Sun Microsystems J4200 System Overview Manual
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Sun Microsystems J4200 System Overview Manual

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Sun™ Storage J4200/J4400 Array
System Overview
Sun Microsystems, Inc.
www.sun.com
Part No. 820-3223-14
June 2009
Submit comments about this document at: http://www.sun.com/hwdocs/feedback

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Summary of Contents for Sun Microsystems J4200

  • Page 1 Sun™ Storage J4200/J4400 Array System Overview Sun Microsystems, Inc. www.sun.com Part No. 820-3223-14 June 2009 Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
  • Page 2 Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems, Inc. The OPEN LOOK and Sun™ Graphical User Interface was developed by Sun Microsystems, Inc. for its users and licensees. Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry. Sun holds a non-exclusive license from Xerox to the Xerox Graphical User Interface, which license also covers Sun’s licensees who implement OPEN...

  • Page 3: Table Of Contents

    Contents Preface xiii The Sun Storage J4200/J4400 Array 1 Hardware Overview 6 Front Access to the J4200/J4400 Array 6 Indicators on the Front of the Trays 8 Disk Drives 9 Rear-Access Tray Components 11 J4200/J4400 Array SIM Board 13 SIM Board Status Indicators 16...
  • Page 4 Where to Get Drivers 51 Required HBA 51 Required CAM Versions for Multipathing 51 Configuration Examples 52 Multipathing With One Array and One Host 53 Multipathing With Two Arrays and Two Hosts 54 Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 5 Multipathing With Two Arrays and One Host 55 Enabling and Disabling Multipathing in the Solaris Operating System 56 Device Renaming 56 stmsboot Options 56 stmsboot Conditions 57 ▼ To Enable Multipathing on all Multipath-Capable Controllers 58 ▼ To Disable Multipathing on All Multipath-Capable Controllers 59 ▼...
  • Page 6 Problem Viewing the Number of Disks 86 LED Problems 87 Disk Swapping 87 Contacting Sun Technical Support 87 Glossary 89 Index 95 Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 7 FIGURE 1-5 J4200 Array Front Access Components 7 FIGURE 1-6 J4400 Array Front Access Components 7 FIGURE 1-7 Indicators on the Front of a Sample J4200 Array 8 FIGURE 1-8 Disk Drive 10 FIGURE 1-9 J4200 Array Rear-Access Components 11...
  • Page 8 FIGURE 3-3 J4200 Array SIM Board Components and Status Indicator Descriptions 35 FIGURE 3-4 J4400 Array SIM Board Components and Status Indicator Descriptions 35 FIGURE 3-5 J4200 Array Power Supplies 38 FIGURE 3-6 J4400 Array Power Supplies 39 FIGURE 3-7...
  • Page 9 FIGURE 5-23 Remove Features Wizard Window 77 FIGURE 5-24 Confirm Removal Selections Window 78 FIGURE 5-25 Removal Results Window 78 FIGURE 5-26 Restart Now Window 79 FIGURE 5-27 Removal Results Window 79 Figures...
  • Page 10 Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 11 J4200/J4400 Disk Drive Status Indicators TABLE 1-3 SIM Board Components and Indicator Associations 15 TABLE 1-4 J4200/J4400 Array SIM Board Status Indicator Descriptions 16 TABLE 1-5 J4200 Array Power Supply Components 19 TABLE 1-6 J4200 Power Supply Status Indicators 19...
  • Page 12 TABLE 5-1 Operating Systems That Support J4200/J4400 Multipathing 50 TABLE 5-2 Required Drivers By Operating System 51 TABLE 5-3 stmsboot Options 56 TABLE 5-4 Load Balance Policies 70 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 13: Preface

    Preface The Sun™ Storage J4200/J4400 Array System Overview describes the components of the Sun™ Storage J4200/J4400 arrays and how they work together with the Sun StorageTek™ Common Array Manager (CAM) software. This document describes the individual components and status indicators, specifications, the event log, and troubleshooting information.

