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HP SureStore Optical Jukebox 160ex Service Manual: Recovery Procedures For Specific Hardware Errors

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Table 4-2
Troubleshooting and Diagnostics

Recovery Procedures for Specific Hardware Errors

Recovery Procedures for Specific Hardware
Errors
When a hardware failure occurs, a message displays on the control panel.
If the failure occurs during the poweron sequence,DEVICE FAILED
displays. If the failure occurs when loading a disk you may see LOAD
ERROR, or FULL. If a failure occurs while you are running a test, TEST
FAILED displays. When you press
information about the hardware failure from the error log.
The jukebox firmware can detect broken components such as a dead
motor, but if failures are due to marginal or random problems, the failing
component may induce errors in other components. For example, if the
electronics produce an intermittent error or if friction increases on a
part, different components of the jukebox may appear to fail. Several
error codes may be displayed as a result of one problem.
The following table shows the hardware error codes possible and
recovery procedures for specific hardware errors.
Hardware Errors Verification/Recovery
Error Code (hex)
01
ROM checksum error
02
Register error
03
Microprocessor error
04
Controlled area of
RAM checksum error
05
RAM test error
4-14
, the jukebox displays
ENTER
Verification/Recovery Procedures
Errors 01 to 07 are only possible on
powerup. errors only possible on powerup.
Replace the controller PCA.
See error 01.
See error 01.
See error 01.
See error 01.
Chapter 4

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