Xerox Wide Format IJP 2000 User Manual
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Xerox Wide Format IJP 2000 User Manual

Xerox Wide Format IJP 2000 User Manual

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  • Page 1: User Guide

    Xerox Wide Format IJP 2000 ® User Guide...
  • Page 2 If a malfunction occurs with the machine's hard disk or other storage media, any received or stored data including registered configurations may be lost. Xerox is not responsible for any direct or indirect damages arising from or caused by such data loss.

  • Page 3: Preface

    Xerox Wide Format IJP 2000. To get Daily Management and Maintenance the most out of the Xerox Wide Format IJP 2000 and to use it effectively, be sure to read this User Guide before use. Problem Solving This guide is intended for first-time users of the Xerox Wide ìSystem Administrator Menu Settings...

  • Page 4: Table Of Contents

    Table of Contents Preface ............................................3 Table of Contents ........................................4 Types of Manuals ........................................9 Using This Guide ........................................10 Safety Notes ........................................... 13 Environment..........................................21 Regulation ..........................................22 Legal Notice ..........................................23 Chapter 1 Before Using the Machine..................25 Machine Components................................26 Power Source ....................................

  • Page 5: Table Of Contents

    1.12 Cancelling a Job ..................................53 1.13 Delete All Jobs .................................... 54 Chapter 2 CentreWare® Internet Services .................55 Overview of CentreWare Internet Services ........................56 2.1.1 What is CentreWare Internet Services?..........................56 2.1.2 Setting Up for Using CentreWare Internet Services....................57 2.1.3 Starting CentreWare Internet Services ...........................59 2.1.4 CentreWare Internet Services Screen Components....................60...
  • Page 6 When a Paper Jam Occurs..............................97 4.3.1 Paper Jams in the Roll Unit..............................98 4.3.2 Paper Jams in the Bypass (Manual) Feed Table or Upper Unit ................99 4.3.3 Paper Jams inside the Upper Roll Paper Cover ......................101 4.3.4 Paper Jams in the Paper Stack Tray (Optional)......................102 Chapter 5 ìSystem Administrator Menu Settings ............

  • Page 7: Table Of Contents

    Notes and Restrictions................................131 6.2.1 Notes and Restrictions on the Use of the Machine ....................131 6.2.2 Notes and Restrictions on the Use of the Print Feature..................131 6.2.3 Notes and Restrictions for IPv6 Connection......................132 Table of Contents...
  • Page 8 Table of Contents...

  • Page 9: Types Of Manuals

    Types of Manuals The following Guides are available. Guides for the Machine  User Guide (this guide) Describes the daily maintenance procedures, how to use the Print feature, how to clear paper jams, how to set various setting items, and notes and restrictions. Guides for the Optional Components The guides for the optional components provide information such as how to operate the optional components, and how to install software.

  • Page 10: Using This Guide

    Using This Guide This guide gives you information on how to use the Print feature of the machine. Organization of This Guide This guide consists of the following chapters:  Chapter 1 Before Using the Machine This chapter identifies the machine components, and describes the basic operations of the machine, such as how to turn the power on and off, how to operate the control panel, how to exit the Energy Saver mode, and how to load paper.
  • Page 11 Conventions This guide uses the following marks depending on the described contents. Provides important information that you should know and check before using or operating the Important machine. Provides information that may be useful when you are using or operating the machine. Note Provides cross-references to the content.
  • Page 12 Using This Guide...

  • Page 13: Safety Notes

    Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Xerox representative for more information. Follow all warning instructions marked on this product. The warning marks stand for the followings: Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.

  • Page 14: Electrical Safety

    If the power cord is damaged or insulated wires are exposed, contact your local Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.

  • Page 15: Machine Installation

     Once you notice any unusual condition, switch off and unplug this product first and contact your local Xerox representative. Machine Installation WAR NING Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident.
  • Page 16 Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. With the Paper Stack Tray (optional) attached ...

  • Page 17: Operational Safety

    To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Xerox representative. The product emits smoke or its surface is unusually hot.
  • Page 18 Test Button Test Button If the circuit does not work properly, contact your local Xerox representative. When pulling out the roll unit, do it gently. If pulled out with too much force, the unit can hit and injure your knees.
  • Page 19 Consumable WAR NING Store all consumables in accordance with the instructions given on its package or container. C AU TION Keep ink cartridges out of the reach of children. If a child accidentally lick or swallow ink or get it in the eye, consult a physician immediately.

  • Page 20: Location Of Warning And Caution Labels

    Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on. Safety Notes...