  • Page 14: Related Documentation

    Sun Storage J4200 Chassis Replacement 820-4413-nn procedures Guide Chassis replacement Sun Storage J4400 Chassis Replacement 820-4601-nn procedures Guide Rail kit installation Sun Storage J4200/J4400 Array Rail Kit 820-3764-nn procedures Installation Guide Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 15 Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Sun™ Storage J4200/J4400 Array System Overview, part number 820-3223-14 Preface...
  • Page 16 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 17: The Sun Storage J4200/J4400 Array

    This renders a raw storage capacity of 14.4 TB for SAS disks (300 GB per disk) or 36 TB for SATA II disks (750 GB per disk) for the J4200, and 28.8 TB for SAS disks (300 GB per disk) or 72 TB for SATA II disks (750 GB per disk) for the J4400. Refer to the Sun Storage J4200/J4400 Array Release Notes (820-3222-nn) for a complete listing of supported drives.

  • Page 18: Figure 1-1 J4200 Array Connected To A Data And Management Host

    61 cm to 91 cm (24 in. to 36 in.). The cabinet can have threaded or unthreaded cabinet rails. The J4200/J4400 array can be delivered fully assembled or packaged as individually ordered components that you install into the chassis.

  • Page 19: Figure 1-2 J4400 Array Connected To A Data And Management Host

    Sun Storage J4400 SAS connection to a data and management FIGURE 1-2 host. J4400 Array Connected to a Data and Management Host FIGURE 1-2 Host Link In Server Connection shows a Sun Storage J4200 interconnected with other J4200 arrays. FIGURE 1-3 Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 20: Figure 1-3 J4200 Array Interconnected With Three Additional J4200S

    Link In Tray 1 SIM Link Out Host or SIM Link In Tray 0 To Host Server SIM Link Out shows a Sun Storage J4400 interconnected with other J4400 Arrays. FIGURE 1-4 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 21: Figure 1-4 J4400 Array Interconnected With Three Additional J4400S

    Host or SIM Link In Tray 3 Host or SIM Link In Tray 2 SIM Link Out Host or SIM Link In Tray 1 SIM Link Out Tray 0 SIM Link Out To Host Server Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 22: Hardware Overview

    J4200 and FIGURE 1-5 FIGURE 1-6 for the J4400) of the Sun Storage J4200/J4400 include the following: End caps – Plastic caps on the right and left sides of the tray. The left side has the ■ device’s serial number. The right side includes the audible alarm silence button you can press to turn off an alarm.

  • Page 23: Figure 1-5 J4200 Array Front Access Components

    J4200 Array Front Access Components FIGURE 1-5 J4400 Array Front Access Components FIGURE 1-6 Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 24: Indicators On The Front Of The Trays

    Disks Audible alarm silence button Indicators on the Front of the Trays Two indicators on the front of the Sun Storage J4200/J4400 are located on the right- side end cap of the tray ( FIGURE 1-7 Indicators on the Front of a Sample J4200 Array...

  • Page 25: Disk Drives

    ). You can access the disk drives from the front of the FIGURE 1-8 trays. The J4200/J4400 supports SAS disk drives or SATA II disk drives. A label on the handle indicates the drive type and its size and speed.

  • Page 26: Figure 1-8 Disk Drive

    Description Release button: press to the right to disengage the release handle. Disk handle. OK status indicator. Ready to Remove/Fault status indicators. Following are the J4200/J4400 disk drive status indicator descriptions. J4200/J4400 Disk Drive Status Indicators TABLE 1-2 Indicator Color...

  • Page 27: Rear-Access Tray Components

    Rear-Access Tray Components Aside from a larger form factor, the J4200 and J4400 rear components are different. The J4200 has separate power supplies and fans, where the J4400 has an integrated power supplies and fan modules. There are three mini-SAS connectors: The inbound connection is from the data host and management server.

