Xerox Wide Format 6622 User Manual
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Xerox Wide Format 6622 User Manual

Xerox Wide Format 6622 User Manual

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FreeFlow® Accxes® Print Server V15.0
August 2010
701P50894
®
Xerox
Wide Format 6622 Solution

User Guide

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  • Page 1: User Guide

    FreeFlow® Accxes® Print Server V15.0 August 2010 701P50894 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 2 ©2010 Xerox Corporation. All rights reserved. XEROX® and Xerox and Design , 6622 Solution , Accxes® and FreeFlow®, are trademarks of Xerox Corporation in the US and/or other countries. ENERGY STAR® and ENERGY STAR MARK® are registered United States trademarks.

  • Page 3: Table Of Contents

    Handling and Storing Media................1-27 Handling Media..................1-27 Storing Media...................1-27 Dehumidifier.....................1-28 Loading the Media Roll (Roll 1, 2, and 3)........1-28 Loading the Media Roll (Roll 4)............1-32 Loading the Media Roll when Printing...........1-36 Using Manual Feed-in Shelf (Bypass)................1-37 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 4 Printer Interrupt..................2-15 Scan Display.....................2-15 Setting Up the Image Quality Selections..........2-15 Density......................2-16 Sharpness....................2-16 Contrast......................2-16 Background Suppression..............2-17 Setting up the Advanced Settings selections...........2-17 Media Type......................2-18 Sample Copy......................2-19 Rendering........................2-19 Mirror Image......................2-20 Image Inversion ....................2-20 Image Location....................2-21 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 5 Step 2: Selecting Scan to Mailbox Features..........3-12 Step 3: Select Image Quality Features............3-13 Density......................3-13 Contrast......................3-14 Sharpness....................3-14 Background Suppression..............3-14 Step 4: Select Advanced Settings Features..........3-15 Image Inversion..................3-16 Scan Offset....................3-17 Color Space....................3-17 Mirror Image....................3-18 Scan to Printer..................3-19 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 6 Output Format......................4-4 Output Format (Print Jobs).................4-5 Output Format (Copy Jobs)................4-5 Collation...........................4-5 Finishing...........................4-6 Remove Selected Jobs......................4-6 Job Reprint from Web Printer Management Tool ..........4-6 5 System Administration................5-1 System Administration Overview...................5-1 Entering System Administration Mode............5-2 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 7 Print Interrupt Timeout............5-17 Set Start Scan Mode..............5-18 Calibrate Touch Screen............5-18 Network Setup..................5-19 Setting up a Static IP Address..........5-20 Setting up IP Gateway............5-21 Setting up Netmask..............5-21 Setting up DHCP................5-22 Copy Options......................5-23 Select Output Media Series..............5-24 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 8 User Mode b - Ub (Image Enhancement)...............7-10 User Mode D - Ud (Temporary Clearance of Error E-26)........7-12 User Mode E - UE (Temporary Clearance of Error E-28)........7-12 8 Maintenance....................8-1 Toner Cartridge Replacement (C-01)................8-1 Replacing the Toner Cartridge (C-01).............8-2 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 9 Misfeed in the Fuser Assembly (J-14)................9-22 Clearing Misfeeds in the Folder (J-21)..............9-25 Clearing Misfeeds in the Auto Stacker J-22)............9-26 Printer Errors (E-XX)......................9-26 Door Open Errors (U-XX)....................9-27 Thumping Noise in Standby..................9-27 Image Quality Problem Solving...................9-27 Service Call Errors......................9-28 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 10 Table of Contents viii ® Xerox Wide Format 6622 Solution User Guide...

  • Page 11: Product Overview

    Product Overview The Xerox Wide Format 6622 Solution processes print jobs that it receives from a client workstation, a USB device and scanned and copied jobs. The Xerox Wide Format 6622 Solution enables all types of image data to be printed in the supported formats, including standard and non-standard sized documents.

  • Page 12: Product Software Tools Overview

    Displays remaining toner and media selection and Display level. Printer The printer is used to image and output all jobs. Printer Power On/Off Switch Press to switch the printer on and off. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 13 Contains selection buttons and copy/print services access. Top Rear Cover Pull the handle and open to clear media jams. Exit Cover Open to clear media jams. Catch Tray Assists the original document as it exits the printer. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 14 VGA port for Touch Screen LCD. 5Vdc maximum. USB Port Connect the cable here which comes from the Controller USB Key Connector Type B for the Touch Screen LCD. 5Vdc Maximum. Right Side View with Doors Open ® Xerox Wide Format 6622 Solution User Guide...

  • Page 15: Controller Front View

    Use to identify specific machine hardware. Controller Front View The Accxes Controller communicates with the Print Engine/machine via the Command Status Interface. The Command Status Interface software provides status messages about the operation of the print engine. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 16: Controller Rear View

    Controller Rear View This design may vary depending on your model. Table 4: Controller Rear View Description Card Slide (location may vary depending on Controller model) Cover Release Latch Power Connector Padlock Ring ® Xerox Wide Format 6622 Solution User Guide...

  • Page 17: Controller Back Panel Connectors

    DisplayPort Connector (not used) NOTE On a system that is working normally and has a good network connection, the Link Integrity Light illuminates continuously; the Network Activity Light blinks in response to network activity. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 18: Controller Cables And Connectors

    USB Port. Scanner (Optional) The Xerox Wide Format 6622 Solution is an integrated printing system for basic copying and electronically scanning and printing copies of the images for engineering and architectural size documents. The scanner produces images up to 40 inches wide (1016 mm) and can send the image to a mailbox, a File Transfer Protocol (FTP) location or a remote printer.

  • Page 19: User Interface (Ui)

    Browser, are the two sources that enable users to set up and perform print service operations. The Printer User Interface is used to perform a variety of tasks using the Touch Screen and Control Panel Buttons. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 20: Touch Screen

    The Services Menu is the default page for the User Interface. It appears after the machine is powered on or exits the Power Saver mode, and when the machine exits the System Administration mode. The screen below displays the copy/scan features. There is a scanner connected. 1-10 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 21 Product Overview The following screen displays the printer only features. There is no scanner connected. ® 1-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 22: Touch Screen Features And Functions

    Scan-to-FTP Allows users to send scan jobs to a networked file server destination. Scan-to-Remote Printer Allows users to send scan jobs to a remote printer. Touch Screen Features and Functions 1-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 23: Keyboards

    You may get an Invalid Entry error message if you select a character that is unacceptable in the feature. For instance, when naming a mailbox, you may not use an apostrophe. ® 1-13 Xerox Wide Format 6622 Solution User Guide...