  • Page 21: Environment

    Environment  For environmental protection and efficient use of resources, Xerox reuses returned ink cartridges to make recycle materials or energy recovery.  Proper disposal is required for ink cartridges no longer needed. Do not open ink cartridges. Return them to your local Xerox representative.

  • Page 22: Regulation

    This Class A digital apparatus complies with Canadian ICES-003. Cet appariel numérique de la classe “A” est conforme à la norme NMB-003 du Canada. Changes and modifications to this product not specifically approved by Xerox may void the user's authority to operate this equipment.

  • Page 23: Legal Notice

    Legal Notice Printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to print in your country. Currency  Banknotes and checks ...
  • Page 24 Legal Notice...

  • Page 25: Chapter 1 Before Using The Machine

    Chapter 1 Before Using the Machine This chapter identifies the machine components, and describes the basic operations of the machine, such as how to turn the power on and off, how to operate the control panel, and how to exit the Energy Saver mode. Machine Components ..........................

  • Page 26: Machine Components

    Machine Components This section describes the machine components and their functions. Component Function Print head cover Open this cover when replacing a print head. Upper unit Open this cover to clear a paper jam or replace a waste ink cartridge. Control panel Directly touch the buttons and tabs displayed on the touch screen to operate the machine.
  • Page 27 Contains the LAN port, service port, and media heater switch. These ports and switch are intended to be used only by our  Note customer engineers For more information, contact your local Xerox representative. Power breaker A power breaker of the machine.
  • Page 28 Paper Stack Tray (Optional) This tray can accommodate printed sheets on the tray or underneath the tray. You can eject up to 150 sheets of paper on the tray. 1.1 Machine Components...
  • Page 29 Depending on the size of paper you use, pull out the paper support.  Note Paper support 1.1 Machine Components...

  • Page 30: Power Source

    Power Source 1.2.1 Switching the Power On The machine warms up and becomes ready to print within about 10 minutes after being powered on. The Energy Saver feature allows you to reduce the power consumption of the machine, saving electricity. Do not turn off the power straight after turning the power switch on.

  • Page 31: Switching The Power Off

    1.2.2 Switching the Power Off Switch the power off at the end of a day or if the machine is not used for a long time. Steps Press the power switch to the [ ] position to switch the power off.

  • Page 32: Saving Power Consumption While The Machine Is Not In Use

    1.2.3 Saving Power Consumption While the Machine is not in Use The machine consumes 11W or less even when the power switch is turned off. To avoid consuming (or save) this standby power, follow the steps below to turn the power breaker OFF. Turning the Power Breaker Off Steps Switch the power off.

  • Page 33: Energy Saver Mode

    Energy Saver Mode The machine provides the "Energy Saver feature" that reduces power consumption to save electricity if the machine is not used for the specified time. After the time specified in [Auto Power Saver] elapsed, the machine automatically enters the Energy Saver mode, the touch screen goes out, and the <Power Saver>...

  • Page 34: Control Panel

    Control Panel Transmitting Supplies Language Power Saver Job Status Clear All Stop Machine Status Start Log In/Out Component Function Touch screen Displays messages and buttons required for the operation of various features. You can access the machine features by directly touching the touch screen. Supplies button Press this button to check the status of consumables.

  • Page 35: Adjusting Screen Contrast

    1.4.1 Adjusting Screen Contrast Steps Turn the contrast adjustment dial to adjust the contrast of the touch screen. Power Saver Clear All Stop 1.4.2 Switching Language Steps Press the <Language> button on the control panel. Select the desired language. Press [Save]. 1.4 Control Panel...

  • Page 36: Touch Screen

    1.4.3 Touch Screen Some tabs or selection buttons are not displayed depending on whether or not optional products are installed or  Note the setting status. The disabled items or buttons are indicated by a light dotted line. Tabs Feature buttons Message field Selection buttons Entry field...

  • Page 37: Text Entry

    1.4.4 Text Entry During operations, you may encounter a screen requesting text to be entered. Item Description Entering alphabets and numerals Press [Alphanumeric]. To enter upper-case alphabets, press [Shift]. To toggle to the previous mode, press [Shift] again. Entering symbols Press [Symbol].

  • Page 38: Loading/Replacing Paper

    Loading/Replacing Paper 1.5.1 Replacing/Cutting Roll Paper Load roll paper in the Roll Unit. Once the paper has been loaded, cut the leading edge of the paper. CAUTION This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause injuries. When loading roll paper, be careful not to pinch your fingers.
  • Page 39 You can place the roll paper in front of the roll unit.  Note Pull up the handle of the paper holder ( ), and pull out the paper holder from both edges of the core of roll paper ( While pulling up the handle of the paper holder ( ), install the paper holder in both edges of the roll paper (...
  • Page 40 Make sure that the roll paper's winding direction is correct, and place the paper holder onto the saddle. Rotate the roll paper, and insert the leading edge of roll paper under the roller. The roll paper is automatically conveyed and stops. When the roll paper is not fed smoothly because its ...