  • Page 28: Figure 1-10 J4400 Array Rear-Access Components

    In port, a Host Out port, a SIM Link Out SIM Modules port, and an RJ-45 port for serial console access (reserved for Sun Customer Support personnel). The SIM boards are identified as SIM 0 (left) and SIM 1 (right). Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 29: J4200/J4400 Array Sim Board

    J4200/J4400 Array SIM Board The SIM board for each of the arrays includes the same components, indicators, and ports, however, the J4400 SIM board is larger than the J4200 SIM board, as required by the array’s form factor. Each hot-swappable SIM board has one SAS inbound connector and two SAS outbound connectors, and one serial management port that is reserved for Sun Customer Support Personnel only.

  • Page 30: Figure 1-11 J4200 Array Sim Board Components And Status Indicator Descriptions

    Indicator J4200 Array SIM Board Components and Status Descriptions FIGURE 1-11 J4400 Array SIM Board Components and Status Indicator Descriptions FIGURE 1-12 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 31: Table 1-3 Sim Board Components And Indicator Associations

    SIM Link Out Bottom Indicator - Amber SIM Link Out Top Indicator - Green Locate Indicator - Blue: Identified SIM Board as ready for service (not supported) Power On/Fault Indicator - SIM Board Green/Amber Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 32: Sim Board Status Indicators

    SIM Board Status Indicators Following are the J4200/J4400 SIM board status indicator descriptions: J4200/J4400 Array SIM Board Status Indicator Descriptions TABLE 1-4 Indicator Color Condition Description Serial Green Serial port is Left status indicator - serial Management active management connector...

  • Page 33: J4200/J4400 Array Power Supplies

    J4200/J4400 Array Power Supplies The J4200 has separate power supplies and fans, where the J4400 has an integrated power supply and fan module. Each tray contains two hot-swappable, redundant power supplies. If one power supply is turned off or malfunctions, the other power supply maintains electrical power to the tray.

  • Page 34: Figure 1-14 J4400 Array Power Supplies

    FIGURE 1-16 individual J4400 array power supply. Individual J4200 Power Supply FIGURE 1-15 describes the J4200 power supply components and provides the TABLE 1-5 TABLE 1-8 J4200 power supply status indicator descriptions. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 35: J4200 Power Supply Status Indicators

    Used to remove the power supply from and insert the handle power supply into the J4200 enclosure. J4200 Power Supply Status Indicators Following are the J4200 power supply status indicator descriptions. J4200 Power Supply Status Indicators TABLE 1-6 Indicator Color...

  • Page 36: Figure 1-16 Individual J4400 Power Supply

    Power cord tie wrap Holds the power cord in place. Universal power input Provides power to the array. connector Right ejection arm and captive Secures the power supply to the screw latch chassis. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 37: J4400 Power Supply Status Indicators

    AC power ready indicator Green No AC power input DC power status Green DC power ready indicator Green No DC power input Power supply Amber Power supply failure status indicator Amber Power supply healthy Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 38: J4200 Array Fan Modules

    Each J4200 array contains two hot-swappable fans for redundant cooling. Fan Module 0 is on the left and Fan Module 1 is on the right. If one fails, the remaining fan continues to provide sufficient cooling to operate the array.

  • Page 39: J4200 Fan Status Indicators

    Fan module 1 Individual J4200 Array Fan Module FIGURE 1-18 Figure Legend Description Thumbscrew Fan module handle Bicolored (green/amber) status indicator J4200 Fan Status Indicators Following are the J4200 fan status indicator descriptions. Chapter 1 The Sun Storage J4200/J4400 Array...

  • Page 40: Customer-Replaceable Units

    Additionally, the Common Array Manager (CAM) software has a Service Advisor application with wizards that guide you through CRU replacements. The J4200/J4400 CRUs are designed for customers to install without turning off the power, with the exception of the Chassis CRU, which by necessity must be shut down and replaced by another chassis.

