Viewing Call Counters; Table 3-33: Call Counters Description - AudioCodes MP-124 User Manual

3.5.2.1

Viewing Call Counters

The 'IP to Tel Calls Count' and 'Tel to IP Calls Count' pages provide you with statistical
information on incoming (IP-to-Tel) and outgoing (Tel-to-IP) calls. The statistical information
is updated according to the release reason that is received after a call is terminated (during
the same time as the end-of-call Call Detail Record or CDR message is sent). The release
reason can be viewed in the 'Termination Reason' field in the CDR message.
You can reset the statistical data displayed on the page (i.e., refresh the display), by
clicking the Reset Counters button located on the page.
To view the IP-to-Tel and Tel-to-IP Call Counters pages:
Open the Call Counters page that you want to view (Status & Diagnostics tab >
Gateway Statistics menu > IP to Tel Calls Count or Tel to IP Calls Count page
item); the figure below shows the 'IP to Tel Calls Count' page.
Counter
Number of Attempted
Calls
Number of Established
Calls
SIP User's Manual
Figure 3-111: Calls Count Page

Table 3-33: Call Counters Description

Indicates the number of attempted calls. It is composed of established
and failed calls. The number of established calls is represented by the
'Number of Established Calls' counter. The number of failed calls is
represented by the failed-call counters. Only one of the established /
failed call counters is incremented every time.
Indicates the number of established calls. It is incremented as a result of
one of the following release reasons if the duration of the call is greater
than zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
182
Description
Document #: LTRT-65412
MP-11x & MP-124