  • Page 24: Control Panel

    Low Power or Sleep modes. Clear Clears incorrect values entered when using the numeric keypad, and is used to reset scan defaults in any of the scan modes. 1-14 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 25: Language

    Low Power mode to the Sleep mode, the Touch Screen remains dark and the Power Saver button remains illuminated. Entering the Power Saver Mode The Power Saver Mode may be entered either automatically or manually. ® 1-15 Xerox Wide Format 6622 Solution User Guide...

  • Page 26: Operator Panel & Status Display

    Operator Panel & Status Display The operator panel is located on top of the front side of the printer. It consists of a graphic display, a message display and several function keys. 1-16 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 27: Media And Toner Status Panel

    The Media and Toner Panel is located on the front right face of the printer. It displays the size of the media, the type of the media, the media in use, and how much media and toner is remaining. ® 1-17 Xerox Wide Format 6622 Solution User Guide...

  • Page 28: Powering The System On

    The Printer and Controller are each equipped with a Power Switch. System Power On 1. Always move the Printer Power Switch to the On [ | ] position before turning on the Controller. 1-18 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 29: Off Line/On Line

    2. To return the printer to the Online Mode, press the Online Key. The green LED light goes on and the printer returns to the Online Mode. Document Input Documents that match any of the following sizes may be used. ® 1-19 Xerox Wide Format 6622 Solution User Guide...

  • Page 30: Precautions When Handling Documents

    Saving customized jobs with special settings for different document types is saving time. After following the suggestions below, refer to the use of Templates on the Recall Tab of this chapter. 1-20 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 31 Text/Photo. Background Quality adjustments as Scan Mode: Suppression to required. Set Original Document Disabled (unchecked). Type to Photo Scan Mode: (Half-Tone) or Continue with Image Text/Photo. Quality adjustments as required. ® 1-21 Xerox Wide Format 6622 Solution User Guide...
  • Page 32 Disabled (unchecked). results. Type to Text/Line Scan Mode: Scan Mode (Clear). Set the Image Quality, Adjust the Image Quality Background Density, Contrast and Suppression to Sharpness for best Disabled (unchecked). results. 1-22 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 33: Media Source

    Product Overview Media Source Before you load an original in the Xerox Wide Format 6622 Solution, you must specify where the media (paper) is going to be feeding from. This is referred to as the Media Source which provides the output.

  • Page 34: Media Types

    Product Overview NOTE Media may be ordered from Xerox at www.xerox.com. In the US, from the home page, select Supplies > Paper and Media Type > For Wide Format Products. NOTE A Media Mismatch screen displays if the required media is not loaded in the machine when you make copies.
  • Page 35 75-100 micron Tracing Premium 90 g/m2 Paper Tracing 90 90-112 g/m2 Premium 112 g/m2 Tracing 112 Premium Translucent 100 micron Vellum Performance 80 g/m2 20 lb. - Production 80 g/m2 500ft. ® 1-25 Xerox Wide Format 6622 Solution User Guide...

  • Page 36: Adding Media Rolls

    When the Media Roll in use is empty, the Media Empty Indicator on the Operation Panel remains on steady. To load a new Media Roll, follow the instructions in the “Loading The Media Roll” sections of this chapter. 1-26 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 37: Handling And Storing Media

    Product Overview NOTE Roll sizes 880 mm, 891 mm and 900 mm can be loaded in Media Drawer 1 only. The printer is set for 900 mm size. To enable 880 mm or 891 mm sizes, contact Xerox Service. NOTE B3 media should not be loaded in drawer 1.

  • Page 38: Dehumidifier

    The Dehumidifier operates at night and in high-humidity conditions in order to avoid moisture-related problems with the media such as wrinkling and deletions in the print. Your Xerox Service Representative can enable the heaters to operate in one of three modes: • Off all the time.
  • Page 39 Media Locking Lever after the roll is in position. This action provides a positive grip on the Media Core. NOTE To avoid unnecessary strain, load the heaviest roll in the top drawer and the lightest rolls in the bottom drawer. ® 1-29 Xerox Wide Format 6622 Solution User Guide...
  • Page 40 12. Insert the lead edge of the media between the Upper and Lower Feed Rollers. 1-30 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 41 Roll 3 is the only roll with the Viewing Window used to confirm the position of the lead edge of the media. 14. Rotate the feed roller until the lead edge is visible in the center of the Viewing Window hole. ® 1-31 Xerox Wide Format 6622 Solution User Guide...

  • Page 42: Loading The Media Roll (Roll 4)

    4. Place the Media Roll on a flat surface to change the roll. CAUTION Failure to keep the spindle parallel may cause the gear at the left end to break. 1-32 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 43 Media Locking Lever after the roll is in position. This action provides a positive grip on the Media Roll. NOTE To avoid unnecessary strain, load the heaviest roll in the Drawer 1 and the lightest rolls in the Drawer 3/4. ® 1-33 Xerox Wide Format 6622 Solution User Guide...
  • Page 44 If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. 1-34 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 45 Notice the media in Media Roll 4 feeds from underneath. 11. Rotate the Media Advance Knob in order to feed approximately 1 inch (25 mm) of media between the feed rollers. ® 1-35 Xerox Wide Format 6622 Solution User Guide...

  • Page 46: Loading The Media Roll When Printing

    Cut key. This ensures the lead edge of the paper has a clean cut and prevents problems. Loading the Media Roll when Printing Media Drawers 1, 3 and 4 may be loaded when the Xerox Wide Format 6622 Solution is in progress. Media Roll 2 can not be loaded when the 6622 is operating.

  • Page 47: Using Manual Feed-In Shelf (Bypass)

    Manual Feed-in Shelf (Bypass). NOTE The Xerox Wide Format 6622 Solution accepts any media type, regardless of the media type specified. Ensure that the media type is correct or the toner image may rub off of the print as the printer uses media type to determine fusing temperature.
  • Page 48 • Install the Wire Form Holder for paper larger than 18” (447mm). 5. From the client workstation or the scanner, specify Manual Feed as the media source. 6. Submit the print job or scan the document. 1-38 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 49: Printing And Copying Documents

    Printing and Copying Documents This chapter describes the Print-from-Device and Copy features of the Xerox 6622 Wide Format Solution available with the attached Scanner configuration. Included are instructions on how to make copies from both the Media Drawers and the Manual Feed-in Shelf (Bypass).
  • Page 50 4. Select Print. A message indicates the spooling progress and a cancel option. NOTE Should an error occur while printing, the Print from File screen displays with details and the job is cancelled. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 51: Copying Procedures

    If multiple devices are attached, you will be requested to choose which to eject from a list. Copying Procedures This section describes the procedures for making copies using the Xerox Wide Format printer. Refer to the sections listed below for instructions.