  • Page 41: Full Management Software

    The J4200/J4400 array requires a minimum version for CAM of 6.1.1. For detailed information about which versions of CAM to use with the array, refer to the Sun Storage J4200/J4400 Array Release Notes, part number 820-3222-xx, which is available at the following location: http://docs.sun.com/app/docs/prod/j4200.array...
  • Page 42 Web browser and it is scriptable for running frequently performed tasks. For more information about CLI commands, see the: sscs man page ■ Documentation for your version of CAM, available at: ■ http://docs.sun.com/app/docs/prod/stor.arrmgr Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 43: Specifications

    C H A P T E R Specifications This section provides Sun Storage J4200/J4400 specifications, including the system components, the host interface, management features, and environmental information. Unless specifically noted for a particular array, the listed specifications are for both the J4200 and the J4400 arrays.
  • Page 44 Sun Storage J4200/J4400 Specifications TABLE 2-1 Up to 12 (J4200) or 24 (J4400) SAS or SATA II disks System Form Factor Internal bays for up to 12 disks (J4200) or 24 disks (J4400) Rack mount in a 19-inch cabinet Dimensions J4200 - 2 Rack Units: The chassis is 17.51 in.
  • Page 45 Sun Storage J4200/J4400 Specifications TABLE 2-1 ElectroMagnetic Compatibility FCC 47CFR15 Subpart B Class A (USA) (EMC) Standards ICES-003 Class A (Canada) CE Mark including EN55022 Class A, EN55024, EN61000-3-2, and EN61000-3-3 (Europe) VCCI-03 Class A (Japan) CCC Class A (China)
  • Page 46 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 47: Understanding The Status Indicators

    Rear Status Indicators ■ Front Status Indicators This section provides information on the disk drive status indicators. Two indicators on the front of the Sun Storage J4200/J4400 are located on the right- side end cap of the tray ( FIGURE 3-1...

  • Page 48: Table 3-1 J4200/J4400 Front Panel Status Indicators

    Indicators on the Front of a Sample J4200 Array FIGURE 3-1 Following are the Array front panel status descriptions. J4200/J4400 indicator J4200/J4400 Front Panel Status Indicators TABLE 3-1 Indicator Color Condition Description System Locate White Not supported White Blinking @...

  • Page 49: Disk Drives

    Description Release button. Press to the right to disengage the release handle Disk handle OK status indicator Ready to Remove/Fault status indicators Following are the J4200/J4400 disk drive status indicator descriptions. J4200/J4400 Disk Drive Status Indicators TABLE 3-2 Indicator Color...

  • Page 50: Rear Status Indicators

    Amber No failures Rear Status Indicators This section describes the status indicators on the back of the J4200/J4400 array. J4200 SIM Board Following are the J4200 SIM board components and indicator descriptions. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 51: Figure 3-3 J4200 Array Sim Board Components And Status Indicator Descriptions

    Indicator J4200 Array SIM Board Components and Status Descriptions FIGURE 3-3 J4400 Array SIM Board Components and Status Indicator Descriptions FIGURE 3-4 Chapter 3 Understanding the Status Indicators...

  • Page 52: Table 3-3 Sim Board Components And Indicator Associations

    Bottom Indicator - Amber SIM Link Out Top Indicator - Green Locate Indicator - Blue: Identified SIM Board as ready for service (not supported) Power On/Fault Indicator - SIM Board Green/Amber Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 53: Sim Board Status Indicators

    SIM Board Status Indicators Following are the J4200/J4400 SIM board status indicator descriptions: J4200/J4400 Array SIM Board Status Indicator Descriptions TABLE 3-4 Indicator Color Condition Description Serial Green Serial port is Left status indicator - serial Management active management connector...

  • Page 54: J4200/J4400 Array Power Supplies

    J4200 array power supplies and shows J4400 array FIGURE 3-5 FIGURE 3-6 power supplies. J4200 Array Power Supplies FIGURE 3-5 Figure Legend Component Power Supply 0 Power Supply 1 Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 55 J4400 Array Power Supplies FIGURE 3-6 shows an individual J4200 array power supply and shows an FIGURE 3-7 FIGURE 3-8 individual J4400 array power supply. Individual J4200 Power Supply FIGURE 3-7 describes the J4200 power supply components and provides the...