  • Page 41: Loading Cut Sheet Paper (Bypass)

    1.5.2 Loading Cut Sheet Paper (Bypass) When using cut sheets for print, load the cut sheet via the bypass (manual) feed table. When loading paper of different type, size, or weight, change the paper settings before printing. For information  Important on how to do this, refer to "1.6 Configuring Paper Setting"...

  • Page 42: Tray Heaters

    1.5.4 Tray Heaters This machine features paper tray heaters. In humid environments these may help remove moisture from the paper to improve print quality and/or paper feeding. The paper tray heater switch is located behind the cover which is positioned under the ink supply system. The tray heater is used in ...

  • Page 43: Configuring Paper Setting

    Configuring Paper Setting When you have loaded paper into a tray for the first time or changed the type, size, or weight of paper, be sure to specify the type or size of paper. Steps Press the <Machine Status> button. Press the [Media/Settings] tab.

  • Page 44: Paper Type

    Repeat steps 4. to 6. to specify [Paper Type], [Weight], and [Roll Core Size]. If you select [Manual] in step 3., [Roll Core Size] is not displayed.  Note Press [Close] until the display returns to the Ready screen. Size series The following shows the size series of available roll paper and manual feed cut sheets.

  • Page 45: Media

    To achieve optimum performance of the machine, we recommend that you use only media recommended by Xerox. If you wish to use media other than that recommended by Xerox, contact your local Xerox representative. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.

  • Page 46: Unusable Media

    Xerox representative. 1.7.2 Unusable Media Using media not recommended by Xerox may cause a paper jam or machine malfunction. Use media recommended by Xerox. Transparencies Electric spectaculars film ...

  • Page 47: Handling And Storing Media

    Paper pasted up with glue, adhesive paper Paper that is too thick or thin   Damp or wet paper Treated colored paper   When you use acid paper, the print result may blur.  If this happens, change the paper to acidfree paper. 1.7.3 Handling and Storing Media Handling Media...

  • Page 48: Billing Meters

    Billing Meters On the [Billing Meters] screen, you can check the number of printed pages measured by individual meters. Steps Press the <Machine Status> button on the control panel. Supplies Language Power Saver Job Status Clear All Stop Machine Status Start Log In/Out <Machine Status>...

  • Page 49: Checking Consumables

    Checking Consumables The [Supplies] screen allows you to check the status such as the remaining amount of consumables. The status of consumables is shown as "OK" or "Replace Soon". Steps Press the <Supplies> button on the control panel. Supplies Language Power Saver Job Status Clear All...

  • Page 50: Checking Machine Information

    1.10 Checking Machine Information The [Machine Info.] screen allows you to check the machine configuration and to switch between the print modes. Steps Press the <Machine Status> button on the control panel. Supplies Language Power Saver Job Status Clear All Stop Machine Status Start...
  • Page 51 Machine Configuration Press [Machine config.] to display the [Machine config.] screen. You can check the following information: Configuration code  Memory size  Software Versions Press [Software Versions] to display the [Software Versions] screen. You can check the following information: Control panel ...

  • Page 52: Job Status

    1.11 Job Status Select a job on the [Job Status] screen to display detailed information on the completed jobs. Steps Press the <Job Status> button on the control panel. Supplies Language Power Saver Job Status Clear All Stop Machine Status Start Log In/Out <Job Status>...

  • Page 53: Cancelling A Job

    1.12 Cancelling a Job The following describes how to stop a job that has been sent to the machine. Steps Press the <Stop> button on the control panel. Select <Ok> if you want to stop. 1.12 Cancelling a Job...

  • Page 54: Delete All Jobs

    1.13 Delete All Jobs The following describes how to delete all jobs from the memory. Steps Press the <Delete All> button on the control panel. Select <Ok> if you want to delete all jobs from the memory. 1.13 Delete All Jobs...

  • Page 55: Chapter 2 Centreware® Internet Services

    Chapter 2 CentreWare Internet Services ® This chapter describes how to operate the Print feature and CentreWare Internet Services. The information on various drivers in this guide may not apply to your drivers depending on their version  Note upgrade. Overview of CentreWare Internet Services ..................

