Solve Problems With Print Jobs; How To Solve Problems With Print Jobs - Oce ColorWave 600 User Manual

Solve problems with print jobs

How to solve problems with print jobs

Introduction
If there is a problem with a print job, the color of the green 'Jobs - Queue' bar in the
Océ Express WebTools turns red.
The System Monitor section of the Océ Express WebTools displays the message:
'User intervention required'.
The job that has the problem remains in the queue as an active job, displayed in bold
fonts. You can receive detailed information about the problem and how to solve this
problem via the printer operator panel.
The most common problem with print jobs is that the requested media for the job is
not available. The procedure below gives additional information about how the
printer handles a media request.
Note: For more information about how to solve problems with print jobs, please
refer to the Online Help information in the Océ Express WebTools. You can get
access to the Online Help information if you click on 'Help' in the upper right corner
of the Océ Express WebTools screen.
Media request via the printer operator panel
The printer operator panel displays the following message.
1.
[220]
Load the media as requested.
2.
Attention: If the 'Media request time-out' expires, the 'Action after media
request time-out' setting decides if the job is put on hold or if the print job will
be deleted.
The printer continues printing.
3.
Load a media roll on page 67
Configure the 'Media request time-out' on page 104
How to solve problems with print jobs
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