  • Page 52: Image Quality Tab

    For more information about this tab, refer to Setting Up the Basic Copy Selections, which appears later in this chapter. Image Quality Tab Select the required image quality features from those displayed on the Image Quality tab. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 53: Advanced Settings Tab

    The Advanced Settings screen displays the following options: • Image Inversion • Scan Offset • Rendering • Image Mirroring • Image Location • Sample Copy • Scan Width • Margins • Media Type ® Xerox Wide Format 6622 Solution User Guide...

  • Page 54: Step 2: Entering The Copy Quantity

    If the document does not feed automatically, the Scan Start mode may be set to Manual Start. In this case, press the Start button on the Control Panel. For more information about the Scan Start mode, refer to System Administration, Set Start Scan mode. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 55: Step 4: Stopping The Copy Job

    Making Copies Using the Manual Feed-in Shelf (Bypass) The Manual Feed-in Shelf (Bypass) feature enables copying using cut sheet media. Only one sheet may be loaded at a time. 1. Select Copy on the Services menu. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 56: Main Components Of This Task

    • Hold the original down flat with two hands (one on either side of it) while it feeds into the starting position. Doing this helps prevent wrinkles that can cause dark areas on the copy. • Keep guiding the original until it feeds automatically. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 57: Setting Up The Copy Selections

    The factory default setting is 100%. Once a job has been scaled to a different percentage, that percentage then becomes the new image and setting. This is seen during Job Recall and is considered 100% of the document. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 58: Reduce/Enlarge Using The Scale Factor

    Refer to Media Settings in the Product Overview chapter and verify the correct settings are present. 3. Select Save. Refer to Select Custom Reduction and Enlargement in the System Administration chapter, for details on changing these custom presets percentages. 2-10 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 59: Original Type

    The factory default setting is Synchronized. 1. Select Copy on the Services menu. The Copy screen displays. 2. Select the button that appears under Output Format for the media cut mode desired: ® 2-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 60: Collation

    The originals in the set also can be mixed, that is, of different types (text, photo, etc.). A maximum of 256 pages may be scanned in each collation job. Refer to the following table for details on making sets. 2-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 61: Copy Set Specifications

    Arch B (12x18) Arch 15 (15x21) Arch C (18x24) Arch D (24x36) Arch 30 (30x42) Arch E (36x48) ISO A4 (8.3x11.7) ISO A3 (11.7x16.5) ISO A2 (16.5x23.4) ISO A1 (23.4x33.1) ISO A0 (33.1x46.8) ® 2-13 Xerox Wide Format 6622 Solution User Guide...

  • Page 62: Check Plot

    6. Continue inserting the originals in the scanner and making the required copy settings for each. 7. When the last original has scanned, select Last Original. 2-14 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 63: Printer Interrupt

    > General Administration > Set Scan Display. Setting Up the Image Quality Selections You can configure the Image Quality features displayed to ensure that you obtain the best image results from each original. ® 2-15 Xerox Wide Format 6622 Solution User Guide...

  • Page 64: Density

    1. Select Copy on the Services menu. The Copy screen displays. 2. Select the Image Quality tab. 3. Select the Contrast setting, using the scroll keys, to obtain the desired results. 2-16 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 65: Background Suppression

    1. Select the features to be set up from those displayed on the Advanced Settings tab. The Advanced Settings tab allows you to configure the layout, processing and finishing of your jobs output. ® 2-17 Xerox Wide Format 6622 Solution User Guide...

  • Page 66: Media Type

    Media Drawer or Manual Feed-in Shelf, the selection is not available (grayed out). The default is Bond. 1. Select Copy on the Services menu. The Copy screen displays. 2. Select the Advanced Settings tab. 2-18 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 67: Sample Copy

    1. Press the Services button on the Control Panel. The Services menu will display with Copy as an option. 2. Select Copy. The Copy screen will display. 3. Select the Advanced Settings tab. ® 2-19 Xerox Wide Format 6622 Solution User Guide...

  • Page 68: Mirror Image

    (shown below). Pixels that were white in the scanned image are printed black, and black pixels in the scanned image are printed white. 1. Select Copy on the Services menu. 2-20 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 69: Image Location

    NOTE To enter a negative number on the numeric keypad, either scroll to the negative number or press the toggle button. ® 2-21 Xerox Wide Format 6622 Solution User Guide...

  • Page 70: Scan Width

    5. Select Variable Width when scanning a non-standard width original. 6. Then enter the desired scan width using either the numbers keypad or the scroll buttons. 7. Select Save when finished. 2-22 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 71: Scan Offset

    7. Select Save when finished. When a Reduce/Enlarge ratio of other than 100% has been set up for the copy job, the scan start position will be enlarged or reduced proportionately. ® 2-23 Xerox Wide Format 6622 Solution User Guide...

  • Page 72: Finishing

    The Services menu will display with Copy as an option. 2. Select Copy. The Copy screen will display. 3. Select the Finishing. The Finishing selections will display. 4. Select the required Folder Program 5. Select More for additional finishing options: 2-24 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 73: Setting Up The Recall Selections

    However, this feature is not available if the System Administrator has enabled Immediate Image Overwrite. Refer to the Image Recall section of the System Administration chapter for more details. 1. Select Copy on the Services menu. ® 2-25 Xerox Wide Format 6622 Solution User Guide...

  • Page 74: View Last Scan

    If the View Last Scan button is not present on the Recall tab, it has been disabled by the System Administrator and View Last Scan is not available. This feature is enabled or disabled by the System Administrator within General Administration > Control Panel > Set Scan Display. 2-26 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 75 The zoom box may be moved by touching the center of the box dragging. The zoom box may be resized by touching and dragging a corner of the box. • Zoom Box ® 2-27 Xerox Wide Format 6622 Solution User Guide...
  • Page 76 This selected area is highlighted. 7. Select the Plus or Minus sign and zoom in or out on the highlighted area. 8. Select Best Fit to return to the original view. 2-28 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 77: Scanning Documents

    Scanning Documents This chapter introduces the multiple scan features of the Xerox Wide Format Solution available with the attached Scanner configuration. FreeFlow Accxes, the software of the controller, has the capability to configure scan destinations to the following locations: • Scan-to-Mailbox - Stores your files on the FreeFlow Accxes Print Server (hard drive) or a removable media device (USB) for later retrieval.