  • Page 56: Overview Of Centreware Internet Services

    Overview of CentreWare Internet Services 2.1.1 What is CentreWare Internet Services? CentreWare Internet Services is a software application that enables you to remotely access the machine by using the web browser on your computer when TCP/IP connection is available. With CentreWare Internet Services, you can track the usage of the machine and change the setting values for the machine features, without going to the machine's control panel.

  • Page 57: Setting Up For Using Centreware Internet Services

    2.1.2 Setting Up for Using CentreWare Internet Services Requirements Your computer must support TCP/IP networking to use CentreWare Internet Services. CentreWare Internet Services has been tested successfully with the following web browsers: ® ®  Microsoft Internet Explorer ® ® ...
  • Page 58  Port Number By default, the port number for the service is set to "80". The port number can be changed in [Properties] > [Protocol Settings] > [HTTP]. Port Number must be in the range of 1 to 65535. If you have changed the default port number, in the address bar of your Web browser, enter the IP address or the Internet address followed by a colon ":"...

  • Page 59: Starting Centreware Internet Services

    2.1.3 Starting CentreWare Internet Services The following describes how to connect to CentreWare Internet Services from your computer. Steps Start your web browser. Enter the machine's IP address or Internet address in the browser address field, and press the <Enter> key. IP address entry example ...

  • Page 60: Centreware Internet Services Screen Components

    2.1.4 CentreWare Internet Services Screen Components The CentreWare Internet Services screen consists of three frames (separate screens). The information displayed in each frame depends on the feature selected: [Status], [Job and Log], [Properties], or [Support]. Clicking [Help] in the top frame displays the CentreWare Internet Services help. For more information on the ...

  • Page 61: Right Frame

     Right frame The right frame displays information and status of the machine and the [Refresh] button. Click [Refresh] to update the display to the current status. The table below lists the main functions you can perform using CentreWare Internet Services. Tab Name Major Function Status...

  • Page 62: Machine Settings

    Machine Settings The following describes how to configure the settings at the machine user interface. CentreWare Internet Services can also be used to make these settings. For details, refer to the Help section which  Note can be displayed by clicking [Help] in the upper right of the CentreWare Internet Services screen. Steps On the [System Administrator Menu] screen, press [System Settings] >...

  • Page 63: Chapter 3 Daily Management And Maintenance

    Chapter 3 Daily Management and Maintenance This chapter describes how to replace consumables and clean the machine. Replacing Consumables..........................64 Cleaning the Machine ..........................73 Print Head Maintenance ..........................77...

  • Page 64: Replacing Consumables

    1 unit/box Only one type of print head is supplied; the same type of print head is attached at all of five installation locations. The use of consumables not recommended by Xerox may degrade image quality and performance. Use only ...

  • Page 65: Used Consumables

    3.1.1 Used Consumables Dispose of used ink cartridges, waste ink cartridges, and print heads in accordance with local regulations. 3.1.2 Replacing an Ink Cartridge CAUTION To prevent possible static discharge when connecting the network cable to the Ink Container, touch the machine frame to discharge any static prior to connecting the network cable.
  • Page 66 Steps Removing the ink cartridge  Have a new ink cartridge ready. Open the ink cover. When you open the cover while the machine is running a print job, the machine stops operation after the  Important page currently being processed has been printed. Disconnect the network cable (1).
  • Page 67  Installing the new ink cartridge Remove the protective cover from the replacement ink car- tridge. Place the ink cartridge in the proper location. The label affixed inside the ink cover depicts ink color  Note location. The ink nozzle is keyed and color-coded. ...

  • Page 68: Replacing A Waste Ink Cartridge

    3.1.3 Replacing a Waste Ink Cartridge When a waste ink cartridge is filled with waste ink, the following message appears on the touch screen. Take the appropriate action as instructed in the message.  Replace a waste ink cartridge soon. Replace a waste ink cartridge.
  • Page 69 Pull out the waste ink cartridge carefully. Always store the used waste ink cartridge in a  Note horizontal place to prevent ink from being dropped. Be careful to handle ink of the waste ink cartridge. Dispose of waste ink cartridge in accordance with local ...

  • Page 70: Replacing A Print Head

    3.1.4 Replacing a Print Head When the amount of ink sprayed from the nozzle of a print head exceeds the specified value, the print head replacement message appears on the touch screen. On the touch screen, check the [Supplies] screen to see which print head needs to be replaced. The amount used of ink at each print head can also be viewed in the [Supplies] screen.
  • Page 71 Install the cover removed from a new print head on  Note the used print head, and return it to your local Xerox representative. Remove the cover from a new print head. Peel two protection tapes from a new print head.
  • Page 72 Insert a new print head in an oblique direction ( ), and push up so that it is located vertically ( The print head can be installed only in one direction.  Note Return the lever back to its original position. Close the print head cover.

