Compaq 127507-008 - Deskpro EP - 64 MB RAM Software Reference Manual
Software reference guide for the compaq deskpro family of personal computers
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- Features manual (23 pages) ,
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Summary of Contents for Compaq 127507-008 - Deskpro EP - 64 MB RAM
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Page 2: Reference Guide
Software Reference Guide Compaq Deskpro Family of Personal Computers... - Page 3 1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Compaq and Deskpro are registered in the U. S. Patent and Trademark Office. Microsoft, MS-DOS, Windows, Windows NT, and other names of Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation.
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Page 4: Table Of Contents
Computer Checkup (TEST) ....................2-9 View System Information (INSPECT) ................2-10 Using Computer Checkup (TEST) or View System Information (INSPECT) ...2-11 Enhanced Compaq Insight Personal Edition (Compaq Diagnostics for Windows)..2-12 Using Compaq Insight Personal Edition ..............2-13 Running Diagnostic Tests ...................2-14 Protecting Your Software .......................2-15 Ordering Backup Diskettes ....................2-15... - Page 5 Enhanced Support Software CD and World Wide Web Site..........3-23 Compaq Integrated Software ....................3-25 Universal Driver Manager ....................3-25 Building Blocks and Partners ....................3-26 Desktop Management Interface (DMI)................3-26 Compaq Insight Manager and the Insight Management Agents........3-26 Compaq Management Solutions Partners Program ............3-27 Index ..............................I-1 iv Contents...
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Page 6: Preface Using This Guide
preface SING UIDE Symbols and The following format conventions distinguish elements of the text throughout this guide: Conventions When keys must be pressed at the same time, the action is represented by the key names and the plus (+) symbol. For example, Ctrl+Alt+Delete. - Page 7 The following words and symbols mark special messages throughout this guide: WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
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Page 8: Getting Started
chapter ETTING TARTED CAUTION: Do not add optional hardware devices to your Installing Your computer until the operating system is successfully installed. Operating System Doing so may cause errors and may prevent the operating system from installing properly. Microsoft Windows 95 or Windows 98 The first time you turn on your computer, Microsoft Windows is automatically installed for you. -
Page 9: Installing Windows Nt Workstation 4.0 Over A Network
Windows NT installation is completed, Windows NT needs access to the appropriate software drivers for the devices. The I386 directory and its subdirectories provide the Compaq- specific integration of Windows NT for your computer model and include device drivers supported by Windows NT. -
Page 10: Creating An Emergency Repair Diskette
Emergency Repair Diskette. To create boot diskettes, you need three blank, formatted diskettes. 1. Click Start Æ Compaq Information Center Æ Create Boot Diskettes. 2. Read and follow the instructions that appear on the screen. -
Page 11: Registration
Enter key. Follow the rest of the installation procedures as outlined in the operating system documentation from Microsoft. Registration Be sure to register your computer with Compaq. Registration establishes a record of ownership and gives you an opportunity to receive product announcements, updates, and other communications periodically, if you choose to do so. -
Page 12: Compaq Software
Workstation operating system is preinstalled on the computer and will be configured for you automatically the first time you turn on the computer. The following Compaq software will also be installed at that time on selected models: Computer Setup Utilities and diagnostic features Compaq Support Software including device drivers Online Compaq Safety &... -
Page 13: Compaq Computer Setup Utilities And Diagnostic Features
Compaq Computer Setup Utilities and diagnostic features provide information you will need about the computer system if Setup Utilities and you need assistance from Compaq Customer Support. These Diagnostic Features tools can also be used: To change factory default settings, and to set or change the system configuration, which may be necessary when you add or remove hardware. -
Page 14: Using Computer Setup Utilities
Enable or disable Network Server Mode, which allows the computer to boot the operating system when the power-on password is enabled. The keyboard and mouse remain locked until the power-on password is entered. Select Clean or Descriptive mode for displaying Power-On Self-Test (POST) messages. - Page 15 If you have made changes that you do not want applied, select Ignore Changes and Exit. If you have already applied changes you now want to eliminate, select Set Defaults and Exit. This option will restore the original system defaults. Compaq Software...
- Page 16 Computer Setup Heading Option Description File System Information Lists product name, processor type/speed/stepping, CPU serial number, system ROM date, system board revision, installed memory size, and asset tracking number. Set Time and Date Allows you to set system time and date. Save to Floppy Saves system configuration to a blank 1.44-MB diskette.
- Page 17 Allows you to set Asset Tag and Ownership Tag. See “Security Management” for more information. Allows setting of Chassis Serial Number if current number is invalid. Also allows you to set keyboard locale setting (e.g., English or German) for System ID entry. Compaq Software...
- Page 18 Computer Setup Continued Heading Option Description Power Energy Saver Allows you to set energy saver mode to advanced, disabled, or minimal. Timeouts Allows you to enable/disable timeouts or manually select timeout values. Note: This selection will only appear when energy saver mode is set to advanced.
- Page 19 PCI VGA Configuration Appears only if there are multiple PCI video adapters in the system. Allows users to specify which VGA controller will be the “boot” or primary VGA controller. * These options should be used by advanced users only. Compaq Software...