  • Page 78: Establish The Network Setup

    Establish the Network Setup NOTE Refer to System Administration Network Setup, for additional information or use the Xerox FreeFlow Accxes Printer Server and Web Printer Management Tool Setup Guide for detailed instructions. Creating a Mailbox Before using the Scan-to-Mailbox service, you need to define a mailbox as a Destination.

  • Page 79: Selecting Mailboxes

    Jobs scanned to a Standard Mailbox as the destination, are provided as thumbnail preview .jpg files, if Preview Generation is enabled under the Advanced Settings tab. Also provided are the documents in the File Format you chose on the Scan to Mailbox tab. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 80: Document List

    The Document List section located on the Select a Destination Mailbox screen, displays the Edit Mailbox Document List where you can do the following to your documents: • Rename • Delete • Delete All ® Xerox Wide Format 6622 Solution User Guide...

  • Page 81: Settings

    The Mailbox Settings screen displays. 4. Select any one of the Password Protection Setting options followed by Set Password. The Create Password screen displays. 5. Use the alphanumeric keyboard to enter your password. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 82: Rename Mailboxes

    Administrator configured File Deletion setting. The File Deletion setting range is from 1 to 24 hours in increments of 1 hour. Be sure to retrieve your file in a timely manner to prevent data loss. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 83: Delete All Documents

    8. Select Yes on the Confirmation window. NOTE Once a document is deleted, it cannot be recovered. The remaining documents will renumber, with the previous number 002 document becoming 001, and so ® Xerox Wide Format 6622 Solution User Guide...

  • Page 84: Removable Device Document Lists

    The Print From Device screen displays. Here you see the removable device list of contents. 3. Browse the Document List, select the document desired and then Print. Refer to the Printing and Copying document chapter for more on the Print-from-Device feature. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 85: Scanning To A Standard Mailbox

    You must first specify the destination of the scanned image data before scanning can begin. 1. Select Scan to Mailbox. The screen displays with the following: 1. Destination (mailbox or removable device name) 2. Template (customized format) ® Xerox Wide Format 6622 Solution User Guide...
  • Page 86 Accxes Client Tools. • Settings To prevent others from changing your mailbox settings, scanning documents to it or retrieving your documents from it, you can assign a mailbox password. • Delete 3-10 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 87 6. Choose from a previously saved template or select an Unused one and create a new uniquely named one and save it. 7. Check off System Power On Default if desired. The customized saved template displays at power up. ® 3-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 88: Step 2: Selecting Scan To Mailbox Features

    JPEG Text/Photo Index ED 1. Select the Output Type Rendering to generate the electronic file. 2. Select the Output File Format type desired. 3. Select the Original Type you are scanning. 3-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 89: Step 3: Select Image Quality Features

    The Services menu will display with Scan to Mailbox as an option. 2. Select Scan to Mailbox. 3. Select the Image Quality tab. 4. Select the best Density match using the scroll key. ® 3-13 Xerox Wide Format 6622 Solution User Guide...

  • Page 90: Contrast

    Photo-Halftone or Photo-Continuous Tone. 1. Press the Services button on the Control Panel. The Services menu will display with Scan to Mailbox as an option. 2. Select Scan to Mailbox. 3-14 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 91: Step 4: Select Advanced Settings Features

    Advanced Features screen. The Advanced Settings tab allows you to configure the layout and processing of your jobs output. 1. Select Scan to Mailbox on the Services menu. 2. Select the Advanced Settings tab. ® 3-15 Xerox Wide Format 6622 Solution User Guide...

  • Page 92: Image Inversion

    The Services menu will display with Scan to Mailbox as an option. 2. Select Scan to Mailbox. 3. Select the Advanced Settings tab. 4. Select Image Inversion. 5. Select Image Inversion or No Image Inversion. 6. Select Save when finished. 3-16 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 93: Scan Offset

    Color Space 1. Press the Services button on the Control Panel. The Services menu will display with Scan to Mailbox as an option. 2. Select Scan to Mailbox. ® 3-17 Xerox Wide Format 6622 Solution User Guide...

  • Page 94: Mirror Image

    Perform the following steps to set Mirror Image: 1. Select Scan to Mailbox on the Services menu. 2. Select the Advanced Settings tab. 3. Select Mirror Image. 4. Select Off, X, Y, or XY. 5. Select Save. 3-18 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 95: Scan To Printer

    The factory default setting is Create Preview Image. 1. Select Scan to Mailbox on the Services menu. 2. Select the Advanced Settings tab. 3. Select Preview Generation. 4. Select the desired option: ® 3-19 Xerox Wide Format 6622 Solution User Guide...

  • Page 96: Scan Width

    5. Select Variable Width when scanning a non-standard width original. 6. Then enter the desired scan width using either the numbers keypad or the scroll buttons. 7. Select Save when finished. 3-20 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 97: Resolution

    2. Evenly insert the lead edge of the original into the Scanner. When the Scanner detects the original, it feeds it a short distance, stops briefly and completes the scan. ® 3-21 Xerox Wide Format 6622 Solution User Guide...

  • Page 98: Additional Information

    When scanning jobs to a file destination you assign a filename and organize them within groups using a customized naming convention or allow default naming to occur. This feature is available for the following: • Scan-to-Mailbox • Scan-to-Removable Devices • Scan-to-FTP 3-22 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 99: Scan To Removable Devices

    Scanning Documents Auto Indexing: When Auto Indexing is enabled, files get a default name of XWF-0000.tif (Xerox Wide Format - XWF). The Base File Name, or prefix, is used with the number indexing automatically for each scanned document that follows.

  • Page 100: Scan To Device

    Once finished, the file is present on the device. At completion, the User Interface display returns to the beginning state. 6. Select the Eject button to safely remove the device. 3-24 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 101: Scan Multiple Pages To Device

    The Select a Destination Mailbox screen displays. 6. Select Removable Device. 7. Insert the first of the multiple documents. The Multi-page Scanning screen displays with current file size and available space information on the USB device. ® 3-25 Xerox Wide Format 6622 Solution User Guide...