  • Page 73: Cleaning The Machine

    If the print head side of the print unit is dirty, it causes ink drops to be attached on the print surface. If the print surface gets dirty after ink stains on the print head were removed, consult your local Xerox ...
  • Page 74 Pull up the upper unit release lever to open the upper unit. Wipe both edges of the print head with lint-free cleaning cloth. Keep your hand off on parts other than the print head  Important cleaning area. To clean the ink receiving side, refer to "3.2.2 Removing ...

  • Page 75: Removing Ink Stains In The Ink Receiving Side Of The Print Unit

    3.2.2 Removing Ink Stains in the Ink Receiving Side of the Print Unit If the ink receiving side of the print unit is dirty with excessive ink, it causes the rear side of the print surface to get dirty. To clean the ink receiving side of the print unit, be sure to switch the machine to the cleaning mode on the ...
  • Page 76 Close the upper unit. Be careful not to pinch your fingers.  Important Press [Finish]. Message "Exiting internal cleaning mode." appears. Press [Done] to exit the cleaning mode. 3.2 Cleaning the Machine...

  • Page 77: Print Head Maintenance

    Print Head Maintenance Follow the procedure shown below to maintain the print head.  Step 1 Make a test print, and check the image quality (status of the print head). Making a Test Print ................................p. 77  Step 2 Clean the print head. Cleaning the Print Head..............................

  • Page 78: Cleaning The Print Head

    3.3.2 Cleaning the Print Head Steps On the [System Administrator Menu] screen, press [Print Head Maintenance] > [Head Cleaning]. For information on how to display the [System Administrator Menu] screen, refer to "5.1 System  Note Administrator Menu Settings Overview" (p. 104). Select the print head to be cleaned and press [Start].

  • Page 79: Carrying Out Calibration

    3.3.3 Carrying out Calibration A chart is printed out automatically for calibration. After replacing a print head or moving the machine, be sure to carry out calibration. Steps On the [System Administrator Menu] screen, press [Print Head Maintenance] > [Calibration]. To continue with [Replacing print head], proceed to step 2..

  • Page 80: Performing A Joint Adjustment

    3.3.4 Performing a Joint Adjustment Steps On the [System Administrator Menu} screen, press [Print Head Maintenance] > [Joint Adjustment]. For information on how to display the [System Administrator Menu] screen, refer to "5.1 System  Note Administrator Menu Settings Overview" (p. 104). Feathering must be turned off to enable the manual joint adjustment, press [Feathering], press [Off], press [Save].
  • Page 81 Press [Calibration]. Select a type of paper to be used for calibration. Select a roll unit that contains paper of size A0 or larger. If the correct type of paper is not selected,  Note [Start] cannot be initiated. Press [Start]. Press [Yes] to confirm calibration start.
  • Page 82 Press [Done] when calibration is complete. Press [Print Adjustment Chart]. Select A0 size or larger to check all joints. Press [Start]. 3.3 Print Head Maintenance...
  • Page 83 Press [Yes] to print adjustment chart. Press [Done] when test print is complete. Use the chart to check the status of the joints. 3.3 Print Head Maintenance...
  • Page 84 Close-up view Chart Target Head number Number of the target pint head Example: "HEAD 1-2" shows the prints by print head 1 and 2. Cyan / Magenta patch To check the clearance in X-axis Black short line To check the clearance in Y-axis 3.3 Print Head Maintenance...
  • Page 85 Press [Input Adjustment Value] to adjust the position of each print head in the X-direction (right / left) and the Y-direction (up / down). Input Adjustment Value is only valid with the Feathering is turned Off.  Note Since the position of every print head can be adjusted, you should choose the way which involves the ...
  • Page 86 3.3 Print Head Maintenance...

  • Page 87: Chapter 4 Problem Solving

    Chapter 4 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting............................. 88 Error Messages ............................... 96 When a Paper Jam Occurs......................... 97...

  • Page 88: Troubleshooting

    "Paper Jam Problems" (p. 90). Image quality problems Action "Image Quality Problems" (p. 91). Problems during printing Action "Problems during Printing" (p. 94). If the error is not resolved even after following the above procedure, contact your local Xerox representative. 4.1 Troubleshooting...

  • Page 89: Machine Problems

     Refer displayed Has a paper jam occurred? "When a Paper Jam Occurs" (p. 97)  Refer Is the message "Please wait..." If the message is displayed for more than 5 minutes, contact your displayed? local Xerox representative. 4.1 Troubleshooting...

