Compaq DESKPRO 2000 SERIES Maintenance & Service Manual page 6

1.4 Desktop Computer Features ............................................................................................1-14
1.4.1 Front Panel Controls and LEDs ...............................................................................1-14
1.4.2 Drive Positions.........................................................................................................1-15
1.4.3 Rear Panel Connectors.............................................................................................1-16
1.5 Minitower Computer Features.........................................................................................1-17
1.5.1 Front Panel Lights and Controls ..............................................................................1-18
1.5.2 Drive Positions.........................................................................................................1-19
1.5.3 Rear Panel Connectors.............................................................................................1-21
1.6 SpaceSaver Keyboard......................................................................................................1-24
1.7 Options ............................................................................................................................1-28
1.7.1 Processor Upgrade ...................................................................................................1-28
1.7.2 Mass Storage Options ..............................................................................................1-28
1.7.3 Monitor Options.......................................................................................................1-28
1.7.4 Graphics Controllers and Memory Options .............................................................1-29
1.7.5 Serial/Parallel Interface Board .................................................................................1-29
1.7.6 Network Communications Options..........................................................................1-29
1.7.7 Scanner Keyboard....................................................................................................1-29
1.7.8 PD-CD Drive ...........................................................................................................1-30
1.7.9 Modems ...................................................................................................................1-30
1.7.10 Software Options ...................................................................................................1-30
chapter 2
Troubleshooting
2.1 Power-On Password ..........................................................................................................2-1
2.2 Power-On Self-Test (POST)..............................................................................................2-3
2.2.1 Power-On Self-Test Messages........................................................................................2-4
2.3 Compaq Configuration and Diagnostics............................................................................2-7
2.3.1 Preparing the Computer .............................................................................................2-8
2.3.2 Accessing the Configuration and Diagnostics Menu.................................................2-8
2.3.3 Using Configuration and Diagnostics Menu Options ..............................................2-10
2.3.4 Compaq Diagnostics for Windows ..........................................................................2-14
2.4 Diagnostic Error Codes ....................................................................................................2-15
2.4.1 SCSI Error Codes.....................................................................................................2-23
2.5 Troubleshooting Without Diagnostics..............................................................................2-26
2.5.1 Checklist for Solving Minor Problems ....................................................................2-26
2.5.2 Power Problems .......................................................................................................2-27
2.5.3 Diskette Drive Problems ..........................................................................................2-28
2.5.4 Display Problems.....................................................................................................2-29
2.5.5 Printer Problems ......................................................................................................2-30
2.5.6 Hard Drive Problems ...............................................................................................2-30
2.5.7 Hardware Installation Problems...............................................................................2-32
2.5.8 CD-ROM Drive Problems .......................................................................................2-33
2.5.9 Memory Problems....................................................................................................2-34
2.5.10 SCSI Problems.......................................................................................................2-35
2.5.11 Network Problems .................................................................................................2-36
2.5.12 Troubleshooting Using Compaq Intelligent Manageability Features ....................2-38
iv Contents
Accessing the Configuration and Diagnostics Menu at Startup....................................2-8
Accessing the Configuration and Diagnostics Menu from Diskette .............................2-9
Computer Checkup (TEST) ........................................................................................2-11
Running TEST ............................................................................................................2-11
View System Information (INSPECT) .......................................................................2-12
RemotePaq ..................................................................................................................2-13
Create a Diagnostics Diskette .....................................................................................2-13
Manage Diagnostics Partition .....................................................................................2-13