Testing The Tcp/Ip Setup - NEC Xen IPK Installation Manual

June 2004
S 10
E C T I O N
T TCP/IP
ESTING THE
SETUP
80 - Chapter 6
To test the TCP/IP setup on individual workstations, perform the following
procedure.
To use the PING software
1 On the workstation, open an MS-DOS command prompt.
2 Type
ping <IP address of the voice messaging system>
3 If you see a PING software reply message containing bytes received,
the TCP/IP software is configured properly. If not, you will get a message
saying that the IP address could not be reached. Try one or more of the
following actions to correct the problem:
• The workstation may not be configured correctly. Repeat the appropriate
protocol setup procedure for the workstation's operating system.
• The voice messaging system's protocols may not be configured correctly.
Perform the procedure, "To set up the voice messaging system software" to
confirm or correct these settings.
• There may be a problem with the network. Contact the network administra-
tor.
• Network cables may not be attached correctly or securely. Check the LAN
connections for the voice messaging system and the workstation.
• You may not have restarted the workstation. Close all files, shut down all
applications, and restart.
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and press ENTER.
Setting Up TeLANophy