IBM 265 Service Manual page 57

Step 1020-1
The following steps analyze a failure to load the diagnostic programs.
Note: Before doing the following procedure be aware that:
1. Insert the diagnostic CD-ROM into the CD-ROM drive.
2. Turn off the power.
3. Turn on the power.
4. When the keyboard indicator is displayed (the word keyboard on an ASCII terminal
or the keyboard icon on a graphical display), press the F5 key on the directly
attached keyboard or the number 5 key on an ASCII terminal.
5. Enter a password, if requested.
6. Wait until the diagnostics are loaded or the system appears to stop.
7. Find your symptom in the following table. Then follow the instructions given in the
Action column.
Symptom
The diskette LED is blinking rapidly, or EIEA or
EIEB is displayed on the operator panel.
The system stops with a prompt to enter a
password.
The diagnostic operating instructions are
displayed.
The system login prompt is displayed.
The system does not respond when the
password is entered.
v You are asked questions regarding the operator panel display.
v You are also asked to perform certain actions based on displayed POST
indicators.
Action
The flash EPROM data is corrupted. Run the
recovery procedure for the flash EPROM. See
"Firmware Recovery" on page 232.
Enter the password. You are not allowed to
continue until a correct password has been
entered. When you have entered a valid
password, go to the beginning of this table and
wait for one of the other conditions to occur.
Go to "MAP 0020: Problem Determination
Procedure" in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus
Systems .
You may not have pressed the correct key or
you may not have pressed the key soon
enough when initiating a service mode IPL of
the diagnostic programs. If this was the case,
start over at the beginning of this step.
Note: Perform the system shutdown procedure
before turning off the system.
If you are sure you pressed the correct key in a
timely manner, go to "Step 1020-2" on page 43.
Go to "Step 1020-2" on page 43.
Chapter 3. Maintenance Analysis Procedures (MAPs)
41