Troubleshooting; Machine Problems - Xerox Wide Format IJP 2000 User Manual

Problem Solving

Troubleshooting

Take proper action according to the following troubleshooting procedures.
The power is not turned on
No
Touch screen is not bright enough.
No
A message is displayed
No
Paper jam problems
No
Image quality problems
No
Problems during printing
If the error is not resolved even after following the above procedure, contact your local Xerox
representative.

Machine Problems

Check the status of your machine again before contacting us.
Symptom Check
The power is Is the power turned on?
not turned on
Is the plug connected to a
receptacle?
Is the power cord
disconnected from the
machine?
4-2
Action Machine Problems
Yes
Action Machine Problems
Yes
Action Machine Problems
Yes
Action Paper Jam Problems
Yes
Action Image Quality Problems
Yes
Action Problems during Printing
Remedy
Turn the power on.
See Power Source
Turn the power switch and the power breaker off and
connect the power cord firmly. Then turn the power
breaker and the power switch on again.
See Power Source
(p. 4-2)
(p. 4-2)
(p. 4-2)
(p. 4-3)
(p. 4-4)
(p. 4-7)
on page 1-5.
on page 1-5.
Xerox® Wide Format IJP 2000
User Guide