  • Page 56: J4200 Power Supply Status Indicators

    Used to remove the power supply from and insert the handle power supply into the J4200 enclosure. J4200 Power Supply Status Indicators Following are the J4200 power supply status indicator descriptions. J4200 Power Supply Status Indicators TABLE 3-6 Indicator Color...

  • Page 57: Figure 3-8 Individual J4400 Power Supply

    Individual J4400 Power Supply FIGURE 3-8 describes the J4400 power supply components and provides the TABLE 3-7 TABLE 3-8 J4400 power supply status indicator descriptions. J4400 Array Power Supply Components TABLE 3-7 Component Description Cooling fan status indicator TABLE 3-8 AC power status indicator TABLE 3-8 DC power status indicator...

  • Page 58: J4400 Power Supply Status Indicators

    No DC power input Power supply Amber Power supply failure status indicator Amber Power supply healthy J4200 Array Fan Modules This section provides the fan module indicator descriptions. J4200 Array Fans FIGURE 3-9 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 59: J4200 Fan Status Indicators

    Fan module 0 Fan module 1 Individual J4200 Array Fan Module FIGURE 3-10 Figure Legend Description Thumbscrew Fan module handle Bicolored (green/amber) status indicator J4200 Fan Status Indicators Following are the J4200 fan status indicator descriptions. Chapter 3 Understanding the Status Indicators...

  • Page 60: Table 3-9 J4200 Fan Status Indicators

    J4200 Fan Status Indicators TABLE 3-9 Indicator Color Condition Description Green No Power Fan Status Amber Green Fan Healthy Amber Green Fan Fault Amber Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 61: Understanding The J4000 Family Event Log

    SIM 1 was disabled due to Contact Sun Service: runtime failure. http://www.sun.com/su pport/contacting SYSLOG_PLUGOUT_FAN0 Fan 0 was removed. J4200 only. System is in degraded mode. Reinstall Fan 0 in 15 minutes to ensure system health. SYSLOG_PLUGOUT_FAN1 Fan1 was removed. J4200 only. System is in degraded mode.
  • Page 62 Power supply 1 has failed. Check the connection between the power cord and Power Supply 1. SYSLOG_ACOK_SPS0 Power supply 0 is OK. J4400 only. SYSLOG_ACOK_SPS1 Power Supply 1 is OK. J4400 only. Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 63 SYSLOG_NOT_ACOK_SPS0 Power Supply 0 is down. J4400 only. Check the connection between the power cord and Power Supply 0. SYSLOG_NOT_ACOK_SPS1 Power Supply 1 is down. J4400 only. Check the connection between the power cord and Power Supply 1. SYSLOG_FAIL_SPS0 Power Supply 0 was removed. J4400 only.
  • Page 64 Fan 1 has failed. SYSLOG_TEMP_WARN Nominal temperature has been exceeded. SYSLOG_TEMP_CRIT Maximum temperature has been exceeded. SYSLOG_VOLT_WARN Nominal voltage has been exceeded. SYSLOG_VOLT_CRIT Maximum voltage has been exceeded. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 65: Sas Multipathing

    “Enabling and Disabling Multipathing in the Windows Operating System” on ■ page 61 “Enabling and Disabling Multipathing in the Linux Operating System” on ■ page 79 System Requirements To use multipathing with the J4200/J4400 arrays, your configuration must meet the requirements specified in this section.

  • Page 66: Required Operating Systems

    Multipathing with SAS drives and Solaris 10, U6 requires no patches. Required Firmware and Drivers To use multipathing with the J4200/J4400 arrays, the firmware in your configuration must meet these requirements: Every J4200/J4400 must have the latest SIM firmware available from the Common ■...

  • Page 67: Where To Get Drivers

    Where to Get Drivers For the Linux MPT drivers, go to the following location: http://www.lsi.com/support/sun/sg_xpci8sas_e_sRoHS.html Required HBA To use multipathing with the J4200/J4400 arrays, your servers must be using the following HBA: Model number: SG-XPCIE8SAS-E-Z ■ Part number: 375-3487-xx, where xx is 02 or higher ■...

