Basic Service Procedures; Taking Electrostatic Discharge (Esd) Precautions; Reserving The Array For Maintenance - Sun Microsystems J4200 System Overview Manual

Basic Service Procedures

This section describes procedures common to most Sun Storage J4200/J4400 Array
service procedures:
"Taking ElectroStatic Discharge (ESD) Precautions" on page 85
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"Reserving the Array for Maintenance" on page 85
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"Releasing the Array After Maintenance" on page 86
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Service procedures for the Sun Storage J4200/J4400 Array should be performed
using the Service Advisor guided function available from the CAM software.

Taking ElectroStatic Discharge (ESD) Precautions

Follow these steps to prevent damaging any CRU during the removal and
replacement process:
Remove all plastic, vinyl, and foam material from the work area.
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Before handling any CRU, discharge any static electricity by touching a grounded
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surface.
Wear an anti-static wrist strap at all times when handling any CRU.
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Do not remove a CRU from its anti-static protective bag until you are ready to
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install it.
After removing a CRU from the cabinet, immediately place it in an anti-static bag
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or anti-static packaging.
Handle any card CRU only by its edges and avoid touching the components or
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circuitry.
Do not slide a CRU over any surface.
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Limit body movement (which builds up static electricity) during the removal and
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replacement of a CRU.

Reserving the Array for Maintenance

1. From Service Advisor, click the link to reserve the array for maintenance.
2. Enter a description of the service action.
3. Select the estimated duration of the service action in hours from the pull-down.
Chapter 6 Troubleshooting and Hardware Replacement with Service Advisor 85