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Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
1. Customer account number:
2. Customer RETAIN login userid:
3. Customer RETAIN login password:
98. Return to Previous Menu
1>
v Customer account number is assigned by your service provider for record-keeping
and billing. If you have an account number, enter it. Otherwise, leave this field blank.
v Customer RETAIN login userid and Customer RETAIN login password apply to a
service function to which your service provider may or may not have access. Leave
these fields blank if your service provider does not use RETAIN.
Call-Out Test
The call-out test verifies if the call-out function is working properly. Before the test,
call-out must be enabled and the system configured properly for call-out.
During the setup, the user should have entered the phone numbers for the digital pager
and customer voice for test purposes. These numbers are used to determine whether
call-out is working during the call-out test.
The call-out test should cause the user's phone to ring. If the test is successful, call-out
is working properly. The user should now change the test digital pager and customers
voice number to the correct numbers.
System Power-On Methods
This section discusses the following system power-on methods:
v Power-on switch
v Remote power-on by ring-indicate signal
The server automatically powers on when it detects a "ring indicate" signal from a
modem attached to one of the integrated serial ports.
A remote user can call the server to activate ring detection by the modem. Listen for
a few more rings than the threshold number for starting the system and then hang
up. The default threshold is six rings.
Wait 5 minutes for the server to initialize and then call again using an ASCII terminal.
The server responds by requesting a password, if set, or presenting the service
processor menus. The remote user now has control of the server.
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Service Guide
Customer Account Setup Menu
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