  • Page 68: Configuration Examples

    Configuration Examples This section includes examples of how to cable J4200/J4400 arrays to each other and to host HBAs in a multipathing environment. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 69: Multipathing With One Array And One Host

    Multipathing With One Array and One Host shows an example of SAS cables connecting the ports on the host’s HBA FIGURE 5-1 to the SIM boards on the back of an array. Cabling Example for Multipathing With One Array and One Host FIGURE 5-1 Figure Legend Host or SIM Link In...

  • Page 70: Multipathing With Two Arrays And Two Hosts

    HBAs on each host, and two arrays cabled together. Cabling Example for Multipathing With Two Arrays and Two Hosts FIGURE 5-2 Figure Legend Host or SIM Link In Host Out SIM Link Out Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 71: Multipathing With Two Arrays And One Host

    Multipathing With Two Arrays and One Host shows an example of cabling for multipath in a configuration with one FIGURE 5-3 host, with two HBAs on that host, and two arrays cabled together. Cabling Example for Multipathing With Two Arrays and One Host FIGURE 5-3 Figure Legend Host or SIM Link In...

  • Page 72: Enabling And Disabling Multipathing In The Solaris Operating System

    • Prompts you to reboot. • During reboot, vfstab and the dump configuration update to reflect the device-name changes. • Specifying -D mpt limits the enabling operation to ports attached using the specified driver. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 73: Stmsboot Conditions

    stmsboot Options (Continued) TABLE 5-3 -d [-D fp | mpt] Disables multipathing on all supported multipath-capable controller ports. • Multipath-capable ports include SAS (mpt[7D]) controller ports. • Prompts you to reboot. • During reboot, vfstab and the dump configuration update to reflect the device name changes.

  • Page 74: To Enable Multipathing On All Multipath-Capable Controllers

    Note – stmsboot updates the /etc/vfstab file and dump configuration to reflect device-name changes during reboot. The following conditions apply to the stmsboot -e, -d, and -u options: Reboot immediately after running stmsboot. ■ Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 75: To Disable Multipathing On All Multipath-Capable Controllers

    Ensure that eeprom(1m) boot device is set to boot from your current boot device; ■ stmsboot reboots the machine to complete the operation. stmsboot saves a copy of your original /kernel/drv/mpt.conf and ■ /etc/vfstab files before modifying them. ▼ To Disable Multipathing on All Multipath- Capable Controllers ●...

  • Page 76: To Enable Multipathing On Multipath-Capable Controller Ports

    If a device has been added, it is visible to, and available by, the format(1m) ■ command. Note – To clean up the CTD# for your device tables, run the following command: devfsadm -C. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 77: Enabling And Disabling Multipathing In The Windows Operating System

    Enabling and Disabling Multipathing in the Windows Operating System This section describes how to enable and disable multipathing in the Windows 2008 operating system. ▼ To Enable Multipathing in Windows 2008 1. From the Start menu, select Server Manager, as shown in FIGURE 5-4 The Server Manager opens.

  • Page 78: Figure 5-5 Server Manager Feature Display

    3. Click Add Features to enable the Add Features Wizard. The Add Features Wizard Select Features window opens with the default Features selected and a list of optional features available for installation in your system, as shown in FIGURE 5-6 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 79: Figure 5-6 Add Features Wizard Select Features Window

    Add Features Wizard Select Features Window FIGURE 5-6 4. Select the Multipath I/O option from the Message Queuing sublist. 5. Click Next. The Add Features Wizard Confirm Installation Selections window opens, as shown FIGURE 5-7 Confirm Installation Selections Window FIGURE 5-7 6.

