Xerox Wide Format IJP 2000 User Manual page 100

Problem Solving
Symptom Check
Unwanted white Is the appropriate type of
dots appear in media being used?
black filled areas.
Internal components are
soiled.
Nothing is There may be a system
printed. malfunction.
The printed Is the media loaded
image is correctly?
misaligned or
skewed.
Image is lost on Is part of the image outside
the edge of of the printable area?
paper.
The printed sheet Is the area around the print
has ink drops on head contaminated by ink?
it.
A mixture of Is the print head dirty with
colors appear on ink?
the printed sheet
Image density is The print heads may have
too light or been clogged.
uneven on the
first printed
sheet during a
continuous print
job.
4-6
Remedy
Load the appropriate type of media.
See Media on page 1-22.
Contact your local Xerox representative.
Contact your local Xerox representative.
Load the media correctly.
See Loading/Replacing Paper
Recreate the original so that the image fits the printable
area.
Perform the print head cleaning two or three times
See Cleaning the Print Head
Clean the ink receiving side and the print head side of the
print unit.
See:
• Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14
• Removing Ink Stains in the Ink Receiving Side of the
Print Unit on page 3-16.
Try to run a print job again.
If the problem persists, perform the print head cleaning
two or three times.
See Cleaning the Print Head
Try to run a print job again.
on page 1-12.
on page 3-20.
on page 3-20.
Xerox® Wide Format IJP 2000
User Guide