Solving Paper Feed Problems; Paper Jam Message Remains After Jam Is Cleared - Lexmark 6500e User Manual

Troubleshooting
USB/parallel interface card does not operate correctly
C USB/
HECK THE PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the scanner system board.
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.

Solving paper feed problems

Paper jam message remains after jam is cleared

C
HECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Solving paper feed problems (scanner)
Original documents misfeed in the ADF
A
DJUST THE PAPER GUIDES
Adjust the paper guides until they lightly rest against the edge of the paper.
R
EMOVE EXCESS PAPER FROM THE
Make sure that the paper does not exceed the maximum fill line on the paper guides.
For more information, see
C
HECK THE PAPER PATH
Clear jammed paper from the entire paper path, and then touch Continue.
S
ET THE PAPER SIZE AND TYPE FOR DIFFICULT MEDIA
For more information, see
D
ISABLE THE PAPER THICKNESS SENSOR
Turn off the multifeed sensor.
For more information, see
ADF
"Understanding the ADF and scanner glass" on page
"Setting the paper size and type for difficult media" on page
"Setting the ADF to detect multiple paper feeds" on page
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