 x 431 mm (7.1 x 16.9 in.) to Note: Turn size 139.7 x 297 mm sensing off to (5.5 x 11.7 in.) support universal sizes that are close...
Page 73 Paper and specialty media guidelines Paper type Standard Multipurpose Optional Optional Optional Duplex unit 500‑sheet trays tray 500‑sheet 2,000‑sheet 2,000‑sheet (Tray 1 and Tray trays dual input high capacity trays feeder Paper Card stock Transparencies Paper Labels Bond Letterhead Envelopes...
Page 74: Printing
Printing Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 235 and “Storing paper” on page 69. Printing a document Load paper into a tray or drawer.
Page 75: Printing On Specialty Media
Printing Customize the settings as needed in the Print dialog: With a document open, choose File > Print. Select a Paper Source option, and then choose the tray loaded with the appropriate paper. Click Print. Printing on specialty media Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.
Page 76 Printing Short‑edge orientation Long‑edge orientation Without finisher Without finisher High capacity feeder Without finisher With finisher Simplex (one-sided) printing Simplex (one-sided) printing Duplex (two-sided) printing Duplex (two-sided) printing...
Page 77: Multipurpose Tray
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 78: Tips On Using Labels
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
Page 79: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 80: Printing From A Flash Drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xps, and .dcx. Lexmark has tested and approved the following USB flash memory devices: •...
Page 81 Printing Notes: • Hi‑Speed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. •...
Page 82: Printing Information Pages
Printing Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears. On the home screen, touch Menus. Touch Reports. Touch the up or down arrow until Print Fonts appears, and then touch Print Fonts. Touch PCL Fonts or PostScript Fonts.
Page 83: Canceling A Print Job From The Computer
Printing Touch Delete Selected Jobs. Canceling a print job from the computer For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double‑click the printer icon. Select the job to cancel. From the keyboard, press Delete. In Windows XP: Click Start.
Page 84: Supported Finishing Features
Printing From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Supported finishing features Standard bin Finisher Bin 1 Finisher Bin 2 Finisher Bin 3 Standard bin •...
Page 85 Printing Finisher Bin 2 finishing features Size Three‑ or Offset Single staple Dual staple Two‑hole punch Four‑hole punch Note: Supported Note: Supported only if feeding only if feeding orientation is long orientation is long edge. edge. Executive Folio JIS B4 JIS B5 Legal Letter...
Page 86: Adjusting Toner Darkness
Printing Bin 3 finishing features Size Bi fold Booklet fold Saddle staple A4 (only SEF) Executive Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Page 87: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 88: Copying Photos
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed.
Page 89: Customizing Copy Settings
Copying Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 90: Copying A Document That Contains Mixed Paper Sizes
Copying On the home screen, touch Copy. Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, then you will need to also select the paper size and type. Touch Copy It.
Page 91: Reducing Or Enlarging Copies
Copying Copying on both sides of the paper (duplexing) Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 92: Collating Copies
Copying • Photograph—Used when the original document is a high-quality photograph or inkjet print • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Touch Copy It.
Page 93: Copying Multiple Pages Onto A Single Sheet
Copying • Between Pages Touch Done. Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: •...
Page 94: Placing Information On Copies
Copying Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 95: Canceling A Copy Job
Copying Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 96: Understanding The Copy Screens And Options
Copying Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. • Touch a paper size button to select it as the “Copy from” setting. The copy screen appears with your new setting displayed.
Page 97: Advanced Imaging
Copying • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Sides (Duplex) Use this option to select duplex settings.
Page 98: Improving Copy Quality
Copying Separator Sheets This option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on. Margin Shift This option increases the size of the margin a specified distance.
Page 99 Copying Question When should I use Printed Use Printed Image mode when copying halftone photographs, graphics such as documents Image mode? printed on a laser printer, or pages from a magazine or newspaper When should I use Use Photograph mode when the original document is a high-quality photograph or inkjet Photograph mode? print.
