Cannot Scan From A Computer; Solving Fax Problems; Caller Id Is Not Shown; Cannot Send Or Receive A Fax - Lexmark 6500e User Manual

Troubleshooting
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the scanner control panel, check the Paper Size setting from the Paper menu.
2
Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.

Cannot scan from a computer

These are possible solutions. Try one or more of the following:
C
HECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
C
HECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:
C
HECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
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