Viewing Call Counters; Table 3-38: Call Counters Description - AudioCodes Mediant 600 User Manual

SIP User's Manual
3.5.2.3

Viewing Call Counters

The 'IP to Tel Calls Count' and 'Tel to IP Calls Count' pages provide you with statistical
information on incoming (IP-to-Tel) and outgoing (Tel-to-IP) calls. The statistical
information is updated according to the release reason that is received after a call is
terminated (during the same time as the end-of-call Call Detail Record or CDR message is
sent). The release reason can be viewed in the 'Termination Reason' field in the CDR
message.
You can reset the statistical data displayed on the page (i.e., refresh the display), by
clicking the Reset Counters button located on the page.

To view the IP-to-Tel and Tel-to-IP Call Counters pages:

Open the Call Counters page that you want to view (Status & Diagnostics tab > VoIP
Status menu > IP to Tel Calls Count or Tel to IP Calls Count); the figure below
shows the 'IP to Tel Calls Count' page.
Counter
Number of Attempted
Calls
Number of Established
Calls
Version 6.2
Figure 3-140: Calls Count Page

Table 3-38: Call Counters Description

Indicates the number of attempted calls. It is composed of established
and failed calls. The number of established calls is represented by the
'Number of Established Calls' counter. The number of failed calls is
represented by the failed-call counters. Only one of the established /
failed call counters is incremented every time.
Indicates the number of established calls. It is incremented as a result of
one of the following release reasons if the duration of the call is greater
than zero:

GWAPP_REASON_NOT_RELEVANT (0)

GWAPP_NORMAL_CALL_CLEAR (16)

GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:

RELEASE_BECAUSE_UNKNOWN_REASON

RELEASE_BECAUSE_REMOTE_CANCEL_CALL

RELEASE_BECAUSE_MANUAL_DISC

RELEASE_BECAUSE_SILENCE_DISC

RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the 'Number of Failed
Calls due to No Answer' counter. The rest of the release reasons
increment the 'Number of Failed Calls due to Other Failures' counter.
213
3. Web-Based Management
Description
February 2011