Page 100: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 101: Creating An E-Mail Shortcut
E-mailing Configuring the e‑mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 102: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 103: Customizing E-Mail Settings
E-mailing Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 104: E-Mailing Color Documents
E-mailing • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 105 E-mailing Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding This option tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.
Page 106: Advanced Options
E-mailing • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 107: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 108: Choosing A Fax Connection
Faxing Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 109: Connecting To An Analog Telephone Line
Faxing Connecting to an analog telephone line If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 110: Connecting To A Pbx Or Isdn System
Faxing Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 111: Connecting To An Adapter For Your Country Or Region
Faxing Touch Distinctive Ring Settings. Touch the arrow for the pattern setting you want to change. Touch Submit. Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region •...
Page 112: Sending A Fax
Faxing Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 113: Creating Shortcuts
Faxing Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press .
Page 114: Creating A Fax Destination Shortcut Using The Touch Screen
Faxing Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 115: Using Shortcuts And The Address Book
Faxing Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.
Page 116: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 117: Canceling An Outgoing Fax
Faxing Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.
Page 118: Understanding Fax Options
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 119: Improving Fax Quality
Faxing Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Page 120: Holding And Forwarding Faxes
Faxing Question When should I use Photo Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or mode? newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time.
Page 121 Faxing Click Fax Settings. Click Analog Fax Setup. From the Fax Forwarding menu under Fax Receive settings, select one of the following: • Print • Print and Forward • Forward From the “Forward to” menu, select one of the following: •...
Page 122: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 123: Creating Shortcuts
Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 124: Understanding Ftp Options
Scanning to an FTP address Enter a shortcut number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut. Enter a name for the shortcut. Touch Enter.
Page 125 Scanning to an FTP address Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 126: Improving Ftp Quality
Scanning to an FTP address Improving FTP quality Question When should I use Text • Use Text mode when text preservation is the main goal of sending a document to an FTP site, mode? and preserving images copied from the original document is not a concern. •...
Page 127: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 128: Scanning To A Flash Drive
Scanning to a computer or flash drive If you are loading a document into the ADF, then adjust the paper guides. Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles.
Page 129: Default Content
Scanning to a computer or flash drive • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. •...
Page 130: Improving Scan Quality
Scanning to a computer or flash drive Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging •...
Page 131: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page SMTP Setup Substitute Size Network <x>...
Page 132: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • Only an installed paper source will appear as a menu setting.
Page 133 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 134 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 135: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 136: Substitute Size Menu
Understanding printer menus Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available substitutions are Statement/A5 allowed.
Page 137 Understanding printer menus Menu item Description Rough Envelope Texture Specifies the relative texture of the rough envelopes loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 138: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 139: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 140: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 3–14.17 inches (76–360 mm) •...
Page 141: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–17 inches Notes: 76–432 mm • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Page 142: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Link Optional • Bins assigned the same name are automatically Type Assignment linked unless Link Optional is selected. •...
Page 143 TCP/IP address information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers.
Page 144: Network/Ports Menu
Understanding printer menus Menu item Description Asset Report Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Description Active NIC...
Page 145 Understanding printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3K to <maximum size allowed> • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 146: Standard Usb Menu
Understanding printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 147: Network Reports Menu
Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 148: Tcp/Ip Menu
Understanding printer menus Menu item Description View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes:...
Page 149: Ipv6 Menu
Understanding printer menus Menu item Description Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting. Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol.
Page 150: Wireless Menu
Understanding printer menus Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports >...
Page 151: Netware Menu
Understanding printer menus NetWare menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare Menu item Description Activate Activates NetWare support Note: No is the factory default setting. View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server.
Page 152 Understanding printer menus Menu item Description Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specifies the amount of time in seconds before the server stops trying to send the e‑mail 5–30 Note: 30 seconds is the factory default setting.
Page 153: Security Menu
Understanding printer menus Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 154: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 155: Security Audit Log Menu
Understanding printer menus Menu item Description Scheduled Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 156: Settings Menu
Understanding printer menus Menu item Description Automatically Observe DST Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Custom Time Zone Setup Set up your time zone. Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting.