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Page 20: Computer Diagnostics
Computer Compaq strongly recommends that you create a diagnostics diskette as soon as you begin to use the computer. This diskette Diagnostics will play an important role in the restoration process if you ever experience a major system failure. It will also allow you to run the Computer Checkup (TEST) or View System Information (INSPECT) diagnostic programs. -
Page 21: View System Information (Inspect)
To save, print, or display the information generated by TEST. You should run TEST and have the printed report available before placing a call to the Compaq Customer Support Center. To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by allowing the service provider to reproduce the same environment on another computer for testing. -
Page 22: Using Computer Checkup (Test) Or View System Information (Inspect)
Verify that TEST correctly detected the devices installed. This utility will detect all devices manufactured by Compaq; devices from other manufacturers may not be detected. If the list is correct, select OK and go on to step 3. -
Page 23: Enhanced Compaq Insight Personal Edition (Compaq Diagnostics For Windows)
Follow the instructions on the screen as the diagnostic tests are run on the devices. Record any error message numbers and have them available when you contact your Compaq authorized dealer, reseller, or service provider for assistance. To exit either TEST or INSPECT, press the Esc key to reach the Exit option. -
Page 24: Using Compaq Insight Personal Edition
Using Compaq Insight Personal Edition Select the Compaq Insight Personal Edition icon or the Compaq Diagnostics icon, located in the Control Panel. The screen displays an overview of the computer hardware and software. For specific hardware and software information, select a category from the Categories menu or from the toolbar. -
Page 25: Running Diagnostic Tests
Running Diagnostic Tests If your version of Compaq Insight Personal Edition includes diagnostic testing utilities, four tabs will appear next to Overview: Test, Status, Log, and Error. Select the Test tab. Select one of the following options: Quick Test—Runs a quick, general test on each device with a minimal number of prompts. -
Page 26: Protecting Your Software
You can order all software as a single set, or you can order the various software packages separately. Before calling Compaq to place your order, be sure to have the serial number of your computer available. This number is necessary for all diskette purchases. -
Page 27: The Compaq Restore Cd
The Compaq Restore CD offers easy deployment and recovery of your Deskpro system software. Along with the Microsoft operating system CD, the Compaq Restore CD enables you to selectively restore the original Deskpro system software. This can be extremely helpful in the event of hard drive failure or corruption. -
Page 28: Intelligent Manageability
Intelligent Manageability is built upon industry-standard building blocks, including DMI 2.0, Web-Based Enterprise Management, Intel's "Wired for Management," SNMP, and Net PC technologies. It is tightly integrated with Compaq Management Solutions Partners and Compaq Insight Manager. Intelligent Manageability delivers solutions in five areas of... -
Page 29: Initial Configuration And Deployment
Installing application software or drivers. To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in the lower-right corner of the Compaq logo screen. Follow the instructions on the screen to continue the process. Intelligent Manageability... -
Page 30: Asset Tracking And Security
Smart Cover Lock and the Ownership tag, for networked PCs. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to deliver proactive notification of tampering with a computer's internal components. - Page 31 Feature Purpose How It Is Established Power-On Prevents use of the computer until the password From the Compaq Computer Password is entered. This can apply to both initial computer Setup Utilities menu. startup and restarts. QuickLock/ Disables keyboard and mouse interface, and can...
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Page 32: Password Security
For more information about Computer Setup, refer to the “Compaq Computer Setup Utilities” section of this guide. In some cases you may also need to set switches. For more information about these switches, refer to the “System Board Jumpers and Switches”... -
Page 33: Establishing A Power-On Password Using Computer Setup
Establishing a Power-On Password Using Computer Setup Establishing a power-on password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. The password must be entered each time the computer is turned on, when the key icon appears on the monitor. -
Page 34: Changing A Power-On Or Setup Password
Changing a Power-On or Setup Password Turn on or restart the computer. If you are in Windows, click Start Æ Shut Down Æ Restart the Computer. To change the setup password, run Computer Setup. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:... -
Page 35: National Keyboard Delimiter Characters
National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your computer. National Keyboard Delimiter Characters Arabic Greek Russian Belgian Hebrew... -
Page 36: Smart Cover Sensor
Smart Cover Sensor Smart Cover Sensor is a combination of hardware and software technology that can alert you when the computer cover or side panel has been removed. There are three levels of protection, as described in the following table: Smart Cover Sensor Protection Levels Level Setting... -
Page 37: Smart Cover Lock
Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock featured on some Deskpro computers. This lock prevents unauthorized access to the internal components. Computers ship with the Smart Cover Lock in the unlocked position. CAUTION: For maximum cover lock security, be sure to establish a setup password. -
Page 38: Using The Smart Cover Failsafe Key
Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from Compaq. Be prepared; order this Key before you need one. To obtain the FailSafe Key, do any one of the following: Contact your authorized Compaq reseller or service provider. -
