Cd-Rom Drive Problems - Compaq DESKPRO 2000 SERIES Maintenance & Service Manual

2.5.8 CD-ROM Drive Problems

This section identifies some quick checks for CD-ROM–drive-related problems.
Problem
Cannot read compact disc.
System will not boot from CD-ROM drive.
Cannot eject compact disc.
CD-ROM device is not detected; driver is
not loaded.
Table 2-25
CD-ROM Drive Problems
Possible Solution
1. CD is not properly seated in the drive. Eject the CD, correctly seat it in the drive, then
reload.
2. CD has been loaded upside down. Eject the CD, turn it over, then reload.
1. The CD-ROM boot is not enabled through the Computer Setup utility. Run the Computer
Setup utility and set the drive priorities.
2. Ensure that drive cabling and jumpers are set correctly. To boot a SCSI drive, the drive ID
number must be set to 0.
CD is not properly seated in the drive. Turn off the computer and insert a thin metal rod into
the emergency eject hole and push firmly (a straightened paper clip can be used). Slowly
pull the tray out from the drive until the tray is fully extended, then remove the CD.
CD-ROM drive is not connected properly. Open the computer and check to see that the drive
cable is connected properly.
Compaq Deskpro 2000 2-33