Page 157 Understanding printer menus Menu item Description Eco-Mode Minimizes the use of energy, paper, or specialty media Notes: Energy • Off is the factory default setting. Off resets the printer to its Energy/Paper factory default settings. Paper • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not.
Page 158 Understanding printer menus Menu item Description Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single Hole Punch Alarm Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps.
Page 159 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits for additional data before canceling a print job Wait Timeout Disabled Notes: 15–65535 sec • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 160: Copy Settings Menu
Understanding printer menus Copy Settings menu Menu item Description Content Specifies the type of content contained in the copy job Text/Photo Notes: Photograph • Text/Photo is the factory default setting. Text/Photo is used when the original Printed Image documents are a mixture of text and graphics or pictures. Text •...
Page 161 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal...
Page 162 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the top left of the page Top left Notes: Top left • Off is the factory default setting for Top left. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 163 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the bottom left of the page Bottom left Notes: Bottom left • Off is the factory default setting for Bottom left. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 164: Fax Settings Menu
Understanding printer menus Menu item Description Overlay Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting. Confidential Copy Draft Urgent Custom Custom Overlay Specifies custom overlay text Allow priority copies Allows interruption of a print job to copy a page or document Note: On is the factory default setting.
Page 165 Understanding printer menus General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options. Off by default On by default Never Use Always Use Include To field Include From field...
Page 166 Understanding printer menus Menu item Description Cancel Faxes Specifies whether the printer may cancel fax jobs Allow Note: If Cancel Faxes is not enabled, it will not appear as an option. Don't Allow Caller ID Specifies type of caller ID being used Note: FSK is the factory default setting.
Page 167 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 168 Understanding printer menus Menu item Description Dial Mode Specifies the dialing sound, either as a tone or a pulse. Tone Pulse Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs...
Page 169 Understanding printer menus Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a fax 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting.
Page 170 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Forward Print Print and Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Page 171 Understanding printer menus Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Selects the source of the paper used for printing logs Tray <x> Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number...
Page 172 Understanding printer menus Menu item Description Double Ring Answers calls with a double‑ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 173: E‑Mail Settings Menu
Understanding printer menus Menu item Description Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
Page 174 Understanding printer menus Menu item Description E‑mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Specifies the maximum e-mail size in kilobytes Max e‑mail size Note: E-mail above the specified size is not sent.
Page 175 Understanding printer menus Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9...
Page 176 Understanding printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • “Best for content” is the factory default setting. •...
Page 177 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Page 178: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 179 Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Universal 4 x 6 in.
Page 180 Understanding printer menus Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x>...
Page 181: Flash Drive Menu
Understanding printer menus Menu item Description Contrast Specifies the contrast of the output 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting.
Page 182 Understanding printer menus Menu item Description Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
Page 183 Understanding printer menus Menu item Description Photo JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image 5–90 Notes: • 50 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 184: Print Settings
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 185 Understanding printer menus Menu item Description Sides (Duplex) Enables duplex printing (two-sided printing) Staple Enables stapling Note: Off is the factory default setting. Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge...
Page 186: Setup Menu
Understanding printer menus Menu item Description Separator Source Specifies a paper source Tray <x> Manual Feeder Envelope Feeder Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu...
Page 187 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 188: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 189 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 190: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. •...
Page 191: Utilities Menu
Understanding printer menus Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Page 192: Pdf Menu
Understanding printer menus Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Do Not Delete Note: Delete Now is the default setting. Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 193: Postscript Menu
Understanding printer menus Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 194 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 195 Understanding printer menus Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 •...
Page 196: Html Menu
Understanding printer menus HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not specify a Apple Chancery Joanna MT font.
Page 197: Booklet Adjustments Menu
Understanding printer menus Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: •...
Page 198: Help Menu
Understanding printer menus To access the Booklet Adjustments menu: Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears. Touch the down arrow until Booklet Adjustments appears.
