Oce Arizona 550 GT User Manual page 10

Preface
on a regular basis. A few minutes spent cleaning also helps to ensure optimal printer
function and the highest quality prints.
It is the responsibility of the operator to try to eliminate simple problems before calling
a service representative. But knowing when to call for service is also important. An un-
trained operator must not attempt to service the printer as this may cause further damage.
When you have determined that a service call is required, call as soon as possible. See the
Troubleshooting and Maintenance sections for more details.
Responsibilities of the Service Technician
Field service technicians must have Océ Display Graphics Systems service training. The
service technician is responsible for all repairs, upgrading and modification requested by
the customer or mandated by the Océ Display Graphics Systems Service and Support
Group. The service technician who installs the printer will also provide training for the
operator that covers all of the basic skills and safety practices required to operate the
printer. Service personnel are furnished with proper tools for the installation and mainte-
nance of the printer. In addition to the tools and custom kits, each engineer will have
basic tools for proper maintenance and servicing.
10 Chapter 1 - Introduction