  • Page 80: To Discover Device Multipaths

    ▼ To Discover Device Multipaths 1. From the Windows Start menu ( ), select Administrative Tools. FIGURE 5-4 The MPIO Properties window, as shown in FIGURE 5-9 MPIO Properties Window FIGURE 5-9 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 81: Figure 5-10 Mpio Properties Window Device Multi-Paths Tab

    2. Select the Discover Multi-Paths tab, as shown in FIGURE 5-10 MPIO Properties Window Device Multi-Paths Tab FIGURE 5-10 3. Highlight the Device Hardware for which you want to discover multipaths, as shown in FIGURE 5-11 Chapter 5 SAS Multipathing...

  • Page 82: Figure 5-11 Highlighted Device Hardware For Discovering Multipaths

    FIGURE 5-12 5. Click Yes. Note – For best results, after reboot, log in and change the default settings of the MPIO policies. See “To Select a Load Balancing Policy” on page Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 83: To Select A Load Balancing Policy

    ▼ To Select a Load Balancing Policy 1. From the Windows Start menu, select Server Manager, as shown in FIGURE 5-4 2. Select Diagnostics > Device Manager from the list of folders on the left to open the Device Manager window, as shown in FIGURE 5-13 Device Manager Window FIGURE 5-13...

  • Page 84: Figure 5-14 Menu To Modify Device Configuration

    Menu to Modify Device Configuration FIGURE 5-14 The Disk Drive Properties window opens, as shown in FIGURE 5-15 Disk Drive Properties Window FIGURE 5-15 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 85: Figure 5-16 Round Robin Load Balance Policy Selected

    FIGURE 5-16 The choices for load-balancing policies are listed in . By default, the Fail TABLE 5-4 Over Policy is configured. For best results with the J4200/J4400 array, use the Round Robin policy. Load Balance Policies TABLE 5-4 Load Balance Policy...

  • Page 86: To Disable Multipathing In Windows 2008

    1. From the Windows Start menu, select Administrative Tools > MPIO, as shown FIGURE 5-17 The MPIO Properties window opens, as shown in FIGURE 5-18 Selecting Administrative Tools > MPIO From the Start Menu FIGURE 5-17 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 87: Figure 5-18 Mpio Properties Window

    MPIO Properties Window FIGURE 5-18 2. Highlight a device in the list, as shown in FIGURE 5-19 Chapter 5 SAS Multipathing...

  • Page 88: Figure 5-19 Highlighting Device For Which To Disable Multipathing

    The system reboots. 5. After reboot, select Administrative Tools > MPIO from the Windows Start menu. The MPIO Properties window opens, showing the device removed from the list, as shown in FIGURE 5-21 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 89: Figure 5-21 Mpio Properties Window With Device Removed From List

    MPIO Properties Window With Device Removed From List FIGURE 5-21 6. Repeat Step 2 through Step 5 until all devices are removed from the Device Hardware Id list. 7. From the Windows Start menu, select Server Manager to open the Server Manager window.

  • Page 90: Figure 5-22 Server Manager Window With Features Panel Open

    Server Manager Window With Features Panel Open FIGURE 5-22 9. Select Remove Features. The Remove Features Wizard window opens, as shown in FIGURE 5-23 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 91: Figure 5-23 Remove Features Wizard Window

    Remove Features Wizard Window FIGURE 5-23 10. Highlight Multipath I/O from the Message Queuing sublist. The Confirm Removal Selections window opens, as shown in FIGURE 5-24 Confirm Removal Selections Window FIGURE 5-24 Chapter 5 SAS Multipathing...

  • Page 92: Figure 5-25 Removal Results Window

    The system asks if you want to restart the server now, as shown in FIGURE 5-26 Restart Now Window FIGURE 5-26 13. Click Yes. When the sever has restarted, the Removal Results window opens, as shown in FIGURE 5-27 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 93: Enabling And Disabling Multipathing In The Linux Operating System

    Linux operating system. ▼ To Enable Multipathing in Linux 1. Attach a J4200 or a J4400 to a server with a supported version of Linux installed. 2. On the server, edit or create the /etc/multipath.conf file. 3. Reboot the server.