Page 199 Understanding printer menus Menu item Description Print all guides Prints all the guides Copy guide Provides information about making copies and changing settings E‑mail guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and changing settings Fax guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings...
Page 200: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 201: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. White underside of the ADF cover White underside of the scanner cover Scanner glass...
Page 202: Storing Supplies
Maintaining the printer Touch the up or down arrow until Scanner Manual Registration appears. Touch Scanner Manual Registration. Touch the left and right arrows to change the settings. Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 203: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 204: Replacing Supplies
Maintaining the printer Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Part number Staple Cartridges–3 pack 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen.
Page 205 Maintaining the printer Grasp the handle and pull out the cartridge. Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Firmly shake the cartridge side-to-side several times to redistribute the toner.
Page 206: Replacing The Photoconductor
Maintaining the printer Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies.
Page 207 Maintaining the printer When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end‑of‑life, print quality significantly decreases. To replace the photoconductor: Turn the printer off.
Page 208 Maintaining the printer Lower Side Door A. Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. Unpack the new photoconductor.
Page 209 Maintaining the printer Align and insert the end of the photoconductor. Remove the tape from the top of the photoconductor.
Page 210 Maintaining the printer Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. Close Side Door A.
Page 211: Moving The Printer
Maintaining the printer Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.
Page 212 Maintaining the printer Follow these guidelines to avoid personal injury or printer damage: • Use at least four people or a properly rated mechanical handling system to lift the printer. • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. •...
Page 213 Maintaining the printer Place the tray into the printer. Remove the cable cover.
Page 214 Maintaining the printer Disconnect the optional drawer connector. Attach the cable cover. Lift the printer off the trays.
Page 215: Moving The Printer To Another Location
Maintaining the printer Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.
Page 216: Administrative Support
Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Page 217: Checking The Device Status
Administrative support Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: Type the printer IP address in the address field of your Web browser.
Page 218: Restoring The Factory Default Settings
Administrative support Touch Settings. Touch General Settings. Touch the down arrow until Screen Brightness appears. Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20–100 (100 is the factory default setting). Touch Submit. Touch Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings.
Page 219: Troubleshooting
Troubleshooting Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 220: Understanding Printer Messages
Troubleshooting Understanding printer messages An error has occured with the Flash Drive. Please remove and re-insert the drive. Try one or more of the following: • Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacing. Change <input src>...
Page 221 Troubleshooting Change <input src> to <Custom String> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: •...
Page 222 Troubleshooting Change <input src> to <type> <size> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: •...
Page 223: Disk Corrupted
Troubleshooting Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk.
Page 224 Troubleshooting Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray <x> Insert the specified tray into the printer. Load <src>...
Page 225 Troubleshooting • Cancel the current job. Load <input src> with <size> Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.
Page 226: Remove Paper From All Bins
Troubleshooting Load Manual Feeder with <size> Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.
Page 227: Remove Paper From Standard Output Bin
Troubleshooting If removing the paper does not clear the message, then touch Continue. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace all originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.
Page 228: Scan Document Too Long
Troubleshooting Replace jammed originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. Try one or more of the following: • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message. •...
Page 229: Yy Replace Defective Or Missing Cartridge
Troubleshooting 31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one.
Page 230: Insufficient Memory For Flash Memory Defragment Operation
Troubleshooting 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs.
Page 231: Defective Flash Detected
Troubleshooting 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: •...
Page 232: Standard Parallel Port Disabled
Troubleshooting • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: Turn the printer power off. Unplug the power cord from the wall outlet.
Page 233: Too Many Bins Attached
Troubleshooting 56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs.
Page 234: Too Many Trays Attached
Troubleshooting Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 235: Clearing Jams
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred.
Page 236: Understanding Jam Numbers And Locations
Troubleshooting • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. •...
Page 237 Troubleshooting Jam numbers What to do 200–202 Open Door A, and then remove the jam. Open Doors A and E, and then remove any jams. Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams. Lower the duplex unit (Door D), and then remove the jam.