  • Page 90: Paper Jam Problems

    4.1.2 Paper Jam Problems For information on how to remove jammed paper, refer to "When a Paper Jam Occurs" (p. 97). Symptom Check Remedy Media is often Is the appropriate type of media Correctly load the appropriate type of media. jammed or being used? "Media"...

  • Page 91: Image Quality Problems

    When the image quality of the printed output is poor, identify the symptom in the following table to perform the corresponding remedy. If the image quality does not improve even after the remedy is performed, contact your local Xerox representative. Symptom...
  • Page 92 "Replacing a Print Head" (p. 70)  Refer Unwanted black Internal components are soiled. Contact your local Xerox representative. dots are printed. Unwanted black Internal components are soiled. Contact your local Xerox representative. lines are printed. Unwanted black...
  • Page 93 Symptom Check Remedy The printed image Is the media loaded correctly? Correctly load the media. is misaligned or "Loading/Replacing Paper" (p. 38)  skewed. Refer Image is lost on Is part of the image outside of the Recreate the original so that the image fit to the printable area. the edge of paper.

  • Page 94: Problems During Printing

    4.1.4 Problems during Printing This section describes how to troubleshoot problems during printing. Symptom Check Remedy Unable to print. Is the network cable disconnected Connect the network cable to the computer. from the computer? Is the network cable disconnected Connect the network cable to the machine. from the machine? Is the printer status Offline? Check the setting for [Print Mode].

  • Page 95: Problems With Centreware Internet Services

    4.1.5 Problems with CentreWare Internet Services This section describes the causes and recommended remedies for problems that may occur while using CentreWare Internet Services. Symptom Check Remedy Unable to connect to Is the machine working Check if the machine is powered on. CentreWare Internet properly? Services.

  • Page 96: Error Messages

    If the trouble persists, call for power switch on again. service. If the message persists, record the displayed contents [XXX-XXX]. XXX-XXX Then, turn the power switch off, and after the touch screen goes out, contact your local Xerox representative. 4.2 Error Messages...

  • Page 97: When A Paper Jam Occurs

     Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Xerox representative.

  • Page 98: Paper Jams In The Roll Unit

    4.3.1 Paper Jams in the Roll Unit Steps Pull out the roll unit with both hands. While pulling the green lever at the right edge, open the roll unit cover. Take the following action depending on the status of the jammed paper. If the jammed paper is not found Rotate the roll paper backwards.

  • Page 99: Paper Jams In The Bypass (Manual) Feed Table Or Upper Unit

    If the jammed paper is not cut Move the cutter to cut the paper. Remove the cut piece of paper. Rotate the roll paper backwards. Then, reload the roll paper. For information on how to load the roll paper, refer to ...
  • Page 100 Take the following action depending on the status of the jammed paper. Do not touch the black plastic component in the print unit. You can get ink on your hands.  Important If you can find the jammed paper through the opening: Remove the jammed paper from the opening.

  • Page 101: Paper Jams Inside The Upper Roll Paper Cover

    Close the upper unit. Be careful not to pinch your fingers.  Important 4.3.3 Paper Jams inside the Upper Roll Paper Cover Steps Open the upper roll paper cover. Pull up the green lever. Remove the jammed paper from the opening. Close the upper roll paper cover.

  • Page 102: Paper Jams In The Paper Stack Tray (Optional)

    4.3.4 Paper Jams in the Paper Stack Tray (Optional) Steps Open the upper cover of the Paper Stack Tray. Remove the jammed paper. If the jammed paper is at the paper exit area Remove the jammed paper from the paper path. If the jammed paper is inside the upper cover Remove the jammed paper from the opening.

  • Page 103: Chapter 5 Ìsystem Administrator Menu Settings

    Chapter 5 ìSystem Administrator Menu Settings This chapter describes how to configure the System Administrator Menu settings. System Administrator Menu Settings Overview ................104 System Administrator Menu List......................107 Common Settings ............................109 Print Settings..............................116 Network Settings............................118 System Admin Settings..........................123 Authentication / Security Settings .......................126...

  • Page 104: System Administrator Menu Settings Overview

    System Administrator Menu Settings Overview This section describes the basic operation of the System Administrator Menu. 5.1.1 Step 1 Displaying the System Administrator Menu To display the System Administrator Menu, enter the system administrator ID. The password is also required when [Password Entry Control Panel] is set to [On] in [Authentication/Security Settings].

  • Page 105: Step 2 Selecting The Desired Item

    5.1.2 Step 2 Selecting the Desired Item On the [System Administrator Menu] screen, select an item to set. For information on the items available on the [System Administrator Menu] screen, refer to "5.2 System  Refer Administrator Menu List" (p. 107). Steps Select the desired item.