  • Page 94: To Disable Multipathing In Linux

    9. List the multipath devices that have been created. # multipath -ll The output should list the same number of devices as there are disks in the J4200/J4400 arrays; it will look similar to the following: 35000c5000357625bdm-2 SEAGATE,ST340008SSUN0.4 [size=373G][features=0][hwhandler=0] \_ round-robin 0 [prio=2][active]...
  • Page 95 Chapter 5 SAS Multipathing...
  • Page 96 Sun Storage J4200/J4400 Array System Overview • June 2009...
  • Page 97 Chapter 5 SAS Multipathing...
  • Page 98 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 99: Troubleshooting And Hardware Replacement With Service Advisor

    C H A P T E R Troubleshooting and Hardware Replacement with Service Advisor Use the information in this chapter to help you troubleshoot your J4200/J4400 Array. This chapter contains the following sections: Service Advisor ■ Basic Service Procedures ■...

  • Page 100: Accessing Service Advisor Procedures

    6. To view a procedure, in the right pane either select it or expand its category, and select the hardware component that corresponds to the procedure. Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 101: Basic Service Procedures

    Basic Service Procedures This section describes procedures common to most Sun Storage J4200/J4400 Array service procedures: “Taking ElectroStatic Discharge (ESD) Precautions” on page 85 ■ “Reserving the Array for Maintenance” on page 85 ■ “Releasing the Array After Maintenance” on page 86 ■...

  • Page 102: Releasing The Array After Maintenance

    The number of disks present is not shown in the Device Management screen. Action Verify that the J4200/J4400 array is turned on, the cables are properly connected, and the CAM software is installed. Also, to view the number of disks being managed, the host system and the J4200/J4400 must be powered on separately prior to establishing connections with the SAS cable.

  • Page 103: Led Problems

    Make sure the SIM board is not disconnected from the SAS cable. Disk Swapping When swapping out disks from a J4200/J4400 Array, always replace a removed disk back into the same slot it had been in prior to the fault. Failure to do this could result in lost or corrupted data.
  • Page 104 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 105: Glossary

    Glossary Definitions obtained from the Storage Networking Industry Association (SNIA) Dictionary are indicated with “SNIA” at the end. For the complete SNIA Dictionary, go to www.snia.org/education/dictionary. alarm A type of event that requires service action. See also event. alert A subtype of an event that requires user intervention. The term actionable event often describes an alert.
  • Page 106 The route used for communication of system management information, in the case of the J4200/J4400 Array, this is the in-band connection. customer-replaceable unit (CRU) An assembly component that is designed to be replaced on site by a customer, without the array having to be returned to the manufacturer for repair;...
  • Page 107 (HBA). host As a function of the Sun Storage J4200/J4400 Array configuration, a data host connected to the device using an HBA. host bus adapter (HBA) An I/O adapter that connects a host I/O bus to a computer’s memory system.
  • Page 108 A host serving the management and monitoring software for the Sun Storage J4200/J4400 Array. The software can be controlled from a standalone Java graphical user interface (GUI) or a command-line interface (CLI) client. multipathing A design for redundancy that provides at least two physical paths to a target.
  • Page 109 SAS Interface Module (SIM) See SIM. SAS Interface Module (SIM). storage area network (SAN) An architecture in which the storage elements are connected to each other and to a server that is the access point for all systems that use the to store data.
  • Page 110 Sun Storage J4200/J4400 Array System Overview • June 2009...

  • Page 111: Index

    Index LEDs, 11 book before you read, xiii related documentation, xiv HBA required for multipathing, 51 submitting comments to Sun, xv LEDs cabinet, 1, 29 back, 14, 35 front, 6 comments tray front, 8 submitting to Sun, xv contacting technical support, xv, 87 CRUs management software, 24 customer-replaceable units, 24...
  • Page 112 SAS Interface Module, 1, 11, 12, 93 SIM boards, 1, 11, 12 software overview management software, 24 remote CLI client, 25 technical support contacting, xv, 87 third party web sites, xv web sites third-party, xv Sun Storage J4200/J4400 Array System Overview • June 2009...

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