Page 238 Troubleshooting 200–201 paper jams Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 239: Paper Jam
Troubleshooting 202 paper jam Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 240 Troubleshooting 203, 230–231 paper jams 203 paper jam Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 241 Troubleshooting Pull the jam up. Close Door E. Close Door A. 230 paper jam Open Door D.
Page 242 Troubleshooting Remove the jam. Close Door D. Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 243 Troubleshooting Open Door E by pushing the release latch and lowering the door. Pull the jam up. Close Door E. Close Door A.
Page 244 Troubleshooting 231 paper jam Open Door D. Remove the jam. Close Door D.
Page 245 Troubleshooting Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 246: X Paper Jam
Troubleshooting 24x paper jam Jam in Tray 1 Remove Tray 1 from the printer. Remove the jam. Insert Tray 1. If all jams are cleared, then the printer resumes printing.
Page 247 Troubleshooting Clearing Area A Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 248 Troubleshooting Clearing Area B Open Door B. Pull the jam up and toward you. Close Door B. Touch Continue.
Page 249 Troubleshooting Clearing Area C Open Door C. Pull the jam up and toward you. Close Door C. Touch Continue.
Page 250 Troubleshooting 250 paper jam Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper into the multipurpose feeder.
Page 251 Troubleshooting Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A.
Page 252 Troubleshooting 282 paper jam Open Door F. Remove the jam. Close Door F.
Page 253: Staple Jams
Troubleshooting 283, 289 staple jams 283 paper jam Lift Door H. Remove the jam. Close Door H. 289 staple error Open Door G.
Page 254 Troubleshooting Hold the lever on the staple cartridge holder, and move the holder to the right. Firmly pull the colored tab to remove the staple cartridge. Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet.
Page 255 Troubleshooting Press down on the staple guard until it snaps securely into place. Push the cartridge holder firmly into the stapler until the holder clicks into place. Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly.
Page 256 Troubleshooting 28x paper jam 284 paper jam Open Door F. Remove the jam. Close Door F.
Page 257 Troubleshooting Open Door G. Remove the jam. Close Door G. Lift Door H. Remove the jam. Close Door H.
Page 258 Troubleshooting 285–286 paper jams Lift Door H. Remove the jam. Close Door H. 287–288 paper jams Open Door F.
Page 259 Troubleshooting Remove the jam. Close Door F. Open Door G. Remove the jam. Close Door G. 290–294 paper jams Remove all original documents from the ADF. Lift the ADF cover latch. Open the ADF cover, and then remove any jammed paper.
Page 260 Troubleshooting Raise the sheet guard. Turn the paper advance wheel to the left to remove any jammed pages. Close the ADF cover.
Page 261 Troubleshooting Open the scanner cover, and remove any jammed pages. Close the scanner cover. Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following: •...
Page 262: Solving Printing Problems
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
Page 263: Confidential And Other Held Jobs Do Not Print
AKE SURE YOU ARE USING A RECOMMENDED SERIAL THERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.
Page 264: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 265: Solving Copy Problems
Troubleshooting AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.
Page 266: Poor Copy Quality
Troubleshooting Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 267: Solving Scanner Problems
Troubleshooting ATTERNS MOIRÉ APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. EXT IS LIGHT OR DISAPPEARING •...
Page 268: Scan Was Not Successful
Troubleshooting • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner.
Page 269: Solving Fax Problems
Troubleshooting HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 270: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 271: Can Send But Not Receive Faxes
Troubleshooting EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 272: Can Receive But Not Send Faxes
Troubleshooting HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 273: Solving Option Problems
Troubleshooting Click Analog Fax Setup. In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Page 274: Paper Tray Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. Solving 2,000-sheet drawer problems...
Page 275: Memory Card
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 276: Solving Paper Feed Problems
Troubleshooting USB/parallel interface card Check the USB/parallel interface card connections: • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions.
Page 277: Solving Print Quality Problems
Troubleshooting Touch General Settings. Touch the down arrow until Print Recovery appears. Touch Print Recovery. Touch the right arrow next to Jam Recovery until On or Auto appears. Touch Submit. Touch Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 278: Clipped Images
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 279: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. •...