Page 39: Quicklock/Quickblank
QuickLock/QuickBlank QuickLock/QuickBlank disables the keyboard and mouse interface, and can blank the screen, without exiting open applications. Enabling QuickLock and QuickBlank Turn on or restart the computer. If you are in Windows, click Start Æ Shut Down Æ Restart the Computer. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. -
Page 40: Fault Notification And Recovery
You can then view current system health by using Compaq Insight Personal Edition. If the computer is connected to a network managed by Compaq Insight Manager or other SNMP-based management products from Compaq Management Solutions Partners, the computer also sends a fault notice to the network management application. -
Page 41: Ultra Ata Integrity Monitoring
SMART hard drives are compliant with the Small Form Factor Committee Specification for Self-Monitoring, Analysis, and Reporting Technology (SMART). SMART is the industry standard technology, pioneered by Compaq and originally called IntelliSafe, that allows you to prevent data loss and minimize downtime, in concert with Compaq Insight Management Agents. -
Page 42: Surge-Tolerant Power Supply
Together with the Insight Management Agents, this software offers a Proactive Backup solution. For instructions on configuring the Backup Exec SMART Client, contact your systems administrator or refer to the Seagate Backup Exec documentation. Cheyenne has also created an agent to support the Proactive Backup solution. -
Page 43: Software Updating And Management
For more information, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. -
Page 44: Using Remote Rom Flash
It also results in greater productivity and lower total cost of ownership. Compaq created the Remote ROM Flash capability to be secure and fail-safe. All Deskpro ROMPaq ROM images from Compaq are digitally signed to ensure authenticity and minimize potential corruption. - Page 45 Because there is no video or hard drive support from the Boot Block ROM, the keyboard lights communicate information. When the Boot Block detects an invalid system ROM, the system sounds a series of beeps (one long and three short) and flashes the three keyboard lights.
- Page 46 Insert a valid ROMPaq diskette, turn the power off, then turn the power on. ROM upgrade failed. Try another ROMPaq diskette. If the light remains turned on, contact Compaq customer support. ROM upgrade successfully completed. Turn power off and back on to resume normal system operation. Keyboard Lights...
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Page 47: Remote Security Management
Remote Security Management Remote Security Management allows the system administrator to safely set or modify security features on remote Compaq Deskpros, directly from the centralized network management console. Enabling the system administrator to perform these tasks remotely, on multiple computers, results in consistent deployment of and greater control over Deskpro security parameters over the network. -
Page 48: Replicating Your Setup
Shutdown, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. -
Page 49: Dual-State Power Button
For more information about the various screen and configuration options, refer to the “Using Compaq Computer Setup Utilities” section of this guide. 3. Select File Æ Save Changes and Exit. After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). -
Page 50: Power Management
If you plan to run any of the following operating systems on your computer, you must install corresponding Compaq device drivers and utilities to ensure all features are supported and functioning properly: Microsoft Windows 3.1... - Page 51 For ordering information, refer to the Guide to Features and Upgrades that came with your computer. If you call Compaq to place an order, be sure to have the serial number of your computer available. For the location of the serial number, refer to the Guide to Features and Upgrades that came with your computer.
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Page 52: Compaq Integrated Software
The resulting solution enables customers to manage and control ongoing software maintenance costs. The UDM is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products and may be downloaded from the Compaq World Wide Web site at www.compaq.com. -
Page 53: Building Blocks And Partners
Partners "Wired for Management," SNMP, and Net PC technologies. Microsoft, Intel, Hewlett-Packard, Novell, Seagate, and other industry leaders work closely with Compaq to integrate their management solutions with Compaq products and initiatives, giving you, the Compaq customer, extraordinary flexibility and functionality in client management and PC ownership cost reduction. -
Page 54: Compaq Management Solutions Partners Program
The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors. This allows customers to use their tools of choice to remotely manage their Compaq computers more confidently and cost effectively. Compaq Management Solutions Partners include: Asset Software International (ASI) Corp. -
Page 55: Index
Disabling the Keyboard and Mouse power, 3-22 Interface, 3-12 cable lock provision, 3-5, 3-12 ECC Fault Prediction and Prefailure Compaq Diagnostics for Windows, 2- Warranty, 3-14 Emergency Repair Diskette, 1-3 Compaq Insight Manager and the Enabling QuickLock and QuickBlank, Insight Management Agents, 3-26... - Page 56 establishing, 3-5 power-on, 3-6 key icon, 3-6 setup, 3-5 keyboard Pentium II Fault Prediction and enabling and disabling, 3-12 Prefailure Warranty, 3-13 national delimiter characters, 3-8 power button Keyboard Light Combinations, 3-19 configuring for suspend, 3-22 Power Management, 3-23 power supply surge tolerance, 3-15 Locking the Smart Cover Lock, 3-10 power-on password, 3-4, 3-5...
- Page 57 setup utilities, 2-2 using, 2-3 Smart Cover Lock, 3-4, 3-10 Ultra ATA Integrity Monitoring, 3-14 Smart Cover Sensor, 3-4, 3-9 Unattended Mode, 2-14 setting protection level, 3-9 Universal Driver Manager, 3-25 SMART Hard Drive Fault Prediction, Unlocking the Smart Cover Lock, 3-10 3-13 USB interface control, 3-3 software, 2-1...