HP SureStore Optical Jukebox 160ex Service Manual page 86

Table 4-1
Troubleshooting and Diagnostics
Recovery Procedures for Operation/Installation Errors
Troubleshooting
Problem
Disk eject attempted
but SOURCE NOW
EMPTY displays.
Disk eject attempted
but MAILSLOT FULL
displays.
You want to stop a test
that is running.
*Ensure that the SCSI bus is inactive before removing power to the
jukebox. Removing power to a device on an active SCSI bus can cause
data loss and/or problems with the SCSI interface.
4-12
What to do
The application software moved the disk from
the slot you chose before your eject command
executed.
• Press . You may have to wait for
CANCEL
the application to replace the disk into the
slot before attempting another eject.
• If the jukebox is not in use, run INIT ELEM
STATUS.Refer to Table 4-2, "The following
table shows the hardware error codes
possible and recovery procedures for
specific hardware errors." for corrective
actions.
A disk is in the mailslot.
• Select EJECT *, select the slot you want
the disk ejected from again, and eject the
disk.
Press . The current test loop
CANCEL
continues until finished, then the test stops.
Chapter 4