Page 280: Paper Curl
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
Page 281: Print Is Too Dark
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS...
Page 282: Print Is Too Light
Troubleshooting Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. •...
Page 283: Repeating Defects
Troubleshooting Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.) Replace the fuser if the defects occur every: •...
Page 284: Streaked Horizontal Lines
Troubleshooting HECK THE PAPER TYPE • Try a different type of paper. • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder. • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder.
Page 285: Streaked Vertical Lines
Troubleshooting HERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: •...
Page 286: Toner Rubs Off
Troubleshooting HE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting.
Page 287: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 288: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 289 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Page 290 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 291: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 292: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 293 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium...
Page 294: Industry Canada Compliance Statement
Notices Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.
Page 295 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 296: Notice To Users Of The Canadian Telephone Network
Notices machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Page 297: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 298: Regulatory Notices For Wireless Products
Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 299 Notices Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement.
Page 300 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 301: Statement Of Limited Warranty
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 302: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 303: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 304 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 305 Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: Use.
Page 306 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 307 Notices This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe®...
Page 308 Index Index 54 Standard network software Numerics error 231 1,150‑‑sheet tray Bin Setup menu 141 55 Unsupported option in slot 232 loading 60 Booklet Adjustments menu 197 56 Parallel port <x> disabled 232 1565 Emulation error, load brightness, adjusting 217 56 Serial port <x>...
Page 309 Index cleaning canceling a copy job 95 exterior of the printer 200 collating copies 92 Embedded Web Server 216 scanner glass 201 custom job (job build) 93 administrator settings 216 cleaning kit document containing mixed paper checking device status 217 ordering 204 sizes 90 does not open 219...
Page 310 Index using shortcut numbers 102 sending a fax at a scheduled printing from Windows 79 using the address book 102 time 116 Help menu 198 using the touch screen 102 sending using the computer 113 holding faxes 120 sending using the printer control home screen panel 112 buttons 16...
Page 311 Index transparencies 62 Quality 190 Reports 142 labels, paper Security Audit Log 155 tips 78 Set Date/Time 155 Macintosh letterhead Setup 186 wireless network installation 44 copying to 89 SMTP Setup menu 151 maintenance kit loading, 2000‑sheet high capacity Standard Network 144 ordering 203 feeder 58 Standard USB 146...
Page 312 Index ports 27 285–286 256 toner fog or background options, touch‑screen 287–288 256 shading 285 copy 96, 97 290–294 259 toner rubs off 286 e‑mail 104, 105, 106 293 261 toner specks 286 fax 118, 119 Paper Loading menu 138 print troubleshooting FTP 124, 125 Paper Size/Type menu 132...
Page 313 Index 37 Insufficient memory for Flash an error has occurred with the Load Staples 226 Memory Defragment flash drive 220 Memory full, cannot print operation 230 Change <input src> to <Custom faxes 226 37 Insufficient memory to collate String> 220 Remove paper from <linked bin job 229 Change <input src>...
Page 314 Standard USB menu 146 using 23 Scanner ADF Cover Open 228 staple cartridges recycling scanner glass ordering 204 Lexmark products 25 cleaning 201 staple jam toner cartridges 26 scanner glass (flatbed) 289 staple error 253 WEEE statement 291 copying using 88...
Page 315 Index transparencies Large jobs do not collate 264 USB port 38 loading 62 multiple‑language PDFs do not Utilities menu 191 making 88 print 262 tips 77 paper curl 280 tray linking 65 paper frequently jams 276 Verify print jobs 79 tray unlinking 65 tray linking does not work 264 printing from Macintosh...

This manual is also suitable for:

X860 X862 X864 X860de X864de X862de

Lexmark 19Z0200 - X 860de 4 B/W Laser User Manual

Safety Information

Learning about the Printer

Minimizing Your Printer's Environmental Impact

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Maintaining the Printer

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