  • Page 102: Scan To Ftp

    FTP Destination setup is accomplished using Web Printer Management Tool software and require an FTP server application running on the target destination. Refer to the Xerox FreeFlow Access Print Server and Web Printer Management Tool Setup Guide for more detailed instructions on configuring FTP Destinations.

  • Page 103: How To Scan To An Ftp Site

    The remote printer destinations are set up using the Web Printer Management Tool. See your System Administrator for more details on this feature. Refer to the Xerox FreeFlow Accxes System and Web Printer Management Tool Setup Guide or Help files in the Web Printer Management Tool for detailed instructions on setup if needed.

  • Page 104: Color Calibration

    Color Calibration The Color Calibration process is used to improve color consistency when sending jobs to a remote printer from the Xerox Wide Format Scanner. Creating color profiles is the procedure that is used to correlate the scanner input with the remote printer output.

  • Page 105: Creating A New Color Calibration

    The Current Color Calibration Session screen displays with these choices. Be advised that if you select the Create button, the calibration previously started is deleted. ® 3-29 Xerox Wide Format 6622 Solution User Guide...
  • Page 106 11. Select the Save button on the Create Color Profile Set screen to see the newly created profile set in the list on the Select Color Profile Set screen. You have created your first 3-30 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 107: Problems During Color Calibration

    • If a calibration target from a different calibration session, other than the current one, was inserted. A possible solution is to verify the label on the calibration target matches the current job. The label lists the identity of the calibration target. ® 3-31 Xerox Wide Format 6622 Solution User Guide...
  • Page 108 Scanning Documents 3-32 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 109: Job Information

    All print and copy jobs are placed in the Job Information queue on the User Interface. Print jobs are jobs sent to the Xerox Wide Format System from either a remote client workstation using Web Printer Management Tool or a network Printer Driver.

  • Page 110: Held Tab

    Without a secure password set, any user can perform these operations. Placing all jobs on hold: 1. Select Machine Info from the Services screen. 2. Select General Administration. 3. Select Enable/Disable Administration-Managed Queue. 4. Select Enable. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 111: Job Reprint

    7. Press the Print button. NOTE The edited job moves from the Job Information queue to the Active Queue. Once it is printed, it returns to the list in the Job Information Reprint Queue. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 112: Edit Job Settings

    Preset option. • Manual:The Media Roll is cut to a customized size that you specify (x and y coordinates). A screen with data entry fields displays when you select Manual. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 113: Output Format (Print Jobs)

    3. Place the originals in 1-(n) order with the image face down. 4. Load the (n) document face down into the Scanner Feed-in Shelf. 5. Continue in this order until your job is complete. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 114: Finishing

    There are multiple ways to bring jobs through the Web Printer Management Tool to your remote printer. The first and primary way is done by connecting from a client workstation or a printer driver. Refer to the Xerox FreeFlow Accxes V15.0 Drivers and Client Tools Software Install Guide for detailed instructions.
  • Page 115 7. Select the Browse button and navigate to the file you would like to print. 8. Select the Upload button. 9. Select Printer Queue. 10. Select Reprint Queue, the Status pull-down, and Print. 11. Select the Update Printer button. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 116 Edit button where the user can Edit Job Options specific for printing and then submit the job to the designated remote printer. The selected jobs disappear from the Reprint Queue and reappear in the Active Queue. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 117: System Administration

    • Network Setup System Administration Overview Most of the features available using the Xerox Wide Format Solution are accessible to all users. Some features, however, are restricted to the System Administrator if the environment warrants it. Those features are then only accessible by logging into the system with a secured password.

  • Page 118: Entering System Administration Mode

    Press the Log In/Out button on the Control Panel to access the System Administrator screen. Login Options The Log In/Out screen, shown below, allows the user or administrator to log in to the system in one of two ways. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 119 The buttons on the Administration tab may require an administrator log in. If you are logged out, the system will prompt for the System Administrator password if one of these buttons is selected and access is denied. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 120: System Administrator

    For more detailed information about timers setup, see the Configure Timers section of this chapter. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 121: Exiting System Administration Mode

    • Changing the Administrator Password • Configuring Job Accounting • Configuring Job Reprint • Shutting down and restarting the system • Enabling/Disabling Image Recall • Enabling/Disabling Immediate Image Overwrite • Setting Scan Displays ® Xerox Wide Format 6622 Solution User Guide...

  • Page 122: Setting The Date And Time

    If you are logged out, the system prompts you to log in as a System Administrator. 4. Select Set the date and time... 5. Enter the following: • Year • Month • Day • Hour • Minute ® Xerox Wide Format 6622 Solution User Guide...

  • Page 123: Changing The Administrator Password

    The job accounting feature is an option, requiring a feature key to activate. If you obtain this feature, the System Administrator can enable it at any time by sending a special feature key file to the Copier/Printer. Contact your Xerox Sales Representative for ordering information.

  • Page 124: Entering Job Accounting Mode

    System Administration If you are using the Account Management Tool for Job Accounting, refer to the Xerox FreeFlow Accxes Drivers and Client Software Installation Guide for instructions on installation and the Accxes Account Management Tool Administrator’s Guide for additional Job Accounting details.

  • Page 125: Configure Job Reprint

    The system shutdown procedure below allows the controller to power down correctly. Shutdown is best performed through the Web Printer Management Tool or the System Administration menu Shutdown and Restart feature. CAUTION Only authorized persons should power down the system fully. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 126: Power Outage Job Status

    2. Select the Administration tab. 3. Select General Administration. 4. If the Enter SA Password screen displays, enter the System Administrator password, then press Enter. 5. Select Shutdown/Restart. . .from the General Administration screen. 5-10 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 127: Shutdown From The Web Printer Management Tool

    Do not select the Restart Controller button. It is used to Reboot the system when jobs in the print queue fail to process correctly. 3. Move the Printer Power Switch to the Off position. ® 5-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 128: Image Recall

    2. Select the Administration tab. 3. Select General Administration. 4. Select the Enable / Disable Immediate Image Overwrite. The Set Immediate Image Overwrite Mode screen displays. 5. Select Enabled or Disabled. 5-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 129: Immediate Image Overwrite Algorithm

    Thumbnails are the first page of a multipage job. They are used for job recognition. Thumbnails only display if the feature has been enabled in the General Administration screen and can be disabled when the System Administrator sets up a lockout password to the feature. ® 5-13 Xerox Wide Format 6622 Solution User Guide...

