4. Select the Reserve button.
Other users will be alerted that this service action is in progress when they log in.
5. Use the back arrow to return to the procedure.
Releasing the Array After Maintenance
1. From Service Advisor, disable the reserve array function by selecting the Release
button.
Troubleshooting
Consider these scenarios while troubleshooting your J4200/J4400 Array:
Problem Viewing the Number of Disks
■
LED Problems
■
Disk Swapping
■
If you are unable to resolve your issues, you can browse the online Sun Solve
repository to view additional suggestions:
http://sunsolve.sun.com/
Additionally, you can refer to
Problem Viewing the Number of Disks
The number of disks present is not shown in the Device Management screen.
Action
Verify that the J4200/J4400 array is turned on, the cables are properly connected, and
the CAM software is installed.
Also, to view the number of disks being managed, the host system and the
J4200/J4400 must be powered on separately prior to establishing connections with
the SAS cable.
86
Sun Storage J4200/J4400 Array System Overview • June 2009
"Contacting Sun Technical Support" on page
87.
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