  • Page 106: Step 3 Configuring A Feature

    5.1.3 Step 3 Configuring a Feature Steps Select the desired item. After completing the settings, press [Save]. Press [Close] several times until the Ready screen is displayed. If the changes you have made require rebooting of  Note the machine to apply the changes, pressing [Close] on the [System Administrator Menu] screen displays the [Restart] screen.

  • Page 107: System Administrator Menu List

    System Administrator Menu List The following tables list the items that can be set on the [System Administrator Menu] screen. Some items may not appear on your machine depending on the configuration. System Settings Common Settings (p. 109) Machine Clock / Timer Settings (p. 109) Machine Clock (p.
  • Page 108 SSL / TLS Settings (p. 122) Device Cert. (p. 122)  HTTP - SSL / TLS Comm. (p. 122)  HTTP - SSL / TLS Port No. (p. 122)  Detailed Settings (p. 122) This function is for customer engineer use. System Admin Settings (p.

  • Page 109: Common Settings

    Common Settings You can configure specifications relating to the machine's common features. Steps On the [System Administrator Menu] screen, press [System Settings] > [Common Settings]. For information on how to display the [System Admin-  Refer istrator Menu] screen, refer to "5.1 System Administrator Menu Settings Overview"...

  • Page 110: Time Zone

    Time Zone Allows you to set the time difference from GMT. Set the time zone in the range of -12 to +12 in 30 minutes increments. The factory default is [0] hours and [0] minutes. Auto Power Saver Set the time that must elapse from the last operation until the machine enters the Energy Saver mode, in the range of 5 to 240 minutes in 1 minute increments.

  • Page 111: Audio Tones

    5.3.2 Audio Tones You can use this feature to set whether to sound an alarm when a job ends or a fault occurs. The factory default is [On] for all items. Steps Press [Audio Tones]. Set each item as necessary, and click [Close]. Item Description Possible Value...

  • Page 112: Default Language

    5.3.3 Default Language The factory default is [English]. Steps Press [Default Language]. Set each item as necessary, and click [Save]. 5.3.4 Paper Tray Priority Set the priority of the trays to use when the following conditions are satisfied:  Paper selection is set to Auto. ...

  • Page 113: Maintenance

    5.3.5 Maintenance This function is for customer engineer use. For more information, contact your local Xerox representative. 5.3.6 Other Settings Steps Press [Other Settings]. Set each item as necessary, and click [Close]. Software Download This function is for customer engineer use. For more information, contact your local Xerox representative.

  • Page 114: Detailed Settings

    Select [On] and press [Save] to display the [Execute Data Encryption] screen. Select [Yes] or [No].  Notes on enabling the data encryption feature and changing the settings You need to reboot the machine after enabling/disabling data encryption or changing the encryption key. The corresponding storage space (hard disk) will be initialized during the reboot process.
  • Page 115 Type Number: Common Service Settings Code Description New Value Factory Default Releases the restriction for long printing (5m). 0: Prohibit (limited to 5m) 0: Prohibit (limited to 1: Permit (limited to 30m) For notes and restrictions about  Important releasing the restriction of long size printing, refer to "6.2.2 Notes and Restrictions on the Use of the Print Feature"...

  • Page 116: Print Settings

    Print Settings With [Print Settings], you can make settings relating to the machine's print features specifications. Steps On the [System Administrator Menu] screen, press [System Settings] > [Print Settings]. For information on how to display the [System Admin-  Refer istrator Menu] screen, refer to System Administrator Menu Settings Overview (p.

  • Page 117: Detailed Settings

    Select this to print all jobs that have not been output at the time the machine was turned off, once again. Press [Save]. 5.4.2 Detailed Settings This function is for customer engineer use. For more information, con- tact your local Xerox representative. 5.4 Print Settings...

  • Page 118: Network Settings

    Network Settings With [Network Settings], you can configure specifications relating to the networking aspects of the machine. For information on Network Settings, also refer to "2.2 Machine Settings" (p. 62).  Refer ® CentreWare Internet Services allows you to make more detailed settings. For details, refer to the Help section ...

  • Page 119: Port Settings

    5.5.1 Port Settings The table below lists the ports that are used for the applications and features. Port Application/Feature HTTP SNMP CentreWare Internet Services – – – The factory default is [Enabled] for all ports. Steps Press [Port Settings]. Set each item as necessary, and click [Close]. HTTP When using HTTP, specify a port number and select [Enabled].

