Solve Problems With Print Jobs; How To Solve Print Job Problems - Oce ColorWave 650 User Manual

Solve problems with print jobs

How to solve print job problems

Introduction
If there is a problem with a print job, the blue 'Jobs - Queue' bar in the Océ Express
WebTools turns orange.
The System Monitor section of the Océ Express WebTools displays the message: 'User
intervention required'.
The job that has the problem remains in the queue as an active job, displayed in bold
fonts. You can receive detailed information about the problem and how to solve this
problem via the printer operator panel.
The most common problem with print jobs is that the requested media for the job is not
available. The procedure below gives additional information about how the printer handles
a media request.
Note:
For more information about how to solve problems with print jobs, please refer to the
Online Help information in the Océ Express WebTools. You can access to the Online
Help information by clicking on 'Help' in the upper right corner of the Océ Express
WebTools screen.
Media request via the printer operator panel
The printer operator panel displays the following message.
1.
Load the media as requested.
2.
(see 'Load a media roll' on page 155)
Chapter 5 - Use the printing system
How to solve print job problems
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