  • Page 130: Administrator Managed Queue

    Administrator password to access the Control Panel settings. The Control Panel options allows you to set the following features: • Sound Settings • Configure Timers • Set Scan Start mode • Calibrate Touch Screen 5-14 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 131: Sound Settings

    3. Select the Administration tab. 4. Select Control Panel. 5. Select Configure timers... The Set Timeout Durations Screen displays. 6. Select Low Power Timeout. The Set Timeout Duration Low Power Timeout screen displays. ® 5-15 Xerox Wide Format 6622 Solution User Guide...

  • Page 132: Sleep Timeout

    3. Select the Administration tab. 4. Select Control Panel from the Administration tab. 5. Select Configure timers..The Set Timeout Durations screen displays. 6. Select Feature Timeout. The Set Timeout Durations Feature Timeout screen displays. 5-16 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 133: File Deletion Timeout

    The Print Interrupt Timeout screen displays. 7. Using either the scroll buttons or the numeric keypad, select the desired setting, and then select Save. 8. Select Save to return to the Control Panel screen. ® 5-17 Xerox Wide Format 6622 Solution User Guide...

  • Page 134: Set Start Scan Mode

    1. Press the Services button on the Control Panel. The Services menu screen displays. 2. Select Machine Info from the Services menu screen. The Machine Info screen displays. 3. Select the Administration tab. 5-18 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 135: Network Setup

    Whether you enter the network settings using the Web Printer Management Tool or the User Interface, entering them in one place affects the other. 4. Select Machine Info from the Services menu. 5. Select the Administration tab. ® 5-19 Xerox Wide Format 6622 Solution User Guide...

  • Page 136: Setting Up A Static Ip Address

    6. Select Network Setup. NOTE The network settings can also be setup using the Web Printer Management Tool. Refer to the Xerox FreeFlow Accxes System and Web Printer Management Tool Setup Guide or Web Printer Management Tool Online Help for network settings instructions.

  • Page 137: Setting Up Ip Gateway

    1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab > Network Setup. 2. Select Netmask from the Network Setup screen. The IP Netmask screen displays. ® 5-21 Xerox Wide Format 6622 Solution User Guide...

  • Page 138: Setting Up Dhcp

    Since constantly changing IP addressing can cause problems for users in network communications, the default value for this feature is not checked (disabled). 1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab > Network Setup. 5-22 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 139: Copy Options

    If you are not already logged in as System Administrator, you are prompted for the Administrator password when you select Copy Options. Contact your System Administrator for the password if required. ® 5-23 Xerox Wide Format 6622 Solution User Guide...

  • Page 140: Select Output Media Series

    The factory default R/E presets are 25%, 33.3%, 35.3%, 66.6%, 70.7%, 133.3%, and 141.4%. 1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab. 2. Select the Copy Options button. The Copy Options menu displays 5-24 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 141 Custom R/E value (using the numeric keypad or the scroll buttons). Numeric Keypad (shown below) displays after selecting the Custom Reduction/Enlargement Percent box. Here you can enter the new value. ® 5-25 Xerox Wide Format 6622 Solution User Guide...

  • Page 142: Set Reduction Line Preservation

    1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab. 2. Select the Copy Options button. The Copy Options menu displays 3. Select Set Line Preservation mode for reductions. The Line Preservation screen displays. 5-26 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 143: Configure Custom Output Formats

    Output Format Presets list, for easy selection from the Copy screen. 1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab. 2. Select Copy Options. The Copy Options screen displays ® 5-27 Xerox Wide Format 6622 Solution User Guide...
  • Page 144 7. Repeat steps 4 through 6 to set up additional custom formats. 8. Select Close to return to the Copy Options menu. 9. Select Close to return to the Administration menu. 5-28 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 145: Auto Rotate

    If you select Enabled, the image will be rotated 90 degrees to match paper, prevent clipping, or for proper folding. 5. Select Save to return to the Copy Options menu. 6. Select Close to return to the Administration menu. ® 5-29 Xerox Wide Format 6622 Solution User Guide...
  • Page 146 System Administration 5-30 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 147: Machine Info

    Within Machine Info, the System Administrator maintains control of the functionality of certain features and options. The System Administrator is also responsible for customizing the printer for your work environment. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 148 • Control SW (Software Version) - The FreeFlow Accxes Print Server software version displays. • IP Address - The IP Address displays the IPv4 address. To access an IPv6 address, go to Machine Configuration > Network Setup. • Printer Status - online and offline ® Xerox Wide Format 6622 Solution User Guide...

  • Page 149: Media Status And Setup

    2. 2. Select the Machine Info button on the Control Panel or User Interface. 3. Select Media Status and Setup. Once Media Status and Setup is selected the following screen displays. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 150: How To Access Media Settings

    If you change the roll, media type, or media series you must select the Media Type button located inside the Media Drawer to match that which you are using. How to Access Media Settings 1. Select Machine Information on the Services menu. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 151 If you get a Media Mismatch error screen like the one shown below, follow the instructions to resolve the media mismatch condition. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 152: Print Reports Tab

    • Pen Palette - A multi-page Pen Palette Settings report prints. • PostScript ® - A PostScript report prints if PostScript is loaded. • All - Listed all the reports as a single job 4. Select the Diagnostic Prints option: ® Xerox Wide Format 6622 Solution User Guide...

  • Page 153: From The Web Printer Management Tool

    • Normal - Prints the configuration data and settings information. • Full - Prints the configuration data, settings information and pen palettes information. • PostScript - Requires a license and prints a PostScript test page. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 154: Configuration Test Sample Report (Printer)

    Machine Info Configuration Test Sample Report (Printer) This report is a sample printout. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 155: Setup Test Print Sample Report (Printer Settings)

    Machine Info Setup Test Print Sample Report (Printer Settings) This report is a sample printout. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 156: Pen Settings

    Machine Info Pen Settings This report is a sample printout. 6-10 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 157: Postscript Test Sample Report

    The Machine Configuration tab displays configurations, software versions and the availability of the component options, as shown below: How to Access Machine Configuration 1. Select Machine Information on the Services menu. 2. Select the Machine Configuration tab. ® 6-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 158: Administration Tab

    How to Access Administration 1. Select Machine Information on the Services menu. 2. Select the Administration tab. 3. Enter the Administrator password. Refer to the System Administration chapter for more details. 6-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 159: User Modes

    User Modes This chapter provides information for the 13 User Modes available on the Xerox 6622 Wide Format Solution. Table 19: User Modes User Mode Description User Mode Code User Mode 1 Test Print User Mode 2 Date and Time...

