Starting And Ending A Remote Access Connection; Direct Connection Requirements; Modem Connection Requirements - NEC Xen IPK Installation Manual

June 2004
S 5
E C T I O N
S E
TARTING AND NDING
R A
A EMOTE CCESS
C
ONNECTION
32 - Chapter 3
Remote access software lets you access the voice messaging system
application from a support computer. To start a remote access connection,
review the connection requirements on this page and then perform the
procedure, "To establish a remote access connection" on page 14. Only one
remote access connection can be maintained at a time.
Once you have established a connection, the Remote Control window
appears. Keystrokes that you enter on the support computer are sent to the
voice messaging system only when this window is active.
To end a remote access connection, perform the procedure, "To end a
connection" on page 14.
If you routinely connect to the voice messaging system through a long-dis-
tance call, you may be able to save money by using Dial Back. See "Using
Dial Back" on page 19 for more information.

Direct connection requirements

• One end of a null modem serial cable must be plugged into an available serial
port on the support computer. The other end must be plugged into the serial port
on the voice messaging system board.
• Confirm that DIP switch #2 is set for direct connection. If necessary, shut down
the voice messaging system, set it correctly, and then restart the system.

Modem connection requirements

• A 100 percent Hayes-compatible modem must be installed on the support com-
puter. The voice messaging system comes with a 56K baud modem installed.
• A public phone network (analogue) line must be connected to the support com-
puter's modem. In addition, the voice messaging system's modem must be con-
nected to an analogue line.
• Confirm that DIP switch #2 is set for modem connection. If necessary, shut
down the voice messaging system, set it correctly, and then restart the system.
See Also:
Changing the remote access default logon name and password......................... 35
Transferring files................................................................................................... 37
NEC Business Solutions Ltd
Remote Access