HP SureStore Optical Jukebox 160ex Service Manual page 93

Table 4-2 Hardware Errors Verification/Recovery
Error Code (hex)
40
Get cartridge out
41
Test magazine
Chapter 4
Troubleshooting and Diagnostics
Recovery Procedures for Specific Hardware Errors
Verification/Recovery Procedures
Failed extracting a cartridge from a slot.
1. Look at the micro-move error of the
failure in the error log (under INFO *
and Hardware Error in the control panel
display).
2. Check that the picker assembly looks
normal and is in the proper orientation.
3. Check that the picker is in the proper
height with respect to the storage slot
and that the vertical encoder strip is not
damaged.
Failed testing the magazine portion during
an ISTAT.
1. Look at the micro-move error of the
failure in the error log (under INFO *
and Hardware Error in the control panel
display)
2. Check that the picker assembly looks
normal and is in the proper orientation.
3. Check that the picker is in the proper
height with respect to the storage slot
and that the vertical encoder strip is not
damaged.
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