  • Page 120: Protocol Settings

    5.5.2 Protocol Settings Steps Press [Protocol Settings]. Set each item as necessary, and click [Close]. Ethernet Setting Allows you to set the transmission rate for the Ethernet interface. The factory default is [Auto]. Auto Select this to detect the Ethernet transmission rate automatically. 1000BASE - T Select this to fix the transmission rate to 1000BASE - T.

  • Page 121: Ipv6 Address Manual Set

    IPv4 - Subnet Mask Enter the subnet mask in the format of xxx.xxx.xxx.xxx, where xxx is a value between 0 and 255. The factory default is [255.255.255.0]. IPv4 - Gateway Address Enter the subnet mask in the format of xxx.xxx.xxx.xxx, where xxx is a value between 0 and 255. The first "xxx" cannot be set to numeric value 127 or 224 to 255.

  • Page 122: Ssl / Tls Settings

    Select [Enabled] or [Disabled]. The factory default is [Disabled]. HTTP - SSL / TLS Port No. The factory default is [443]. 5.5.4 Detailed Settings This function is for customer engineer use. For more information, con- tact your local Xerox representative. 5.5 Network Settings...

  • Page 123: System Admin Settings

    System Admin Settings In [System Admin Settings], you can set the system administrator's login ID and password. We recommend that you change the default ID and password for the system administrator to prevent unauthorized users from changing the machine settings and to enhance security. Steps On the [System Administrator Menu] screen, press [System Admin Settings].

  • Page 124: System Administrator's Password

    Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the system administrator ID using up to 32 characters. Press [Save]. Press [Re-enter System Administrator ID]. Press [Keyboard]. Re-enter the same system administrator ID by using the numeric keypad on the control panel or the keyboard displayed on the screen using up to 32 characters.

  • Page 125: Maximum Login Attempts

    Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the system administrator's password of 4 to 12 characters. Press [Save]. Press [Re-enter Password]. Press [Keyboard]. Re-enter the same system administrator's password of 4 to 12 characters by using the numeric keypad on the control panel or the keyboard displayed on the screen.

  • Page 126: Authentication / Security Settings

    Authentication / Security Settings With [Authentication / Security Settings], you can configure the machine's security settings. Refer to these subsections for more information on each setting. Steps On the [System Administrator Menu] screen, press [Authentication / Security Settings]. For information on how to display the [System Admin- ...

  • Page 127: Overwrite Hard Disk

    Steps Press [Password Entry Control Panel]. Select [No] or [Yes]. Press [Save]. 5.7.2 Overwrite Hard Disk When print processing is completed, the data is deleted from the hard disk and the area on which the deleted data was stored is automatically overwritten with blank data. This feature prevents unauthorized retrieval or restoration of the data recorded on the hard disk.
  • Page 128 The system administrator must follow the instructions below to increase security.  To protect the data deleted from or stored on the hard disk, the following settings are required: Number of Overwrites: [Once] or [Three times]  Change the system administrator's factory default password (x-admin). The new password must be seven characters or more (up to 12 characters long).

  • Page 129: Chapter 6 Appendix

    Chapter 6 Appendix This chapter describes the machine specifications, optional components, and notes and restrictions. Optional Components ..........................130 Notes and Restrictions ..........................131...

  • Page 130: Optional Components

    Optional Components The following table lists the optional components. To purchase these options, contact your local Xerox representative. Product Name Description Manual Feeder Guide A guide to load paper manually. 2inch core paper holder A paper holder for 2-inch core roll paper. A set of two.

  • Page 131: Notes And Restrictions

    Notes and Restrictions on the Use of the Machine Installing and Moving the Machine  When moving the machine to another location, contact your local Xerox representative.  When the machine is operating, protect it from shocks.  Do not place objects near the ventilation opening of the extractor fan of the machine.

  • Page 132: Notes And Restrictions For Ipv6 Connection

    Print data size  The machine cannot handle files whose size is larger than 2GB.  The machine cannot handle pages whose data size is larger than 1.2GB per page. When printing a multiple page job, such pages are ignored. Notes on manual feed When printing with manual feed, printing on paper of a size smaller than the output size can cause contamination of the interior of the machine.
  • Page 133 Index Adjusting screen contrast............... 35 Jams bypass (manual) feed table or upper unit ......99 Authentication / Security Settings........... 126 inside the upper roll paper cover.......... 101 Password Entry Control Panel..........126 paper stack tray (optional)............. 102 Auto Power Saver................110 roll unit....................
  • Page 134 Paper Stack Tray (optional)............28 password .................. 124, 126 Password Entry Control Panel..........126 system administrator password........... 124 Port number ..................58 Power Saver button................33 Print head ..................... 77 calibration................. 78, 79 cleaning .................... 78 maintenance procedure............. 77 replacing................... 70 test print ...................

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