  • Page 160: User Mode 1- U1(Test Print)

    When the printer finishes the test print, “000” on the Status Display stops flashing. 3. Press the Online Key to exit the User Mode. User Mode 2 - U1(Date and Time) Enter User Mode 2 to set the correct date and time. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 161 6. Press the --> Key again to view and correct the next location, C5 = minute. Repeat the process to change the minutes if required 7. To change the minutes, press Enter. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 162: User Mode 3 - Ue (Low Power Saver Mode)

    (idle) Mode. The Menu Key lights green and the Status Display indicates U3 flashing on the left side of the display. The right side of the display shows the current setting (in minutes). ® Xerox Wide Format 6622 Solution User Guide...

  • Page 163: User Mode 4 - U4 (High Power Saver Mode)

    Factory default is On and set to 90 minutes. 2. Press Enter and then the --> Key or the <-- Key. The status (On or Off) is displayed. If the status is off, High Power Saver is disabled. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 164: User Mode 5 - U5 (Automatic Initial Media Cut)

    • 0 is No initial cut at Power On which is the factory default. • 1 is an initial cut will be made when the printer is turned On. 4. Press the Online Key to exit the User Mode. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 165: User Mode 6 - U6 (Detack Lamp Control Mode)

    The beeper will switch off when the situation is corrected. It can also be temporarily switched off by pressing the * key. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 166: User Mode 8 - U8 (Custom Setting Plain Paper)

    NOTE The custom setting parameters (Fuser Temperature, Fuser Motor Speed, Lead Edge Registration etc.) must first be set by the Service Representative in order to be effective. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 167: User Mode 9 - U9 (Custom Setting Vellum/Tracing Paper)

    3. Press the --> key to change the value to 1 (On) • Standard Setting - 0 • Custom Setting - 1 4. Press Enter key to store the value. 5. Press the Online Key to exit the User Mode. ® Xerox Wide Format 6622 Solution User Guide...

  • Page 168: User Mode A - Ua (Custom Setting Film)

    Increasing the setting of this feature increases the density of single pixels. There can be, however, a noticeable overall degradation in gray scale images as the setting is increased. Experimentation will be required to achieve the correct balance. 7-10 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 169 Description Mode 0 - Off Image is not enhanced (Default setting) Mode 1 Image is enhanced (darker) Mode 2 Image is more enhanced (darker) Mode 3 Image is most enhanced (darkest) ® 7-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 170: User Mode D - Ud (Temporary Clearance Of Error E-26)

    Error E-26) When the error UD has occurred, please call your Xerox Service Representative. It may be possible to temporarily clear the error until the Xerox Service Representative can properly service the machine. However, the image quality may not be satisfactory and the procedure may not clear the error.
  • Page 171 • 2 = On2 - The printer is checking for the E-28 error at a higher check level 4. Press Enter key to store the value. 5. Press the Online Key to exit the User Mode. ® 7-13 Xerox Wide Format 6622 Solution User Guide...
  • Page 172 User Modes 7-14 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 173: Maintenance

    Maintenance The Xerox Wide Format 6622 Solution requires minimum operator maintenance. You will need to replace the toner cartridge when the cartridge it is empty. You also will need to clean the outside surface of the printer when necessary. This chapter provides the procedures for performing the required tasks and for ordering supplies and cleaning the machine.

  • Page 174: Replacing The Toner Cartridge (C-01)

    The Toner Cartridge can be replaced when the Printer is operating. CAUTION The Xerox Wide Format 6622 Solution has a unique toner supply system. Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 6622 Solution can reduce image quality and may cause service problems or damage to the unit.
  • Page 175 4. Shake the new cartridge several times in order to prepare the contents for use and remove the foam band from the cartridge. NOTE Do not apply pressure to the center of the cartridge. Pressure may cause the toner to spill from the ends of the cartridge. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 176 10. Dispose of the empty Toner Cartridge properly by sealing the opening of the cartridge with tape or put the cartridge in a plastic bag before recycling or discarding. Refer to the Xerox Wide Format 6622 Safety and Certification Guide for details. ®...

  • Page 177: Cleaning The Charge Scorotron Wire

    It will take approximately 2 minutes for the cleaning process. NOTE The LED Print Head Cleaning is performed automatically when the printer is switched on if the fuser temperature is below 200 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 178: Cleaning The Machine Surface

    1. Power the machine off as directed in “Powering the System On/Off”. 2. Lift up the Scanner Latch. 3. Firmly lift the Scanner Unit to the open position. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 179 NOTE Rotate the rolls as you clean them to ensure that the entire roll surface is clean. 7. Place a small amount of Xerox Platen Glass Lens and Mirror Cleaner on a clean, lint-free cloth, and clean the Calibration Strip.

  • Page 180: Ordering Supplies

    • Toner cartridge The printer is shipped with eight toner cartridges. Use the part number indicated on the toner cartridge and ask your Xerox Service Representative for a list of consumables for this product. Xerox also offers bond paper, vellum/tracing paper, and film in various sizes, weights, and grades to meet your printing needs.

  • Page 181: Problem Solving

    - If the <Power Saver> button on the Control Panel is lit, the machine is in Power Saver mode. Press the <Power Saver> button to cancel the Power Saver mode. - Adjust the Touch Screen contrast (located on the side of the User Interface). ® Xerox Wide Format 6622 Solution User Guide...

  • Page 182: Problems During Copying

    Unable to copy Is the document correctly Correctly load the document. using the Manual loaded in the Manual Feed-in Refer to Using the Manual Feed-in Shelf Feed-in Shelf Shelf (Bypass)? (Bypass). (Bypass). ® Xerox Wide Format 6622 Solution User Guide...
  • Page 183 Refer to Cleaning the Machine. The copy is too Is the copy density set to Adjust the copy density. dark. [Darken]? Refer to Copy Density. Rotate the document 90 degrees. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 184 Refer to Loading Media. Dirt appears at Is there dirt in the media feed Copy a few pages. equal intervals. path? Internal components are dirty. Contact your Xerox Customer Support Center. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 185 Problem Solving Symptoms Check Remedy Black dots are Internal components are dirty. Contact your Xerox Customer Support printed. Center. Black lines are Is the scanning area dirty? Clean the Contact Image Sensors (CIS) printed. and the main roller. Refer to Cleaning the Machine.
  • Page 186 Are the media settings correct? Correctly select the media settings. Refer to Media Settings. The entire media A probable cause is some type Contact your Xerox Customer Support area is printed of internal machine error. Center. black. Nothing is copied.

