HP SureStore Optical Jukebox 160ex Service Manual page 84

Table 4-1
Troubleshooting and Diagnostics
Recovery Procedures for Operation/Installation Errors
Troubleshooting
Problem
Disk inserted in the
mailslot but DEST NOW
FULL displays
*Ensure that the SCSI bus is inactive before removing power to the
jukebox. Removing power to a device on an active SCSI bus can cause
data loss and/or problems with the SCSI interface.
Disk inserted in the
mailslot but
TRANSPORT FULL
displays
Disk inserted in the
mailslot but
MAILSLOT SENSOR
displays
4-10
What to do
The jukebox moved a disk into the slot you
chose before your load command executed.
• Press , select another slot for the
CANCEL
disk, and then reattempt a load.
• If the jukebox is not in use, run INIT ELEM
STATUS. Refer to Table 4-2, "The following
table shows the hardware error codes
possible and recovery procedures for
specific hardware errors." for corrective
actions.
The disk transport mechanism already
contains a disk.
• Select EJECT. If the disk is not ejected from
the transport mechanism and you receive
the same error, run the EMPTY PICKER
TEST.
• If problem remains, refer to the host and
application documentation for recovery
procedures.
The jukebox mailslot sensors may have failed.
• Remove and then re-insert the disk.
• If problems remain, check the mailslot
sensors.
Chapter 4