HP SureStore Optical Jukebox 160ex Service Manual page 92

Table 4-2
Troubleshooting and Diagnostics
Recovery Procedures for Specific Hardware Errors
Hardware Errors Verification/Recovery
Error Code (hex)
3C
Move to
3D
Flip
3E
Translate
3F
Put cartridge in
4-18
Verification/Recovery Procedures
Vertical motion failed in the middle of a
move or exchange
1. Look at the micro-move error of the
failure in the error log (under INFO *,
and Hardware Error in the control panel
display). Also check the Source and
Destination entries in the error log to
verify what move was in process.
2. Make sure the encoder strip is inside
sensor
3. Make sure the motor leads are connected
to the vertical motor.
4. Check that the cable from the sensor is
connected through the translate from to
the umbilical cable for the picker.
Change the picker.
Change the picker.
Failed plunging cartridge into a slot
1. Look at the micro-move error of the
failure in the error log (under INFO *
and Hardware Error in the control panel
display).
2. Check that the picker assembly looks
normal and is in the proper orientation.
3. Check that the picker is in the proper
height with respect to the storage slot
and that the vertical encoder strip is not
damaged.
Chapter 4