  • Page 187: Problems During Scanning

    - Make sure the scanning area is clean, and whenever it is soiled, black lines. clean the platen glass and scanner area. - If this does not solve the problem, contact your Xerox Customer Support Center. Internal parts may have become soiled. The scanned image is too - Make sure the Original Type is selected correctly.

  • Page 188: Problems During Printing

    - Adjust the toner density via Web Printer Management Tool. Select [Configuration > Printer > Printer Setup > Toner Density]. Images on the print are - Make sure media is loaded correctly. skewed. ® Xerox Wide Format 6622 Solution User Guide...
  • Page 189 - Print a few pages to try to remove dirt that could have gotten intervals. into the paper feed path. - If this does not solve the problem, contact your Xerox Customer Support Center. Internal parts may have become soiled. The print has black dots.
  • Page 190 Contact your Xerox Customer Support Center. There may be an printed black. internal machine error. Nothing is printed. - Contact your Xerox Customer Support Center. There may be an internal machine error. Part of the image is "lost" on - Make sure the correct media series is used.

  • Page 191: Document Misfeeds

    2. Lift the Scanner Unit to open it. 3. Remove the misfed original. NOTE Pull the document slowly. The use of excessive force may result in damage to certain parts of the machine and the document. ® 9-11 Xerox Wide Format 6622 Solution User Guide...

  • Page 192: Media Jams Information

    Operator Panel. Remove the jammed media according to the instructions in this chapter. Media jams can be cleared while the machine is powered on. When the power is turned off, all information stored to the machine’s memory will be erased. 9-12 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 193: Media Jams

    If a sheet of media is wrapped around the heat roller, or the jammed media is difficult or impossible to see, do not try to remove it yourself. Doing so may cause injuries or burns. Switch off the machine immediately and contact your Xerox Customer Support Center.

  • Page 194: Clearing Media Jam (J-01, J-02, J-03 & J-04)

    Media Roll 4- Drawer 3/4 1. Open the drawer indicated by the code. 2. Manually rewind the roll until the lead edge of the media is freed from the feed rollers. 9-14 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 195 3. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Cutting Ledge if necessary. 4. Insert the lead edge of the media between the upper and lower feed rollers. ® 9-15 Xerox Wide Format 6622 Solution User Guide...
  • Page 196 NOTE Roll 3 only: NOTE Roll 3 is the only roll with the Media Viewing Window used to confirm the position of the lead edge of the media. 9-16 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 197: Clearing Media Jam (J-05)

    2. Reach into the opened machine and remove any visible media from the inside. 3. Close and latch both media drawers and the Manual Feed-in Shelf (Bypass). 4. Reload the media on the Manual Feed-in Shelf (Bypass), curl side down. ® 9-17 Xerox Wide Format 6622 Solution User Guide...

  • Page 198: Clearing Media Jam (J-11)

    1. Pull out the Bypass Feeder, Drawer 1 and 2. 2. If a cut sheet of media is present, remove it and go to step 7. • If the media is not yet cut, continue with the next steps. 9-18 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 199 11. If the leading edge is not sufficiently square, perform the automatic Initial Cut by pressing the [Select] key to select the appropriate drawer, and then pressing [Cut] key. Approximately 9.5” (240mm) media will be cut and fed from the printer. ® 9-19 Xerox Wide Format 6622 Solution User Guide...

  • Page 200: Clearing Media Jam (J-12 & J-13)

    3. Lower the transport and lock it down by latching the Inner Transport Lock. 4. If a cut sheet of media is present, remove it and go to step 8. • If the media is not yet cut, continue with the next steps. 9-20 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 201 8. Hold the Inner Transport Handle while releasing the Inner Transport Lock, and gently guide it back to the original position. ® 9-21 Xerox Wide Format 6622 Solution User Guide...

  • Page 202: Misfeed In The Fuser Assembly (J-14)

    This error may have been caused if the Stacker was not powered on. Clear the misfeed and ensure the Stacker power is on. 1. Open the Exit Cover. 2. Open both the Left and Right Side Doors. 9-22 ® Xerox Wide Format 6622 Solution User Guide...
  • Page 203 7. Turn the green Cutter Knob to the right once and only one revolution to cut the roll media. NOTE Do not rotate the green Cutter Knob more than once. If it is rotated several times, paper fragments may be left in the Cutter area and cause problems. ® 9-23 Xerox Wide Format 6622 Solution User Guide...
  • Page 204 Roll are especially hot. Do not touch such parts in the following procedure. CAUTION There are Paper Stripper Fingers inside the Exit Cover as well. These have very sharp tips. Do not touch such parts in the following procedure. 9-24 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 205: Clearing Misfeeds In The Folder (J-21)

    Viewing Hole. Clearing Misfeeds in the Folder (J-21) When the media is misfed in the optional Folder, J-21 is indicated. See the User Guide of Folder and remove the misfed media. ® 9-25 Xerox Wide Format 6622 Solution User Guide...

  • Page 206: Clearing Misfeeds In The Auto Stacker J-22)

    If problem still exists, call for service. E-49 There is a developer position Press power off, then on. If problem still exists, motor error. call for service. 9-26 ® Xerox Wide Format 6622 Solution User Guide...

  • Page 207: Door Open Errors (U-Xx)

    A loud “thump” noise will be heard as the motor resets. This is normal. Image Quality Problem Solving Use the chart below as an aid to identifying and solving a variety of image quality problems. ® 9-27 Xerox Wide Format 6622 Solution User Guide...

  • Page 208: Service Call Errors

    Accxes Tools Service Call Errors If the Xerox Wide Format 6622 Solution has any abnormal error which the can not be cleared, the Status Display indicates Service Call Error Codes as “E-xx”. The machine can no longer print until these are cleared, therefore call Xerox Customer Service immediately and have the code with you.
  • Page 209 Surface potential control error E-27 Density sensor error E-28 Density control error E-30 Developer disconnection error E-43 RFID (IC Tag) Error E-49 Developer disconnection error E-F0 Folder error E-Fb Flash ROM error ® 9-29 Xerox Wide Format 6622 Solution User Guide...
  • Page 210 Problem Solving 9-30 ® Xerox Wide Format 6622 Solution User Guide...

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